SurveySparrow
SurveySparrowReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
2,026 reviews
from
External reviews are not included in the AWS star rating for the product.
Experience with surveysparrow was awesome
What do you like best about the product?
Surveysparrow has a very Friendly and easy to understand user interface.
Surveysparrow is Rich survey tools function, it has all the basic tools and functions
Surveysparrow is Rich survey tools function, it has all the basic tools and functions
What do you dislike about the product?
The downside of using surveysparrow compared to other competitive platforms is the extent in which auto analysis is conducted and visualisation of data as they come in.
What problems is the product solving and how is that benefiting you?
Helped in organising the data as they come in. I am not benefiting financially by using this product though I have been more productive and performance has increased
Great service for surveying
What do you like best about the product?
Great user interface with lots of very hand tools
What do you dislike about the product?
There was one particular feature that I was looking for which was unavailable
What problems is the product solving and how is that benefiting you?
Surveysparrow makes it super easy to create in. depth and varied surveys, as well as allowing you to collect, store and analyse feedback all in the same place.
Great service
What do you like best about the product?
Easy to use and set up the question funnels
What do you dislike about the product?
1 page per question and whish you could see the whole quiz at once
What problems is the product solving and how is that benefiting you?
Customer feedback concerns
Nice surveys and functionality. Pricey for small company that needs a custom domain.
What do you like best about the product?
Creates nice looking and engaging surveys. Reporting functionality is nicely laid out and easy to use. Likely being able to integrate the results into Google Sheets.
What do you dislike about the product?
The price entry point for a company that needs a custom domain but doesn't have huge survey volumes is pretty high. Would be nice if this could be an optional extra.
What problems is the product solving and how is that benefiting you?
Collecting and aggregating customer feedback on our software platform. Chosen as we can create a custom domain that is not blocked at our clients when we share the surveys with them. Also using for internal employee engagement and satisfaction surveys.
Simple and Effective
What do you like best about the product?
One of the best tools for surveys, the interface is user-friendly, and the automated surveys help us track results.
What do you dislike about the product?
The setup was a little challenging and we had to call customer service a few times to make sure the automation didn't pause.
What problems is the product solving and how is that benefiting you?
We use survey sparrow for our NPS scores and our employee engagement surveys.
Great Features but Not Reliable
What do you like best about the product?
I really liked the piping functions of the surveys and the fact that we could build APIs etc. Lots of compatibilities and reasonable for the price.
What do you dislike about the product?
I did not like the fact that there was not an easy way to connect with a dashboard and that it was a little clunky.
What problems is the product solving and how is that benefiting you?
It would have helped me resolve our customer service surveys.
Covers everything I need for a survey
What do you like best about the product?
Easy to use interface, easy to integrate.
What do you dislike about the product?
Sometimes I feel that the flexibility of the allowed rules isn't enough. Could be done better.
What problems is the product solving and how is that benefiting you?
Customer feedback on - ongoing projects and completed ones
Survey Sparrow Review
What do you like best about the product?
Easy interface for users and great selection of tools
What do you dislike about the product?
Survey Sparrow is an amazing platform for surveys and NPS scores. Pricing is not for small business owners.
What problems is the product solving and how is that benefiting you?
Great tool for NPS, executive dashboard, customer journey map, offline survey , chatbot for website.
Great layout, easy to use.
What do you like best about the product?
It's pretty simple to set up a survey and share a link with customers
What do you dislike about the product?
The analytics could be a little better - i.e. digging into the numbers. It's fine once you ported it over to Excel.
What problems is the product solving and how is that benefiting you?
We are collecting customer feedback, NPS etc. and has given us a better view of our customers.
It was great. Best place for surveys!
What do you like best about the product?
The different styles of questions and options
What do you dislike about the product?
The platform can get really slow. That's the only challenge.
What problems is the product solving and how is that benefiting you?
Collecting more responses.
Recommendations to others considering the product:
Use it better than Google forms.
showing 1,021 - 1,030