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Ramp

Ramp

Reviews from AWS customer

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External reviews

2,269 reviews
from

External reviews are not included in the AWS star rating for the product.

    Aviation & Aerospace

Great platform - easy to use and implement

  • September 25, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use, clean integration with accounting platforms, and very low pain reimbursement and documentation for employees. It makes spend and tracking seamless, even with multiple transactions daily.
What do you dislike about the product?
It is annoying that there is no easy way to see Ramp's sync history with accounting platforms. Also, the app lacks very many administrative features. It is great for users, but as an admin I'm tethered to my computer to make meaningful changes.
What problems is the product solving and how is that benefiting you?
Rapid and easy credit card program with integrations to accounting software. Easy expense reimbursement.

    Scott W.

Excellent Business Card

  • September 25, 2023
  • Review provided by G2

What do you like best about the product?
Simple to use, connects with QuickBooks, cash back
What do you dislike about the product?
I've not found anything I dislike at this time
What problems is the product solving and how is that benefiting you?
It's allowing us to automate our spending and categorization which is saving our AP and managers time.

    Hospital & Health Care

Great Customer Service, Controls, and Efficient Financial Reporting

  • September 22, 2023
  • Review provided by G2

What do you like best about the product?
The customer service is great, if any issues your success manager will step in and help resolve. Very hands on approach and feel like they really care about your business not only you running spend through the platform.

The platform seems to be build with the user in mind (we need for MEC, spend management to ensure vendors aren't billing above contractual pricing, etc).

Employees were able to get up to speed and adopt platform relatively quickly.
What do you dislike about the product?
learning curve for bill pay and other features is longer than I'd like.

making bulk changes is very difficult, would be nice to export to excel, make updates then reimport into the platform to ensure the books tie to ramp (right now we make changes/corrections in excel as it's much faster than in the platform). I know it's vogue to have users stay in software, but this would be a huge help.
What problems is the product solving and how is that benefiting you?
Expense management / streamline expense financial reporting and vendor/spend management

    Bernardo V.

seamless expense reporting

  • September 22, 2023
  • Review provided by G2

What do you like best about the product?
It's easy to spend and keep track of expense reporting. No snowballs coming after a few months, ramp helps you keep things organized.
What do you dislike about the product?
I particularly have nothing to add on this
What problems is the product solving and how is that benefiting you?
Keep track of expenses

    Lucas H.

Exactly as advertised -- saves us time and money

  • September 21, 2023
  • Review provided by G2

What do you like best about the product?
Very few software products deliver on their marketed benefits, but we have saved a lot of time and money by using Ramp. I dreaded migrating over from Brex, but it was an extremely seamless and easy process. Their Sales / customer support has been stellar.

Now I go in maybe once a month or so to check in on our reporting and to see if there are savings opportunities.

The integrations with mobile (receipt pics) and Google (auto-receipt capture) are massive.
What do you dislike about the product?
Not many things I can complain about. One nice-to-have would be better search on the web app.
What problems is the product solving and how is that benefiting you?
Ramp was primarily added to provide our company with an expense/spend management solution. The main benefits are its ease of use, efficacy, controls, and cost savings identification.

    Jeff H.

Happy with Ramp

  • September 21, 2023
  • Review provided by G2

What do you like best about the product?
It's been easy to use and manage our cards. Taking care of reimbursements through Ramp has allowed us to streamline that process as well. A couple of clicks and the cash back reward is applied to our balance. It's nice, everything just works the way it should.
What do you dislike about the product?
We've been using ramp for about 4 months now, and there are no major complaints.
What problems is the product solving and how is that benefiting you?
The management of our credit cards and reimbursements is easier, and the insight into what has been spent and where is simple.

    Angela D.

Cuts down my workload

  • September 20, 2023
  • Review provided by G2

What do you like best about the product?
It compiles all expenses in one place and alerts me to what is missing before they should be imported to my books. Integration with my bookkeeping software makes importing a breeze. The cash back is also a nice perk.
What do you dislike about the product?
Some of our expenses require a journal entry to assign to multiple customers, I'm still working on how to do that. We are just getting stared with Ramp, employees are still getting used to their required tasks, like uploading receipts and adding memos.
What problems is the product solving and how is that benefiting you?
Collection of receipts and approvals is handled by Ramp, including emailing employees to remind them of missing items. AP automation is great, once a bill is entered and approved Ramp schedules the payment to go out by the due date.

    Consulting

Missing Items

  • September 20, 2023
  • Review provided by G2

What do you like best about the product?
The transparency and ability to see right away what the spend is. This allows for corrective actions in a timely fashion.
What do you dislike about the product?
The fact that you cannot link GSA rates to travel. If they were linked, it could automatically reject transactions that do not fall within those limits
What problems is the product solving and how is that benefiting you?
Instead of people submitting expense reports, this nicely shows the receipts and you can ping people who did not comply with that very easily from within ramp. My time as approver of the expenses went down quite a bit. It also prevents from people submitting expenses months after they spend the money.

    Accounting

Ease of use and user/admin friendly

  • September 19, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use and navigate for both admin and user
What do you dislike about the product?
report features. We would like to have more so we can analyze employee spending more.
What problems is the product solving and how is that benefiting you?
The ease of integration to our ERP system and the easy of tracking reimbursement for users

    Real Estate

Best tool for Accountants!

  • September 19, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about Ramp is giving you the power to manage expenses across large number of employees. you have the ability to issue different cards with different limits accross the team.
What do you dislike about the product?
Nothing really, Ramp covered all pain points I had with managing large scale monthly expesnes. I do wish that ramp would consider products for small businesses or even individual level for budgetting.
What problems is the product solving and how is that benefiting you?
Its helping me manage high volume of transactions every month for multiple projects within the company. Also it help minimize risk my giving the ability to issue multiple cards accorss the team. So no more sharing CCs

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