Ramp
RampReviews from AWS customer
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Quick and efficient expense management
What do you like best about the product?
The receipt auto verification is the best thing about Ramp.
What do you dislike about the product?
I honestly can't think of a downside at the moment.
What problems is the product solving and how is that benefiting you?
Allows us to utilize a better platform than Concur without any cost. The direct card integration with the platform is great.
Controller
What do you like best about the product?
Easy to use. Easy to finish credit card transactions with reciept matching through text message. Insight into spending for control purposes
What do you dislike about the product?
Bill pay is still lacking some functionality to make it competive against AP processors like bill.com.
What problems is the product solving and how is that benefiting you?
Keeping all things AP in one place, and making it simple to complete complex tasks
Ramp is a life saver once optimized and integrated with your accounting and banking interfaces.
What do you like best about the product?
Ramp has significant flexibility for Partners and make it an ideal platform for client services.
What do you dislike about the product?
Ramp has some room to grow with the interface integrattion and import of current vendor contacts in QBO and Xero. They are working on it though.
What problems is the product solving and how is that benefiting you?
They are making workflow and control easy for CPAs, Accountants, and Business Advisors.
Highly recommend RAMP
What do you like best about the product?
The feature I like the most is the time that is saved by the accounting department reconciling our credit card transacions. They all come through RAMP and then to our accounting software and tons of time has been saved.
What do you dislike about the product?
I honestly haven't found something to dislike.
What problems is the product solving and how is that benefiting you?
Our AP clerk spent hours pulling together all the purchase requests that made up our former credit card charges. We no longer have to do that now.
We only had five business cards in the past and that caused issues that we aren't having now that we have issued more cards through Ramp.
We haven't fully utilized the expense reimbursement portion of RAMP but I have used it and feel like it will save our employees and managers a lot of time once we get it implemented for expense reimbursements.
We only had five business cards in the past and that caused issues that we aren't having now that we have issued more cards through Ramp.
We haven't fully utilized the expense reimbursement portion of RAMP but I have used it and feel like it will save our employees and managers a lot of time once we get it implemented for expense reimbursements.
vERY EASY TO USE AND KEEP TRACK OF YOUR SPENDING
What do you like best about the product?
I like how easy it is to upload a copy of your reciept and then process it for accounts payable
What do you dislike about the product?
Our crews work outside and the downloads don't always go through and need to be repeated a couple times.
What problems is the product solving and how is that benefiting you?
I has saved me time recording how we spend
Amazingly simple interface and yet feature-rich with everything you need on the platform
What do you like best about the product?
Lots of useful features. Intuitive to use. Customer support is generally very knowleageable and responsive.
What do you dislike about the product?
At times it's frustrating as customer support isn't keen on resolving problems via zoom at all, but sometimes an issue can be addressed or at least conveyed much easier and faster via zoom versus writing it all out. Instead there's tons of back and forth describing with emails when a 5-10min call can resolve or conveyed. This is one of the things I wish ramp support would be more open to.
The other thing that's lacking about ramp is when it comes to international employees and reimbursements. Each time I've used it, it's a huge hassle, and the conversion rates is extremely frustrating even if the employee enters the amount in USD it somehow still ignores the USD field.
ps - to the ramp CS comment below - I am referring to a ZOOM CALL, A VIDEO CALL where screenshare can be done. I'm NOT talking about a phon call.
The other thing that's lacking about ramp is when it comes to international employees and reimbursements. Each time I've used it, it's a huge hassle, and the conversion rates is extremely frustrating even if the employee enters the amount in USD it somehow still ignores the USD field.
ps - to the ramp CS comment below - I am referring to a ZOOM CALL, A VIDEO CALL where screenshare can be done. I'm NOT talking about a phon call.
What problems is the product solving and how is that benefiting you?
Accounts payable is much more streamlined now with the help of ramp. It's also easy to see spending on a more granular level. Issuing virtual cards is a breeze. Overall, it has helped us save time as well as gives a better handle on our spending.
Best card my company had
What do you like best about the product?
Easy cashback with no tricks and very helpful system to organize and process expenses.
What do you dislike about the product?
Sometimes it can be overcomunicative. Also Visa card benefits should be more clear on the Ramp platform.
What problems is the product solving and how is that benefiting you?
Easily categorize and auto-approve expenses.
Painless expense reporting and invoice processing
What do you like best about the product?
It's fast and intuitive. You can look at your entire spend situation all at once. It has a native integration with Netsuite for posting invoices, payments, and credit card transactions. All approvals can be routed through workflows based on $ threshold and vendor. It works with multiple subsidiaries.
Beyond the functionality, it's less than free. Ramp offers cash back on credit card purchases made using their VISA branded cards. As many of our vendors accept VISA, we've been able to get significant rebates from our spend.
Ramp's support is responsive and grasps what the issues are quickly.
Beyond the functionality, it's less than free. Ramp offers cash back on credit card purchases made using their VISA branded cards. As many of our vendors accept VISA, we've been able to get significant rebates from our spend.
Ramp's support is responsive and grasps what the issues are quickly.
What do you dislike about the product?
Ramp is a relatively new company and there are occasional growing pains. If a transaction is matched incorrectly (Invoice to credit card), there's no way to unmatch it, even with their technical support. Approval routing has to be set on a vendor level, not a department level. This can be challenging if the same vendor is used by multiple departments (i.e. business cards). In those cases, we have to manually set an approver.
What problems is the product solving and how is that benefiting you?
Ramp has automated our approval workflow without the need for additional NetSuite licenses. It easily manages expense reporting with native Android and iOS apps. I can focus more on the business, rather than administration.
GREAT FOR LARGE BUSINESSES
What do you like best about the product?
EASE OF USE. AS AN ADMIN I CAN FIND AYTHING!!!!!!!!!!!!!!SUPPORT HAS BEEN VERY HELPFUL AND QUICK TO RESPOND!!!!!! I LOVE THE CASH BACK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
What do you dislike about the product?
THE MOBILE APP COULD BE BETTER FOR ADMIN USE AND IS NOT AVAILABLE FOR ANDROID SO SOMETIMES IN A PINCH I HAVE TO USE THE WEBSITE ON A MOBILE DEVICE. BUT THAT'S ONLY ISSUE
What problems is the product solving and how is that benefiting you?
EASILY ADMINISTER CREDIT CARD USAGE THROUGHOUT THE ENTIRE ORGANIZATION. EASILY TRACK SPENDING AND AUTOMATE WHAT IS NECESSARY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Expenses management system that comes with a credit card, finally!
What do you like best about the product?
Ramp has made my monthly credit card reconcilation so much easier. I used to spend 3-4 hours a month and now I spend 45 minutes. Can't believe the big banks don't offer services like Ramp does. We were with WF, such a pain.
What do you dislike about the product?
Nothing! However, I would like a better rewards rate, 1% is really low. I'm not able to get full accounting synching but it's because of the system we use (Financial Edge), but the Ramp workaround still saves me more than 30 hours a year.
What problems is the product solving and how is that benefiting you?
Getting receipts from the team! Getting memos on all expenses. Quickly importing the transactions to our financial system. Oh, the ability to increase limits in real time!
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