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SurveySparrow

SurveySparrow

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External reviews

2,026 reviews
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External reviews are not included in the AWS star rating for the product.


    Higher Education

Friendly & timely customer service

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
User friendly and variety of templates to choose from. Friendly and timely customer service.
What do you dislike about the product?
I love everything except for manually entering questions and choices for questionnaires in other languages. What's amazing is that, they take feedbacks for improvement.
What problems is the product solving and how is that benefiting you?
Since I am a student and using survey spartow for my academic research, I had concerns over pricing plan. When I approached team, they provided a customized plan with student discount. It was not expected. They actually listen to their customers and their pain points.


    Ashish A.

Survey Sparrow For Research in Data Collection

  • November 23, 2021
  • Review provided by G2

What do you like best about the product?
The best thing that I like about survey sparrow is that It is easy to use, flexible, and very attractive also one can find numerous options for the survey fields. I am sure every user who will use it will find it very useful.
What do you dislike about the product?
There is nothing to dislike about such a great product but still, I found it a bit expensive. In the end, you are really getting what you paid for.
What problems is the product solving and how is that benefiting you?
I am a student and I do have many research works. I used survey sparrow for survey purposes. It was really handy and easy and people who were giving responses also enjoyed it a lot.
Recommendations to others considering the product:
Anyone who is really interested in collected in data and surveys for educational or commercial use. SurveySparrow is for you. Go for it and I know you will love it.


    Online Media

Very unconventional and user-friendly!

  • November 09, 2021
  • Review provided by G2

What do you like best about the product?
The chat survey format allows surveys to be super-interactive and hence increases the number of responses you can get out of the user.
What do you dislike about the product?
The prices for the different plans are high, which might make it difficult for young students and entrepreneurs to avail premium services.
What problems is the product solving and how is that benefiting you?
Survey sparrow has enabled me to conduct an efficient market research exercise by understanding the sellers and consumers involved.


    Environmental Services

Pretty good platform for surveys, especially for bigger companies.

  • November 08, 2021
  • Review provided by G2

What do you like best about the product?
SurveySparrow, a pretty decent community and support for users, to do surveys etc. in DIY, meaning that you may find instructions and videos how to some adjustments to your survey and so on,
What do you dislike about the product?
For a newbie or start user price seems to be high - meaning that you have to be confident what do you want to achieve. If you know what you want then price will seem fair!
What problems is the product solving and how is that benefiting you?
I really wanted to use a platform that would help me with organizing my surveys - the possibility to see statistics, get fast a good report, option to add an extra user so I may delegate some tasks to colleagues.
Recommendations to others considering the product:
Always try to use demo version as much as possible and do review of it, because then you will see biggest ups and downs if they are any.


    Wholesale

Great platform

  • November 07, 2021
  • Review provided by G2

What do you like best about the product?
Easy interface and user friendly. Easy to use.
What do you dislike about the product?
Not being available to users without LinkedIn
What problems is the product solving and how is that benefiting you?
This has been used for work in order to observe thoughts from employees


    Traylor H.

Design surveys without being experts and manage their results in real time.

  • November 02, 2021
  • Review provided by G2

What do you like best about the product?
It is simple to use and with a free version that includes basic functions.
It has contact manager tools available, possibility of integrations with MailChimp, Salesforce, Google Contacts, Intercom with the possibility of importing these contacts through CSV and Excel, in one go.
It is completely accessible, allows you to share reports or export data from our surveys to formats such as PDF, CSV and Word, without the need for an internet connection.
It offers a 360 degree view in real time.
Being fully integrated with Gmail, it allows you to send surveys by email, schedule automatic follow-ups and keep track of the entire process.
What do you dislike about the product?
Its functionalities are great. It has 24/7 customer service online support and can be used from anywhere in the world. It has a free trial period for 14.
What problems is the product solving and how is that benefiting you?
This platform offers the possibility of creating your own survey,
It has a simple and intuitive interface and supports multi-language surveys.
Among other distinguished details, the tool allows distributing online polls by web pages, blogs, email, social networks and delivers QR codes. In addition, their surveys have a responsive design.
Recommendations to others considering the product:
By using a free account, I recommend SurveySparrow as you will have the privilege of taking unlimited surveys and questions, adding logos, images, videos or sounds to them, and getting results in real time. Likewise, you can receive the URL of your survey and customize it however you want, as well as freely distribute it by email, social networks, blogs and print a QR. It should be noted that it has a secure and scalable system.


    Austin M.

Perfect platform for creating professional surveys and forms

  • October 28, 2021
  • Review provided by G2

What do you like best about the product?
I like it:
- Create surveys that can be sent to various people via E-mail, or via social networks such as Facebook, with the wide possibility of observing the results and responses in real time, highlighting that SurveySparrow and Facebook are directly integrated.

- To be able to customize surveys, add images, logos, and colors to make the survey more attractive.

- Easily export raw data to a CSV file.

- Its great multilingual capacity helps to reach multiple places.

- Offers Integrations with (Salesforce, Hubspot, Intercom, Salesforce, Microsoft Team) among my favorites
What do you dislike about the product?
From my perspective, the free version is very limited, the number of surveys is limited, but not the number of questions and answers per survey.
What problems is the product solving and how is that benefiting you?
I have been using Slack for years and seeing that SurveySparrow integrated directly with this software, do not hesitate for a second to use the survey platform as this integration allows you to notify through Slack when a respondent submits the survey.
Recommendations to others considering the product:
Highly recommended.
Excellent for data collection.
Excellent functionalities.
Excellent integrations.
Free version.
Available on any platform.


    Stanley K.

Optimized software for fast answers.

  • October 27, 2021
  • Review provided by G2

What do you like best about the product?
I like the way of creating surveys and obtaining anonymous opinions by collecting conversational data about this software.
The 360 ​​surveys are more objective, this helps to work effectively with each other and gives a complete picture on strengths and weaknesses.
SurveySparrow also allows you to create different links for the same survey each time it is shared in order to share them on our social networks and easily separate the responses regardless of where they come from, be it Linkedin, Twitter, among others.
What do you dislike about the product?
SurveySparrow offers excellent integration with other payment platforms such as Stripe, however it does not include Paypal, this integration would be of great help.
What problems is the product solving and how is that benefiting you?
Integration with Stripe:
With this integration, you can respond to a form and make a payment online and in mobile applications in an easy and unique way.
Recommendations to others considering the product:
Taking surveys is extremely easy.
The integration with Stripe Payment allows you to carry out secure transactions at its best.


    Food & Beverages

Best Survey

  • October 27, 2021
  • Review provided by G2

What do you like best about the product?
Clear report
Can frame different types of survey
What do you dislike about the product?
Not experienced any drawback, it was easy to use and draft in different format
What problems is the product solving and how is that benefiting you?
I am collecting employee training needs through their behavioral related question which they reflect in their work


    Information Technology and Services

Super easy process to create and manage surveys!

  • October 26, 2021
  • Review provided by G2

What do you like best about the product?
I like the various different options I had to create survey questions-- whether that be polls, a rating system, yes or no questions, or multiple choice. And there was so much more.
What do you dislike about the product?
One of my questions didn't show up on the survey for users to answer, despite it being a required question. I got no data on that, which was disappointing.
What problems is the product solving and how is that benefiting you?
I'm able to have most of the data interpreted which is nice