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Using Tines for automation
What do you like best about the product?
Tines doesn't require you to know coding extensively. The seven actions are very useful and helps us build out almost anything we want. Support is very helpful!
What do you dislike about the product?
There are not too many things we dislike about it. Possibly the user interface right now, but I think that is more of getting used to the new platform. We are just getting started but so far, I'm sure once we get more in the weeds, we can do a better assessment if anything needs improvement.
What problems is the product solving and how is that benefiting you?
Tines is providing our team with a quicker time to value. Testing, checking or troubleshooting where the error might be is much easier than the previous SOAR we had. That has improved our teams productivity for building stories or playbooks quite a bit.
A SOAR tool that isn't vendor specific
What do you like best about the product?
A logical user interface that works the way a human thinks through a decision tree will work.
Versioning on the stories to help prevent the unintentional change problem.
Helpful slack support for direct communication with the team.
Not a giant vendor so they care about their customer's success and making their tool work for them.
Versioning on the stories to help prevent the unintentional change problem.
Helpful slack support for direct communication with the team.
Not a giant vendor so they care about their customer's success and making their tool work for them.
What do you dislike about the product?
The only downside that I found was being assigned a name for the instance, instead of being able to provide a unique one to utilize.
That and that there is no versioning on the resources and credentials
That and that there is no versioning on the resources and credentials
What problems is the product solving and how is that benefiting you?
Tines help to reduce the amount of time a resource has to commit to solving a problem by automating several tasks that are repeative turning what used to be a 30min job into a 3 min job.
Great SOAR platform!
What do you like best about the product?
Tines makes automating the simple things, simple! I love how easy the tool is to build complex workflows and keep all of the components in front of you.
What do you dislike about the product?
I wish that Tines did expose a larger code viewscreen, so that we could write complex functions easier.
What problems is the product solving and how is that benefiting you?
Tines is solving the security automation problem. Whether we are talking about compliance audits or investigations they are great!
Finally, a vendor agnostic SOAR platform that's flexible and minimal in the best way.
What do you like best about the product?
Tines isn't locked in to any particular vendor. It has support for dozens of different apps and platforms. The new formulas have made writing automations extremely quick and easy. I've found native support for every automation I've built so far.
What do you dislike about the product?
At times, the interface can be a little clunky, specifically when trying to edit strings or create new pills. There's a fair learning curve involved when you first get started, but eventually it all just clicks and building automations becomes quick and painless.
What problems is the product solving and how is that benefiting you?
For us, Tines helps us automate some of our operational work, especially as it relates to alerting and detection. We leverage it to automatically enrich our detections with additional context from third-party sources.
Automation and Logging Combined!
What do you like best about the product?
I really appreciate the automation that's built into the events system.
What do you dislike about the product?
It can be frustrating to learn the event system initially. Documentation around what is / isn't an object in liquid can be confusing.
What problems is the product solving and how is that benefiting you?
Tines is solving a no-infra logging and incident response system.
Great Automation Tool
What do you like best about the product?
Tines makes using REST APIs incredibly easy. The autocomplete functionality, ability to insert dynamic variables into JSON elements, and powerful liquid syntax language makes sending and recieving data from multiple sources a breeze.
What do you dislike about the product?
Tines is missing some advanced scheduling functionality. Currently, you can only schedule recurring events to occur in set intervals (e.g. every hour, every week) but not with custom schedules.
What problems is the product solving and how is that benefiting you?
Tines can take really complex tasks that use webservices and automate them in a really simple and easy to understand format. The same implementations in tines done with code would quickly become too complex.
Recommendations to others considering the product:
Works great! I haven't used any other competitors, but I recommend tines.
Empowering tool for Security Automation
What do you like best about the product?
Easy to code, this tool helps you build solutions without having much experience in programming.
What do you dislike about the product?
The tool has so many updates coming through, sometimes the updates need you to adjust your existing flow of actions to new set of actions based on config updates
What problems is the product solving and how is that benefiting you?
Security Operations- Helping us keep actions on track.
Recommendations to others considering the product:
Spend some time in understanding the tool before getting started with development.
The best tool for low/no -code SOAR and automation
What do you like best about the product?
Tines is by far the best low/no-code automation platform I've used. Compared to other solutions, its versatility and power are unmatched. While there’s a learning curve due to the vast number of features, the excellent documentation makes it easy to discover new functionalities.
Tines’ pre-built templates and story library are incredibly helpful for getting started. Once you're familiar with how it works, creating custom workflows becomes straightforward. The ability to track time saved through automation is a great way to demonstrate ROI, and it’s a huge advantage to be able to collaborate with other team members on automation without needing coding skills. The range of options available in the platform allows you to automate even the most complex workflows with ease.
Overall, Tines is a game changer for SOAR automation. Highly recommend it to anyone looking for a reliable, easy to use solution and amazing support team.
Tines’ pre-built templates and story library are incredibly helpful for getting started. Once you're familiar with how it works, creating custom workflows becomes straightforward. The ability to track time saved through automation is a great way to demonstrate ROI, and it’s a huge advantage to be able to collaborate with other team members on automation without needing coding skills. The range of options available in the platform allows you to automate even the most complex workflows with ease.
Overall, Tines is a game changer for SOAR automation. Highly recommend it to anyone looking for a reliable, easy to use solution and amazing support team.
What do you dislike about the product?
I have no dislikes about Tines overall, one area for enhancement would be the Change Control process. If multiple people are working on changes within a story, it would be really useful to have the ability to approve changes on a per user basis and have a easier view of the changes.
What problems is the product solving and how is that benefiting you?
Tines is solving all problems related to automation and collaboration. It simplifies complex workflows with its low/no-code platform. The flexibility of the tool allows for customized solutions, while pre-built templates help you get started quickly.
Excellent SOAR Tool
What do you like best about the product?
The easiness of building automation and very responsive tech support.
What do you dislike about the product?
Documentation and examples are still limited. There are learning curves for those are new to the tool.
What problems is the product solving and how is that benefiting you?
Integration and automation between different security tools. Users may not need to be good at coding to achieve the automation goals.
Excellent Product with Tons of Potential
What do you like best about the product?
GUI is easy to understand, making automating workflows simple even if little to no coding experience. Templates are great for finding common actions. Most common operations and actions are possible with the platform, so it can handle a wide range of your automation needs. New features I didn't know I needed are always being implemented.
What do you dislike about the product?
The self-hosted version usually gets updated after the cloud version, so moving actions/stories between the two gets tricky sometimes. Seeing them updated simultaneously or enabled partial backwards-compatibility would be great.
What problems is the product solving and how is that benefiting you?
Our team doesn't have many people with great programming experience, so Tines makes it easy to automate and build integrations without code. It also keeps development and hosting on the same platform, which is great.
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