Ramp

What do you like best about the product?

I use Ramp to manage my payments and company expenses when I travel, and I appreciate the visibility it provides for payment dates related to my invoices and payments. I find it easy to book hotels and flights for work trips. I really like Ramp's nice UI, as it's very easy to use. I also enjoy the mobile app, which is very good and allows me to upload tickets in real time. The initial setup was pretty simple, as it was handled by the finance team at my company. I've used Deel before, but I prefer my experience with Ramp.

What do you dislike about the product?

I think multi-leg flights could be so good to be able to do. I think you end up spending more money booking separate flights. Plus sometimes the flights have different features, like luggage, that make it more of a hassle having to book more than one flight.

What problems is the product solving and how is that benefiting you?

Ramp helps manage my payments and expenses during travel. It provides visibility of payment dates and simplifies booking hotels and flights.

What do you like best about the product?

the ability to see purchases in near real time and immediately request any missing receipts is a huge improvement over our previous employee credit card system.

What do you dislike about the product?

the AI still needs some refinement when it comes to matching up receipts and memos with purchases. it can get confused when someone makes several purchases and submits the receipts and memos out of order.

What problems is the product solving and how is that benefiting you?

Previously we had a traditional credit card service for our employees, and it was always a struggle to get receipts from them, especially if purchases were made when they were out in the field. Ramp's system of messaging the cardholder for a receipt and comment immediately upon completion of the transaction has drastically reduced the number of missing receipts. Another issue with the previous card was the time it took to process the statement each month when it came time to enter the purchases into our AR/AP system; with the traditional card, it could take up to three days to get all purchases accounted for and entered. with Ramp, we are able to post purchases on a daily basis, drastically reducing the block of time required for processing the statement at the end of the statement period.

What do you like best about the product?

I really like Ramp for its automation capabilities. It's been a huge time saver for us, significantly reducing the time it takes to handle our credit card transactions and bill payments. The process is quick and accurate, with everything allocated seamlessly by vendor, budget, or department. I'm able to set automated rules so expenses automatically go to the right place, which is much better than manual entry. The rule-based architecture helps me allocate expenses to specific projects efficiently, and it takes a burden off my desk by allowing me to deal with things on an exception basis. Overall, the automation just flows so smoothly into NetSuite and saves us twenty to thirty hours of work a month. The initial setup was super easy too; we just created the NetSuite user, plugged it in, and we were ready to go. It's definitely a better automated platform compared to what we used before.

What do you dislike about the product?

There are a couple of UI, UX issues, like if something fails to sync or encounters a problem, it's kind of hard to know exactly what you need to fix. Support's great to help out, but it would be a little bit better if those errors jumped up faster.

What problems is the product solving and how is that benefiting you?

Ramp automates our billing and payments, saving us 20-30 hours monthly. It seamlessly integrates credit card data into NetSuite, allocating expenses accurately by vendor, budget, program, and department, reducing manual entry and errors.

What do you like best about the product?

It is very intuitive to use, gets the job that you want done, and they are constantly updating it to make it better, easier, smoother. We use Ramp every day, and the ability to issue virtual cards instantly to non-core users is fantastic. Very easy to get other 'non-core' users up and running with the App.

What do you dislike about the product?

Nothing really, it seems to do everything we want.

What problems is the product solving and how is that benefiting you?

Ramp gets us away from so many reimbursement reports and checks. We are able to run programs such as travel and department/employee reward programs with tight controls over what they can spend through Ramp.

What do you like best about the product?

Very easy to use, help you manage expenses easily.

What do you dislike about the product?

Haven't encountered anything that I dislike. Its a great software.

What problems is the product solving and how is that benefiting you?

It is solving the expense management for multiple people on our team. Also, gives us an east way to deal with assigning expense account to the transactions. It benefits our team because it saves us tons of time and we can manage multiple people at once.