Ramp
RampReviews from AWS customer
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Awesome Expense Software!
What do you like best about the product?
I like the integration with Quickbooks Online and how easy it is to pull in our chart of accounts and customer accounts and then sync transactions to Quickbooks Online at the end of the month. I also like the ability to have virtual credit cards as employees can lose theirs, or it's not uncommon for fraudulent charges to happen, sometimes twice per year. The ability to cancel a virtual card and reissue one within minutes is crucial and impressive to us.
What do you dislike about the product?
I dislike some aspects of the user interface, for example, having to scroll to the top of a transaction and hit the "x" to get out and go back to all transactions. It would be easier if just an "x" on the bottom so I don't waste my time scrolling. I also don't like how it's somewhat difficult to figure out difficult to download all expenses without exporting them to Quickbooks Online as sometimes I would prefer to review all transactions before syncing them to our accounting software.
What problems is the product solving and how is that benefiting you?
As I mentioned in a previous response, we like the ability to cancel a virtual card and reissue one within moments, as we do often fall prey to fraudulent charges. We are also very excited about their Rippling integration as that is who we use for payroll and all hr functions. Additionally, Ramp gives us some great cash back on all purchases and we feel that most other virtual credit card companies do not offer the same cash back benefits.
Recommendations to others considering the product:
Do your research to make sure that Ramp meets all of your needs, from virtual cards, to physical cards, to expense reimbursement. There are a lot of options out there, so I recommend really taking the time to make sure that Ramp will suit you and your company's needs from the first day you start with Ramp to years down the road. We like that we'll be able to "ramp" up our employee count and successfully help our accountants do their jobs better with Quickbooks Online as well.
Helpful and User Friendly
What do you like best about the product?
I like they you can track each employee's transaction so you know exactly what is going on in the company.
What do you dislike about the product?
Lower monthly limit than a regular credit card.
What problems is the product solving and how is that benefiting you?
Ramp creates a checks and balances system when it comes to cash flow.
The Best Piece of Software I've Seen in Awhile
What do you like best about the product?
They've thought of everything, but the highest-rated thing from our team is the ability to text a receipt. In addition, I struggled with other credit cards to get a calendar month-end, but Ramp was able to edit our statement date to be a date that works for our business (calendar month-end). Their customer support is incredibly responsive. Honestly, the UI and UX are just seamless, and I'm usually quite critical of any finance-linked software.
What do you dislike about the product?
One minor point (not very material), at this point, I can't see all of the receipts that haven't been auto-matched. For example, an employee will tell me they did submit a receipt, but it didn't match, and they don't feel like they want to upload it themselves. It would be nice to see a 'receipt graveyard' so my admin team can come in behind the scenes and gather the receipts. I've suggested this to Ramp, and they are looking into it.
What problems is the product solving and how is that benefiting you?
Real-time visibility into corporate spending! No more waiting for my employees to submit expense reports; I see the moment they swipe in a singular dashboard. I can quickly get all my CC transactions in that day. It's sped up our month-end close and increased visibility.
Director of Operations
What do you like best about the product?
It saves our staff and business office so much time. They simply receive a text and/or email each time they use their card and reply with a copy of the receipt and notate a memo. They take a picture with their phone and hit send. SO EASY.
What do you dislike about the product?
There is nothing I dislike. It is a great program.
What problems is the product solving and how is that benefiting you?
It has saved us lots of time. We are no longer spending hours tracking down receipts from cardholders. It is a win-win for the Business Office and cardholders. I love....that with a click of a button a reminder is sent out to cardholders that are missing information. We also use the program for reimbursements.
Very useful product
What do you like best about the product?
So easy to collect expense documentation - no more excuses or procrastination from the team. It basically is happening in real time. I also like that it doesn't require a personal guarantee from a member of staff - helpful in a nonprofit context.
What do you dislike about the product?
I wish the memo field from RAMP would transfer to Quickbooks desktop cleanly.
What problems is the product solving and how is that benefiting you?
I'm able to close the books on our projects in record time, thanks to fast expense reconciliation. Has eliminated a clunky paper based workflow. It also has improved internal controls and helped us be audit-ready.
Ramp is the rare amazing product that you actually recommend
What do you like best about the product?
Virtual cards make it easy to administer programs w/ controls. Receipt matching is ridiculously helpful. Insights are already proving to be useful.
What do you dislike about the product?
I guess the lack of perks relative to legacy credit cards? Except they have better perks that, over time, will probably change my feeling on this.
What problems is the product solving and how is that benefiting you?
- programs w/ virtual cards
- makes it easier to give team members autonomy
- savings program looks promising
- makes it easier to give team members autonomy
- savings program looks promising
I wish we used Ramp years ago
What do you like best about the product?
Everything is so easy to use! It is easy to set up new employees with cards, create expense policies, integrate with QuickBooks, etc. Ramp support is really great too. It's almost too good to believe that we can have this free expense management solution available to us.
What do you dislike about the product?
During the first week or so of onboarding, they gave helpful concise daily emails about different features. Because we are doing a slow transition, it was a little annoying getting the emails, but its a minor inconvenience.
What problems is the product solving and how is that benefiting you?
We've been doing tons of expense management through reimbursements, which always includes a delay and a loss of receipt tracking. Ramp helps reduce the need for reimbursement requests, and it is effortless to upload receipts via email or text (the reminders to upload the receipt are well-timed!)!
Very efficient
What do you like best about the product?
uploading receipt and auto categorized and easy to sync to QuickBooks
What do you dislike about the product?
if there is a feature that can send out reminders for all non-complete transactions would be nice
What problems is the product solving and how is that benefiting you?
i liked how we can create programs and set resctrictions.
Amazing! Especially for nonprofits!
What do you like best about the product?
The ease of use of the system and controls is second to none!
What do you dislike about the product?
Nothing! We really don't have any issues with system.
What problems is the product solving and how is that benefiting you?
Cost savings and managing a non-profit has been extremely helpful
So easy to to set up and use
What do you like best about the product?
The matching of receipts and integration to QBO
What do you dislike about the product?
So far it has only been a positive experience
What problems is the product solving and how is that benefiting you?
Automated Bookkeeping, fast collection of receipts, easy payment to vendors.
A more structured process for expenses
A more structured process for expenses
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