Ramp
RampReviews from AWS customer
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Great business tool!
What do you like best about the product?
Well! It's great because it reduces work related to any reimbursements for the team members! you just top up their cards and that's done! Also, billing - you just upload the inv and all details are there!
What do you dislike about the product?
hmm at the moment if I can’t think of anything - most recently.. it was the time when syncing transactions - was pretty long! but it looks like you have improved it! great!
What problems is the product solving and how is that benefiting you?
as mentioned above - no need to reimburse the team for their home office expenses! which is great! nice and easy review of the transactions. Also quick and easy; the updating cards, adding new employees and cards for them, and programs for any necessary card for the team.
Seamless experience
What do you like best about the product?
The ease of submitting receipts. The text and email responsiveness.
What do you dislike about the product?
Inability to link 2 cards (2 different but related business entities) to 1 cell phone number
What problems is the product solving and how is that benefiting you?
Saving receipts/submitting reimbursements
Good product overall but has some bugs, approval process is not transparent
What do you like best about the product?
Card setup is easy, product is overall easy to use and scales well with medium teams and larger. Very handy having virtual cards and physical. Our team is all over, and Ramp makes things smoother and faster for us overall.
What do you dislike about the product?
Approval process is not very transparent, so know that going in. We have one company where we were approved, and our startup is still waiting for approval. Quite the slow and painful headache. Software is buggy. We use Xero, and requirements for account codes and tracking categories keep disassociating. Ramp support/engineering are not able to solve the issues, so we keep losing sync and have to start over. Not fun when you compound this across multiple users and never know when it is going to happen.
What problems is the product solving and how is that benefiting you?
Overall, Ramp is making our expense management much easier. The virtual and physical cards are a huge benefit to our org, and the software is first class when it works. Overall, this is what I'd refer to as "scaling with grace."
Cuts down on close time, autmoates credit card and reimbursements
What do you like best about the product?
Platform works well, makes adding memos and receipts extremely easy for employees.
What do you dislike about the product?
Very difficult to get someone on the phone - we spend $30k+ monthly and we don't have a dedicated account rep. Sync with Sage Intaact sometimes does not sync perfectly - reimbursement sync doesn't work well if not at top-level, so we are manually recording reimbursement accounting transactions.
What problems is the product solving and how is that benefiting you?
It has streamlined the processing and memo/receipt gathering of our corp credit card program
My experience with Ramp has been good. Even calls with customer support have been helpful.
What do you like best about the product?
I like that it allows cardholders to code their expenses and it syncs with our accounting software.
What do you dislike about the product?
It would be helpful if a template for a Ramp policy companies could use would be provided. Also, a user guide for administrators to distribute to other users.
What problems is the product solving and how is that benefiting you?
Having cardholders code their expenses is saving me hours of time. I use to have to track down 100s of expenses and determine who, what dept, and for what.
Saves me so much time
What do you like best about the product?
I love how it syncs with QBO easily, with receipts
What do you dislike about the product?
I'd like it if we could customize the syncing more, if we could designate more than just one QB account line to sync ALL ramp transactions to, that'd be much better.
What problems is the product solving and how is that benefiting you?
Making my monthly close process easier, faster, with less room for error
Must have for business owners!
What do you like best about the product?
I love that I can assign different cards to our employees, set limits on them, set frequency, etc.
What do you dislike about the product?
Can't think of one. I think the card is great.
What problems is the product solving and how is that benefiting you?
Credit card needs. Issuing cards for employees is super fast and easy.
Great Platform
What do you like best about the product?
The visibility we have to all transactions
What do you dislike about the product?
i dont have anything to say that I dislike yet. Everything seems to be going smoothly.
What problems is the product solving and how is that benefiting you?
Having more insight to employee spend, automating activity between Ramp and our accounting software, and requiring employees to upload receipts.
Quite happy with Ramp
What do you like best about the product?
Integrations with QBO and use of company cards.
Cash back!
Cash back!
What do you dislike about the product?
You can not see flexible things on the screen when you mark as ready - such as amount in Fex.
Cannot make rules that involve splitting classes for recurring transactions.
Cannot make rules that involve splitting classes for recurring transactions.
What problems is the product solving and how is that benefiting you?
Quicker integration of accounting.
Quick and straightforward transition.
What do you like best about the product?
Why Ramp? Because it can streamline the expense documentation process by accelerating matching the receipt images to the specific expense. No more nagging card holders for back up, or cardholders dropping off receipts for accounting to SCAN / NAME / SAVE then find the transaction associated with the receipt which can range anywhere from 'not yet processed in the accounting system' to several weeks ago. The Ramp process enables matching the receipt to the transaction almost immediately after the charge is made -- via phone(camera) app if they can't grab an e-receipt automatically. So the paperchase is done.
What do you dislike about the product?
The process sequences are not always fully explained or documented in advance, so the setup process often feels "pushy". We spent a lot of time searching for capabilities details (both from Ramp documentation as well as reviews) to make sure we were comfortable providing Ramp access to our information -- and that Ramp would provide the benefits we expected. (It does.)
What problems is the product solving and how is that benefiting you?
Ramp streamlines the expense documentation process by accelerating matching the receipt images to the specific expense. No more nagging card holders for back up, or cardholders dropping off receipts for accounting to SCAN / NAME / SAVE then find the transaction associated with the receipt which can range anywhere from 'not yet processed in the accounting system' to several weeks ago. The Ramp process enables matching the receipt to the transaction almost immediately after the charge is made -- via phone(camera) app if they can't grab an e-receipt automatically. So the paperchase is done.
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