SurveySparrow
SurveySparrowReviews from AWS customer
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Helps to make data-driven decisions and enhance customer interaction.
What do you like best about the product?
It supports various kinds of surveys including NPS surveys, customer satisfaction, and employee engagement survey. It provides mobile responsive surveys. It provides survey logic and a branching feature to create dynamic surveys.
What do you dislike about the product?
There is nothing to dislike about it or any of its features.
What problems is the product solving and how is that benefiting you?
It provides survey logic and a branching feature that helps to improve user engagement and customer satisfaction. It provides a centralized feedback feature through which we can manage and analyze customer responses. It helps the team to analyze customer trends which helps to make data-driven decisions.
Good tool for surveys
What do you like best about the product?
The possibility of creating conversational surveys and implementing quickly
What do you dislike about the product?
Free elements are becoming more restrictive, unfortunately, you cannot export the data.
What problems is the product solving and how is that benefiting you?
it allows me to evaluate the outcome of my virtual courses.
Great!
What do you like best about the product?
The tool is very practical! The features are simple to use and the interface is clear and nice. Everything is intuitive and the questionnaire is completed quickly.
What do you dislike about the product?
I have nothing in particular that displeases me.
What problems is the product solving and how is that benefiting you?
This will help us understand the users' problem. We will be able to know where users get stuck during their order on our site and modify these aspects.
SurveySparrow is not just a survey tool, but they help you much further than that.
What do you like best about the product?
The customer service they offer, the support when you go live. And the ease of use.
What do you dislike about the product?
I would like to customize the layout even more myself. I would like to see our corporate identity reflected even more in SurveySparrow.
What problems is the product solving and how is that benefiting you?
Through SurveySparrow, both our internal and external communication have improved. This gives us valuable insights.
Excellent application, it reduces rework in the corporation.
What do you like best about the product?
Its graphical interface and form design, simple yet intuitive. Customization with the company's logo allows the recipient to know that we are the senders of the survey.
What do you dislike about the product?
The issue of charging for responses when the monthly limit is reached, and that the packages are quarterly or annual, there should be a monthly one for trial periods.
What problems is the product solving and how is that benefiting you?
Allows improving the presentation and inserting our logo, providing reliability to the recipient. Allows improving the presentation and inserting our logo, providing reliability to the recipient.
Better Forms, Better Insights
What do you like best about the product?
SurveySparrow has probably one of the most comprehensive suites of tools for form-building and analytics. Not to mention all of the integrations.
What do you dislike about the product?
Probably the quarterly billing cycles.
The design of the forms could also use some work.
The design of the forms could also use some work.
What problems is the product solving and how is that benefiting you?
Great way to gather forms. Much better value compared to Typeform.
good survey site
What do you like best about the product?
the reports it provides are accurate and help me in my company.
What do you dislike about the product?
there really isn't anything I dislike, although it would be very useful to have the NPS in any plan.
What problems is the product solving and how is that benefiting you?
NPS surveys for my clients.
Life is short, enjoy every second of it.
What do you like best about the product?
When I went to answer some questions, excellent.
What do you dislike about the product?
When I went to answer some questionnaires, I found it a lot.
What problems is the product solving and how is that benefiting you?
I am solving a personal problem.
Recommendations to others considering the product:
Use it a lot, it's super practical.
it helped me for my business
What do you like best about the product?
the best part was being able to conduct NPS surveys without issues, as well as view the results and download the CSV of them; the panel has many truly unique features.
What do you dislike about the product?
Possibly the only negative aspect to highlight was that there was some confusion at the beginning with the NPS survey results because I wanted to share links to the results with my clients but couldn't. They explained to me that this was only possible with a higher plan, but due to how confusing it was to read the technical specifications of each plan, I purchased a plan that did not include this feature.
What problems is the product solving and how is that benefiting you?
In the company where I work, I was asked to conduct NPS surveys with an external company, and doing it with Survey Sparrow was very simple and educational, in addition to having many options.
Good tool for measuring NPS and creating surveys
What do you like best about the product?
- Created surveys can be easily clicked through
- Operation is intuitive
- Design can be customized individually
- Various options for integration
- Operation is intuitive
- Design can be customized individually
- Various options for integration
What do you dislike about the product?
- Evaluation could be better
- Feedback should be sent automatically to someone
- Feedback should be sent automatically to someone
What problems is the product solving and how is that benefiting you?
- Monitoring the Customer Journey
- Collect user feedback on new releases
- Collect user feedback on new releases
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