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Incredibly powerful and flexible tool with responsive customer support
What do you like best about the product?
Smartling makes my life easy. I've been a customer for many years now, and can still hardly believe that it works as well as it does. We were up and running with our first site in two weeks. The support from our account manager and development is first-rate, and because we also use Smartling's translation services (although you can use your own), we really can't fail with the platform.
What do you dislike about the product?
Can't find much to dislike, and certainly nothing to complain about. It just works!
What problems is the product solving and how is that benefiting you?
With Smartling, we're making our website a truly global presence, and localizing in eight languages, with the probability of adding more languages. Having localized websites gives our sales team so much more leverage and we expect to exponentially increase sales using Smartling.
We use Wordpress for our corporate sites and Smartling integrates beautifully with the tool.
We use Wordpress for our corporate sites and Smartling integrates beautifully with the tool.
Recommendations to others considering the product:
Ask questions, learn all you can, and if possible, connect with other customers to make implementation as easy as possible.
Great translations with Smartling
What do you like best about the product?
Robust tools and APIs for integrating localization into our process.
What do you dislike about the product?
Having to flip through multiple projects
What problems is the product solving and how is that benefiting you?
Translation of interfaces and training materials
Recommendations to others considering the product:
Start early
Quite positive
What do you like best about the product?
Good insight in tools capability and futuristic view
What do you dislike about the product?
I haven't been able to find any customer using Smartling with Drupal cms
What problems is the product solving and how is that benefiting you?
Translation of our website content
Plateforme de traduction standard de l'industrie
Qu'aimez-vous le plus à propos de the product?
Smartling se concentre sur la création de solutions technologiques de bout en bout pour la localisation, plutôt que sur les logiciels TMS plus traditionnels développés par les concurrents.
Que n’aimez-vous pas à propos de the product?
Smartling n'est pas très intuitif ni agréable à utiliser. Il y a beaucoup d'idiosyncrasies, et c'est intimidant pour les nouveaux utilisateurs.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Grâce à la multitude de connecteurs de Smartling, nous sommes en mesure de traduire notre contenu plus rapidement et plus facilement qu'auparavant.
Intuitive and resourceful system
What do you like best about the product?
Smartling provides easy accessibility for linguists and project managers and offers sophisticated content search
What do you dislike about the product?
I would like Smartling to connect to more content authoring types of software
What problems is the product solving and how is that benefiting you?
Creating global glossary and working across company departments on unifying localization processes and aligning terminology. We have product manuals and articles in various locales. At the moment we are exploring visual content relevance for language specialists as well as video localization.
Essential part of my daily work
What do you like best about the product?
I login every morning and find it essential to managing incoming work, authorizing strings, and investigating bugs, etc.
What do you dislike about the product?
Very little. Mostly speed but that's a constant problem as I have so many tabs open.
What problems is the product solving and how is that benefiting you?
Makes checking translations fast and easy, as well as investigating bugs. One benefit is that I have a more holistic picture of what's going on.
Smartling saved my life
What do you like best about the product?
Using Smartling has helped saved time on my projects. I don't know about the rest of you, but projects just pop up and we're due yesterday. Smartling has helped me put all my projects in one location and complete them in a speedy time frame.
What do you dislike about the product?
The website platform is really hard to navigate. For someone who is not in the tech business it would be nice to simplify it. If it was not for Tyler I would have been very lost.
What problems is the product solving and how is that benefiting you?
We have to translate many languages for legal/regulatory reasons. Smartling has helped streamline this issue for us.
Recommendations to others considering the product:
Don’t think about it, just do it. Smartling is the way to go for translations
Revolutionary Service
What do you like best about the product?
Not only has this service streamlined our product artwork production, the people at Smartling are wonderful to work with.
What do you dislike about the product?
The online platform can be a little difficult to navigate.
What problems is the product solving and how is that benefiting you?
Correct language translation has made our hair product directions easier for our consumers to understand.
Seamless translation platform and services
What do you like best about the product?
Platform offers an intuitive and friendly interface for account managers. The people at Smartling who support my team are proactive and responsive.
What do you dislike about the product?
The link provided in Issue emails is a little disorienting. Clicking on it takes you to a pop up in the platform with a specific string and the translators question. Given this 'zoomed in' view and the amount of content we send to translation, I often have very little context for the string in question. I find myself backing out to see the rest of the content sent with the offending string's associated URL to better orient myself to answer the translator's question.
What problems is the product solving and how is that benefiting you?
We are translating a global ecommerce platform to 3 languages. We have realized unified, synchronized global product launches with the help of Smartling.
Recommendations to others considering the product:
Engage Smartling for their translation services in addition to their platform. Having a single source of contact for both the platform and translation services helps immensely.
Smartling is great!
What do you like best about the product?
- Process automation and flexibility of workflows
- Access to advanced analytics for improved decision making
- Transparency and visibility into the translation process for better decision making
- Access to advanced analytics for improved decision making
- Transparency and visibility into the translation process for better decision making
What do you dislike about the product?
I wish we could switch back and forth between the classic CAT tool and the new CAT tool that just released depending on each user's preference.
What problems is the product solving and how is that benefiting you?
We're being able to see how long it takes our internal translators to get jobs completed and which languages are lacking.
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