Ramp
RampReviews from AWS customer
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First Transaction/Implementation
What do you like best about the product?
I like how quickly out of pocket transactions are reimbursed, and how transactions don't wait for approval in order to be expensed, but rather in order to make sure our policies are adhered to going forward. I also love the idea of "ghost" virtual cards that are assigned to specific programs.
What do you dislike about the product?
I think the UI needs some work. Finding pieces of information are not always so intuitive. For example, finding the email to submit receipts for reimbursement was way harder than it needed to be.
What problems is the product solving and how is that benefiting you?
We are solving the problem of having our credit card and expense software in two different places. Ramp aggregates these into one solution set, and hopefully will replace Bill.com as well.
Efficient and Intuitive Spend Management
What do you like best about the product?
I really like the virtual card, making it easier to keep track of my account without a physical card to lose.
What do you dislike about the product?
The digest updates are a little spammy, too frequent.
What problems is the product solving and how is that benefiting you?
It's very easy to maintain my expense tracking for transit benefits, because I work a hybrid in office/remote schedule and am not always in the office the same number of days each week or month. I'm also able to manage my team's cards, and have different card numbers for different purposes (Transit, Wellness Benefit, purchases for office needs, etc)
Cash > points, saves time & mental energy to count all the points up
What do you like best about the product?
Cash > points, saves time & mental energy to count all the points up
What do you dislike about the product?
it's lower cashback than brex sometimes e.g. on travel/SaaS (2x points) etc... would be sick if Ramp had tiered cashback on SaaS etc... and would be even better if you had travel rewards. Brex uses travel points which discounts flights significantly, it'd be better if we can book directly via Ramp's flight partners but it abstracts away all the points on the backend and just comes with a % discount on the flights
What problems is the product solving and how is that benefiting you?
problem: save money
benefits: it saves 1.5% on credit card transactions
benefits: it saves 1.5% on credit card transactions
User Friendly Experience
What do you like best about the product?
I like how we can create as many categories as we need to fit our business model and like the instant text message notification after purchasing to submit a receipt.
What do you dislike about the product?
We are in implementation mode at the time of this review and do not have any "dislikes" to share.
What problems is the product solving and how is that benefiting you?
A tool for expense management. A better tool for dispersing and categorizing funds to our employees for rewards, perks, and stipends.
Recommendations to others considering the product:
Unlike other demos we reviewed, Ramp was not pushy after reviewing their product demo. Ask a lot of questions; the team answered every question we had before making our decision. Keep a "pros and cons" list; it helped us in our decision-making process.
Great product to align with start up company
What do you like best about the product?
I like how many improvements I've seen in the platform since first using it.
What do you dislike about the product?
It's still a little clunky at times but I've seen the responsiveness improve significantly over the past several months
What problems is the product solving and how is that benefiting you?
Automation is the biggest benefit. Including all required fields that we need in netsuite.
Very seemless onbaording and uptime for our company.
What do you like best about the product?
Ease of underwriting and ease of onboarding company. Virtual and physical card issuance is seamless. Just getting the accounting side set up now and am excited to see how it integrates.
What do you dislike about the product?
Nothing thus far. The only thing that seemed to be an issue was the login time. Sometimes you click login, and nothing seems to happen. It would be great to have a cleaner, more customizable dashboard.
What problems is the product solving and how is that benefiting you?
Expense management, receipt procurement. We are replacing corporate Amex card which is not ideal when integrating with Quickbooks online. Additionally, Ramp has a really slick receipt procurement process and allows for policy driven receipt requirements.
Robust, powerful credit card + accounting + rewards software for startups
What do you like best about the product?
Their receipt matching setup could not possibly be any easier - for receipts that I forward to receipts@ramp.com, it's instantly matched - even if no PDF is provided in the message. I haven't tried the text option, but our staff have and they seem to find it just as easy! Their plentiful partner rewards are a huge bonus as well :)
What do you dislike about the product?
It was a bit difficult to get set up (had bank account verification issues, etc), and I still feel the overall navigation has a surprisingly high learning curve. However, after a few weeks of using the service, it feels more familiar - and I'm pretty positive they've already updated the menu since I joined (for the better!).
What problems is the product solving and how is that benefiting you?
We needed a central credit card account + platform to consolidate purchases that were previously on different credit cards. We also wanted to take advantage of Ramp's partner rewards as we use a handful of these services already (or plan to), and saving money is always a plus.
Hands down, greatest platform implemented for our Co
What do you like best about the product?
Ramp is so intuitive and really puts users at the focus. Everything I needed a card platform to do, Ramp does flawlessly. The support system is incredibly responsive. The implementation team made the transition seamless with creating custom switching reports for employees to transfer recurring card charges. Ramp is also continuously evolving and expanding. Looking forward to growing alongside the platform!
What do you dislike about the product?
I can honestly say there is nothing I dislike about Ramp. Everything has been working as it should and any questions or issues I run into are immediately addressed.
What problems is the product solving and how is that benefiting you?
It's much easier to issue cards and it's great to have the ability to issue a virtual card for limited spend power. I've seen incredible time saving benefits, increased manager visibility, and more control over spend.
Recommendations to others considering the product:
It couldn't be better. I've never had a smoother transition and ease of use with a newly implemented system.
Really good experience thus far, incredibly easy to match receipts
What do you like best about the product?
Matching the receipts and easy to manage everyone's credit cards within the portal.
What do you dislike about the product?
They don't have extra cashback offers for items like travel, etc. and cards take about a week to ship.
What problems is the product solving and how is that benefiting you?
We are trying to better streamline our expenses and make it easier to employees not to need to use reimbursement tools like Abacus.
Best cards and expense management for business
What do you like best about the product?
- The slack integration to instantly get virtual cards for specific purposes is awesome
- Makes it super easy for accounting to set rules and appropriately allow spend in different categories
- Vendor style cards work really well for large purchases or recurring purposes in
- Makes it super easy for accounting to set rules and appropriately allow spend in different categories
- Vendor style cards work really well for large purchases or recurring purposes in
What do you dislike about the product?
Their UI can be a tad confusing at times, it definitely needs a little refinement as they've grown
What problems is the product solving and how is that benefiting you?
We are trying to allow for everyone in the company to make certain kind of purchases and then route anything else through vendor specific cards so we can better keep track of spending
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