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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,026 reviews
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External reviews are not included in the AWS star rating for the product.


    Harshit S.

It's a great place to create engaging surveys

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
The User friendly interface makes it easier to create engaging surveys.
What do you dislike about the product?
There are very limited options in Basic version
What problems is the product solving and how is that benefiting you?
Able to collect genuine feedback from potential buyers. It saves a lot of time and effort


    Julian C.

Easy & intuitive survey provider

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
I liked how easy Survey Sparrow is to use & how simple it is to create a survey
What do you dislike about the product?
Nothing to dislike, even with the free/basic plan
What problems is the product solving and how is that benefiting you?
I am getting some really useful feedback about the webinars I recently hosted


    Accounting

Great survey templates

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
The best thing about Survey Sparrow is the simplicity, ease of use and great look and feel of its templates.
What do you dislike about the product?
I haven't come across anything that I dislike. It is worth upgrading from a free account to track respondents.
What problems is the product solving and how is that benefiting you?
Understanding much more quickly what customers really want on top of what is working and identifying challenges they may otherwise not speak up about in person.


    Industrial Automation

Survey Sparrow is very easy to use.

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
It is creative helps convey the correct message.
What do you dislike about the product?
Should have more options for creating surveys.
What problems is the product solving and how is that benefiting you?
There should be more subscription plans available for people who do not need to create many surveys but still need an account here.


    Graphic Design

Stellar customer service

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
Looks very professional, lots of question formats. I love the way you can add photos to the background. Very stylish.
Jerin helped me with customer service and their responses were fast, polite, and helpful.
What do you dislike about the product?
It's always one question at a time. I don't particularly appreciate how there isn't an option to view the questions all at once. I think people like to see how many questions they will have to answer up front
What problems is the product solving and how is that benefiting you?
Survey for new clients
Recommendations to others considering the product:
Great if you're looking for a user friendly survey platform and don't have one built-in to your CRM.


    Non-Profit Organization Management

Highly recommend Survey Sparrow

  • September 27, 2021
  • Review provided by G2

What do you like best about the product?
Survey Sparrow is very intuitive, user-friendly, and aesthetically pleasing. It was straightforward to create and distribute surveys for our program evaluation, and I enjoyed the data visualization features and options.
What do you dislike about the product?
Bots accessed our survey link, and we received a significant number of responses to one of our surveys. I might recommend better verification tools.
What problems is the product solving and how is that benefiting you?
We are identifying how we can better serve our community through our nonprofit organization.


    Insurance

A great tool

  • September 27, 2021
  • Review provided by G2

What do you like best about the product?
The simplicity of use is undoubtedly easy to set up, and they have a variety of options sufficient for all types of surveys and segmentations.
What do you dislike about the product?
The experience designed for mobile applications could be a bit better.
What problems is the product solving and how is that benefiting you?
Being able to do user research within our App, understand what their problems and needs are.


    Computer Software

Great start with room to improve.

  • September 27, 2021
  • Review provided by G2

What do you like best about the product?
Super simple to use get started and very easy to build surveys.
What do you dislike about the product?
There could be better visualization of logic connections between questions, but that's a pretty small nitpick. Overall, this is a great tool.
What problems is the product solving and how is that benefiting you?
Right now, we've created customer cancelation surveys to learn why folks who cancel are leaving. Will be adding a current customer survey soon!


    Human Resources

Very Quick and Easy to Use

  • September 27, 2021
  • Review provided by G2

What do you like best about the product?
I liked the ability to customize all of the questions and answer choice options.
What do you dislike about the product?
Distribution was a little confusing at the beginning
What problems is the product solving and how is that benefiting you?
Conducting employee satisfaction surveys allows us to determine better work enviroments.


    Telecommunications

Great tool for surveys

  • September 27, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use the online software. Dont have to install anything
What do you dislike about the product?
I used the free version since it was a once-off use.
What problems is the product solving and how is that benefiting you?
Used once-off for a team-building exercise