Ramp
RampReviews from AWS customer
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Excellent card for business
What do you like best about the product?
It tracks expenses very well and ties to the GL and requires receipt for photo
What do you dislike about the product?
Sometimes text don't come through on the phone
What problems is the product solving and how is that benefiting you?
Text don't work and it forces you to assign GL but sometimes the employee doesn't know
Best credit card platform for our company
What do you like best about the product?
It's easy to issue cards to people for different purposes
What do you dislike about the product?
Receipt matching is a pain regardless of the system, but I wish that it was easier.
What problems is the product solving and how is that benefiting you?
It is being able to use different cards for the team and having admin controls that allow us to set limits and expiration dates and map to specific account codes in Quickbooks.
Great experience for synced expense tracking
What do you like best about the product?
I love the mobility of Ramp and the ease of transaction accounting. All purchases are synced to our QuickBooks online account, complete with receipts for backup. Looking forward to seeing how easy Ramp can make our recordkeeping of expenses!
What do you dislike about the product?
I don't like having to wait for a physical card, but I appreciate being able to use the virtual card immediately. It's sometimes a pain to upload receipts in a timely manner.
What problems is the product solving and how is that benefiting you?
Staff can take pictures and text their receipts through their smartphones. Love not having to wait for backups of receipts to reconcile our bookkeeping.
Recommendations to others considering the product:
n/a
Finally a solution for multiple subsidiaries and currencies.
What do you like best about the product?
Syncs in local currency to my foreign subsidiaries and allows me to edit edit tax information to get back VAT refunds once in Netsuite. Receipt capture is excellent, and it recognizes the receipt correctly compared to Brex, which was sometimes attaching the wrong receipt and couldn't match anything in a foreign currency.
What do you dislike about the product?
I wish expense reporting were more built out, but it sounds like it is getting there, and as my account manager explained, it is to my benefit to have more card programs for the rewards.
What problems is the product solving and how is that benefiting you?
GL Coding on the fly as expenses happens with a sync on a transaction by transaction basis. This should greatly cut down the amount of information that is not in Netsuite.
Recommendations to others considering the product:
I thought I would have to do the implementation myself, so I figured it all out and connected the systems using their help articles. I didn't realize they would give me a knowledgeable account manager to walk me through everything. When we got on the phone, most stuff was connected as they have an implementation package that did most of the work. The account manager spent time making sure I understood how to maximize all the automation tools available.
User & Business Friendly credit card for Startups
What do you like best about the product?
Ramp makes it super easy to submit receipts and memos for your transactions. I like the reminders as well because when I'm on the go, it's sometimes difficult to remember to upload this information. I also love the ability to split out certain stipends. Our previous credit card didn't have this option and it was hard to see how much I had left on my wellness stipend.
What do you dislike about the product?
A mobile app would make uploading things a little easier, but the website is mobile friendly, so not a huge limitation there.
What problems is the product solving and how is that benefiting you?
The ability to track stipends is a big problem we're solving on the employee/user experience. On the admin side, we're able to get a better handle on expenses with receipts and memos.
Ramp was a great choice!!
What do you like best about the product?
Ease of integration - we were up and running in minutes. The ability to provide simple to implement alternatives for the employees was great. The quick, slick integration with Quickbooks made it an easy sell to me. I confess I was a skeptic and was not excited to make a switch from the existing automation - but it has been fantastic and I am sold now.
What do you dislike about the product?
Slight nuances in integration is a reminder of the start up nature of Ramp - that said, the nimbleness of the system makes up for it.
What problems is the product solving and how is that benefiting you?
Employee efficiency - no more expense reports and use of employee personal funds. Simpler integration process than Concur so the problems solved on the employee side made the pain of system change worth it.
Recommendations to others considering the product:
If you are on Quickbooks, an easy sell. There's almost no reason not to switch.
Ramp makes it all easier!
What do you like best about the product?
Streamlining of process, intuitive system, helpful customer service
What do you dislike about the product?
We've been using Ramp for about a month - no downsides discovered yet. We are excited to roll out to the entire company.
What problems is the product solving and how is that benefiting you?
The closing of books has been shortened.
Easy 1-click reimbursements and approvals
What do you like best about the product?
Intuitive navigation on the website, ability to attach receipts via email or text without logging on to the website
What do you dislike about the product?
Probably related only to the admin controls of having to submit a receipt above $25 each time
What problems is the product solving and how is that benefiting you?
Reimbursements and Virtual Credit Cards for company
Awesome User Experience!
What do you like best about the product?
The inherent simplicity of the process and software. In particular, the set up process and ease with which you can submit and reconcile receipts.
What do you dislike about the product?
Getting use to having to retain receipts for uploading.
What problems is the product solving and how is that benefiting you?
Ramp is enabling us to more easily and accurately submit and track our expenses for reporting.
New Law Firm User
What do you like best about the product?
A comprehensive system credit card solution with all the modern touches you would expect from a company in 2021. I like that you can text a receipt, and it's automatically matched. I like the ease of creating virtual cards. Responsive support teams.
What do you dislike about the product?
They haven't rolled out ACH payment yet for all users. I am eager to see that released.
What problems is the product solving and how is that benefiting you?
Higher credit limits. Easy to give the whole team purchasing power, and manage their spends.
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