SurveySparrow
SurveySparrowReviews from AWS customer
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Survey Sparrow Review
What do you like best about the product?
The design options and the ability to personalize/brand the platform.
What do you dislike about the product?
The limit on the number of recipients the internal email system can send at one time.
What problems is the product solving and how is that benefiting you?
We are constantly gathering information needed for institutional effectiveness.
One of the most affordable tool for NPS
What do you like best about the product?
The level of customisation SurveySparrow offers is very nice. I really like the option of asking to follow up questions based on the score. I've literally seen the difference of switching from Hotjar to SurveySparrow for NPS. The submission rate has improved a lot and we got better analytics as well.
What do you dislike about the product?
I will not say it as "dislike" but sometimes it gets complicated to create a simple NPS survey as well. The templates do help in getting started quickly but it would be great if it can have a guided template specific to business needs. Currently, it's very generic.
What problems is the product solving and how is that benefiting you?
We are basically capturing the NPS from our customers. This helps us in benchmarking our customer experience constantly.
Easy to use.
What do you like best about the product?
Easy to use. Friendly user interface. App integration.
What do you dislike about the product?
The documentation is not clear enough. Sometimes have to spend a lot of time to figure out.
What problems is the product solving and how is that benefiting you?
Gather and analyze customer feedback.
Awesome Survey Platform !
What do you like best about the product?
The platform was easy to use, and the features offered were similar to survey monkey but for half the cost.
What do you dislike about the product?
The platform could offer more features and provide more opportunities to showcase results.
What problems is the product solving and how is that benefiting you?
I'm capturing client feedback. The benefit is that it helps me to provide better service to clients.
Survey Sparrow is a great alternative to big names like you may have seen before.
What do you like best about the product?
It is super easy to use, and the customer service is exceptional.
What do you dislike about the product?
I don't have anything negative to say, it's great!
What problems is the product solving and how is that benefiting you?
We have a greater understanding of what our patients want and need from us. We have been able to make efficient changes within the workplace based on their feedback.
Very simple to use
What do you like best about the product?
That has every question needed and very user friendly. Different languages available as well.
What do you dislike about the product?
That it does not have a free version i can use
What problems is the product solving and how is that benefiting you?
Satisfaction issues in the company
Recommendations to others considering the product:
Just need a free version to use it again but will consider paying for it.
Great platform and nice alternative to Typeform
What do you like best about the product?
The visually appealing templates make it easy to create a form that users find entertaining. Also, the price-point makes Survey sparrow the obvious winner vs Typeform.
What do you dislike about the product?
No complaints about my experience with survey sparrow, suggestions however I'd give would be making maybe an additional subscription price between the free and cheapest option especially on the personal plans? The jump seems a bit stark between the two
What problems is the product solving and how is that benefiting you?
Affordable solution for a form builder that offers the quality of templates they do.
Recommendations to others considering the product:
Best alternative to Typeform
Affordable and flexible platform
What do you like best about the product?
The visually enhahnced survey - certainly drives engagement when the platform deployment is visually engaging not just a generic survey
What do you dislike about the product?
Would be great to see better pricing for Pro Bono work
What problems is the product solving and how is that benefiting you?
None it was a landscape survey of understanding
It's a good survey but wasn't able to personalize it
What do you like best about the product?
How easy it is to use it with theirTemplates
What do you dislike about the product?
How difficult it was for me to personalize for what I need
What problems is the product solving and how is that benefiting you?
So useful for my online shop chats and for customer experience valuation.
With all these information I can improve may shop faster and better
With all these information I can improve may shop faster and better
Recommendations to others considering the product:
If you're looking for easy to use forms surveys templates, this is the perfect one. But if you need something more advanced or Specific for your business, I found it impossible.
SurveySparrow review
What do you like best about the product?
Customer service - quick and response
Price - cheaper than other options
Price - cheaper than other options
What do you dislike about the product?
CX is not great - hard to toggle between admin portal and user portal, hard to pinpoint where issues exist
What problems is the product solving and how is that benefiting you?
Conducting a 360 degree survey for the first time
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