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    Katie B.

Contentstack Review

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
Quick and easy onboarding.The easy access to all our sites and content. All sites managed in one central place. Wonderful to be able to setup multiple environments that can be published to for instance QA, PPE and Production.
What do you dislike about the product?
That asset URL's change when a document is updated. Would be great to keep the URL the same. So that it does not have to be updated for files changing on a monthly/weekly basis. Changing asset URL's lead to allot of redirects etc being required as the links get used in emails, sites, app etc.
What problems is the product solving and how is that benefiting you?
CMS access across multiple countries. Content sharing across different platforms. Workflow and approval challenges. Easy to setup roles and rights for users. Wonderful to have the ability to setup publishing rights on template and environment level.


    Bernice B.

Digital publisher on a new CMS

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
I like using the individual components and that you can reuse those on different pages.
What do you dislike about the product?
Our process to do Tables and mobile tables is very time consuming.
What problems is the product solving and how is that benefiting you?
I like the the templates make for easy page creation
Recommendations to others considering the product:
Im happy as a Publisher.


    Junaid P.

Amazing Product!

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
Flexibility of using the CMS. It allows for mutliple levels of content to be associated with ease.
What do you dislike about the product?
At times there are limitations to the number of items that can be associated to content types.
What problems is the product solving and how is that benefiting you?
Flexibility of a changing implementation


    Financial Services

A new journey with ContentStack

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
Easy to use, scalable, making web publishing and ongoing maintenance very easy!
What do you dislike about the product?
We ran into a few technical difficulties but was supported by the team and the issues have been resolved
What problems is the product solving and how is that benefiting you?
Implementation of web publishing standards across various business on the continent. Due to a solid implementation it is easy and fast to roll out new sites, new pages and maintenance and updates to web pages arent a challenge any more.
Recommendations to others considering the product:
Do you research and have a clear understanding of what you want to achieve with a CMS but ContentStack will most likely be a suitable solution.


    Entertainment

It's exactly the kind of CMS we need

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
There are lot of things to like about it. Contentstack scored very high in our evaluation compared to other competitors. It scored high because of completeness of its API, its global reach and excellent documentation.
What do you dislike about the product?
There are some tweaks needed in UI for ease of use but the team is very responsive and is on its way to releasing a UI refresh soon
What problems is the product solving and how is that benefiting you?
We have consumers that use variety of devices plus we support many different channels to distribute our content. Our audience are spread globally. Headless nature of Contentstack prevents us from creating content with assumptions about how it is going to render. This allows downstream teams flexibility to choose styles without worrying about any bugs that may have been introduced during authoring.


    Susanna T.

Best headless CMS I have worked with.

  • June 02, 2020
  • Review provided by G2

What do you like best about the product?
API and web hook to create a json file in s3.
What do you dislike about the product?
Nothing comes in mind. If we have had a issue, they have implemented it as feature request.
What problems is the product solving and how is that benefiting you?
As we have 12 locale, and 16 language this was the best CMS to help us with that.
Recommendations to others considering the product:
This is a good CMS for many locale and powerful API.


    Enseignement supérieur

Produit riche en fonctionnalités en constante évolution et service fantastique

  • June 02, 2020
  • Review provided by G2

Qu'aimez-vous le plus à propos de the product?
Le produit principal possède toutes les fonctionnalités dont notre entreprise a besoin. Les autres produits similaires ne semblent jamais couvrir toutes nos exigences comme le fait Contentstack. Leur support et gestion de compte ont été fantastiques depuis le premier jour.
Que n’aimez-vous pas à propos de the product?
Il y a certaines fonctionnalités d'opérations en masse qui manquent et dont nous pourrions vraiment bénéficier, mais je crois qu'elles sont en cours de développement. L'interface utilisateur pourrait également être améliorée, en particulier du point de vue mobile.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Nous construisons des sites web marketing statiques et des applications web dynamiques. L'architecture sans tête de Contentstack et ses API nous ont permis de créer nos expériences frontales de manière très agréable et fiable.


    Computer Software

Very easy to use for content management

  • June 02, 2020
  • Review provided by G2

What do you like best about the product?
I've used many content management systems (perhaps about 15 or so in the course of the last decade, both custom and widely known), and I find Contentstack to be very clearly laid out. I especially appreciate the ability to stage content. Far too many management systems rely on edits being remedied post-publishing, and occasionally the previews are not as accurately reflective of the live content as I'd like them to be envisioned.
What do you dislike about the product?
Occasionally I am unable to add a certain time to a blog post, but it fixes itself when I refresh. That's the only trouble I've run into. I'm not sure about the breadth of capabilities with Contentstack, but I'd be curious to know whether or not it's possible to have built-in metrics about view, links clicked, or other similar metrics to use for content strategy or implementing other improvements.
What problems is the product solving and how is that benefiting you?
I'm not sure if the question directly applies to how our company uses it, since there's no distinctive problem but rather a need. I help create and build content, and the primary benefit is speed -- it's easy to save, make changes, or publish a draft to both staging and to go live.
Recommendations to others considering the product:
I highly recommend Contentstack for straightforward publishing. As I understand it, it is easy to add fields as needed, which is not a feature often offered or easily implemented on the backend. Though I don't handle the technical aspects of adding the fields, it does not appear to be a big ask to do so.


    Steve F.

A+ Headless CMS

  • June 01, 2020
  • Review provided by G2

What do you like best about the product?
The support from Contentstack. The docs, live chat and, of course, customer success are all first class. If there's an query then you can get acknowledgement, if not a solution, very quickly and there will always be an answer. While we were doing the initial build of our platform we had multiple Zoom sessions with our customer success manager and solutions architect where they were able to confirm we had used the system in the right way and/or suggest alternative implementation methods. I have personally used the live chat on a few occasions when needed, which has helped solve smaller issues without taking too much time. For larger issues or queries, we have always felt comfortable to email the team and arrange sessions to talk through solutions.
What do you dislike about the product?
It's just too flexible! We have found that there are so many different ways to solve a problem. It's not always clear what the best solution is, but we have found that the Contentstack team like the way we have implemented functionality/features. Sometimes we have felt that it would be a lot easier to use a traditional CMS but then we remember that we would have to use hacky solutions rather than custom-built.
What problems is the product solving and how is that benefiting you?
We have rebuilt our web platform from the ground up. It gives us so much more flexibility around our front-end and back-end stack than you get from a traditional CMS.
Recommendations to others considering the product:
It is very flexible and a lot of thought and effort is needed for content modelling and development, but you can build very powerful and customised solutions.


    Food & Beverages

Powerful, Modern CMS

  • May 29, 2020
  • Review provided by G2

What do you like best about the product?
Content Management Systems have come a long way but Contentstack and heacless CMS have taken it one step further. With the decoupling of the authoring and presentation layers, the front-end engineers and content managers have truly become independent of each other and can get content to their users faster.
What do you dislike about the product?
As with any CMS, content managers and developers are working in opposite directions. In order to resolve this longstanding issue with CMS, it is valuable for a platform like Contentstack to make such changes be able to propagate seamlessly.
What problems is the product solving and how is that benefiting you?
Content consistency across environments; ease of use from business user and content manager perspective,