Smartling LanguageAI Platform
Smartling, Inc.Reviews from AWS customer
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A handy tool for automatic translations without too much hassle
What do you like best about the product?
Automatically opens PRs
Quality of translations is a lot better than the usual tools that have no context about what they are translating
Quality of translations is a lot better than the usual tools that have no context about what they are translating
What do you dislike about the product?
There's problems with encoding sometimes ( \% gets escaped again into \\% which does not compile on Android..)
Ignores 'translatable=false'
Ignores 'translatable=false'
What problems is the product solving and how is that benefiting you?
Better quality translations than our previously used tool (Qordoba)
Recommendations to others considering the product:
Make sure to add context
Powerful localisation tool 💪
What do you like best about the product?
- Smartling streamlines the translation process so my team can put more focus into the other tasks that improve our website.
- It allows the team to track the progress of translations in real-time.
- It also detects duplicated translations and fills them in without requiring us to get it translated.
- Flexible, integrates with our Contentful setup pretty seamlessly.
- We don't need to seek out translators for all our available languages, Smartling does that for us.
- It allows the team to track the progress of translations in real-time.
- It also detects duplicated translations and fills them in without requiring us to get it translated.
- Flexible, integrates with our Contentful setup pretty seamlessly.
- We don't need to seek out translators for all our available languages, Smartling does that for us.
What do you dislike about the product?
- Takes a while to get used to the interface and workflow. The interface, navigation, and workflow can be a bit clunky at times. Once you've figured it out, it's super powerful.
- The design could be modernised a bit but it's not a huge downside.
- The design could be modernised a bit but it's not a huge downside.
What problems is the product solving and how is that benefiting you?
- Managing multiple translators and languages takes a lot of time and effort when we manage it internally.
- Our localised pages attract a huge amount of extra traffic for our site, so we've definitely noticed a benefit.
- Our localised pages attract a huge amount of extra traffic for our site, so we've definitely noticed a benefit.
Happy with utilising Smartling for eLearning course content translation
What do you like best about the product?
We have been using Smartling for translating our educational courses since earlier this year. It is very user friendly and we are able to get on board quickly with the tool with very minimal training. We have been using French, Spanish and German machine translation with human review and management. Since translation always involve multiple people, this tools works well at providing us with the dashboard and coordination with different partners.
What do you dislike about the product?
It would be great to see more language being supported by Smartling and also some terms/vocabularies added to the library.
What problems is the product solving and how is that benefiting you?
We have saved a lot of time by bringing the translation tasks internal to our organization. In addition, we are also seeing cost reduction as well because we can manage the bulk using machine translation and then coordinate with human reviewer.
Recommendations to others considering the product:
Machine translation supported by modern technology will be the future to save us time and money, so it is about time to jump on this wagon.
Fantastic Service!
What do you like best about the product?
Smartling's back-end translation tool is second to none. It is easy to navigate and use, even for those who have not use translation services in the past.
What do you dislike about the product?
I wish I would have used Smartling's translation services rather than our in-house translation team. That is what has held up our implementation. The Smartling team has been great to work with.
What problems is the product solving and how is that benefiting you?
Smartling makes it easy to keep track of translations. The content on our site changes often so being able to have an automated system to track translations is a life saver. I've tried to do this manually in the past and that was a nightmare.
Recommendations to others considering the product:
I think Smartling has a solid product with great support behind it. Good job!
Very user-friendly CAT tool with state of the art features which is constantly improving.
What do you like best about the product?
I find the tool easy to navigate and I love the Github and the Zendesk integrations, which hugely help automating the localization process. I also like the multiple options to provide information to linguists: visual context, translator instructions, general context (files, etc.), project description, and how easy to view they are. The team has always been open to feedback and they're constantly working on improving features and adding new ones.
What do you dislike about the product?
While the tool has some really cool features, it lacks some basic ones, like giving access to specific areas of the tool to stakeholders on a case by case basis rather than having one size fits all permission levels. There are a few little things like that that could be improved. We've shared feedback with Smartling, so hopefully they'll be able to work on that and fine tune the tool.
What problems is the product solving and how is that benefiting you?
Smartling helps us handle translation requests from every department in the company mostly automatically. As we need to service new products/teams with different needs, our customer success manager, account manager and other members of the Smartling team have helped us accommodate all the new requirements.
We've also had some issues with the string-sharing feature that is active by default. Thankfully it's possible to disable it, but undoing its work is not easy. I believe this is something that should be discussed with the customer before they start using the tool.
We've also had some issues with the string-sharing feature that is active by default. Thankfully it's possible to disable it, but undoing its work is not easy. I believe this is something that should be discussed with the customer before they start using the tool.
What is Smartling?
What do you like best about the product?
Smartling is a web-based platform for document, website and app localization. It is much more than a simple CAT tool, as it also manages terminology, glossaries both on a project level as well as on a client level. In one single place you can also manage vendors (which Smartling call suppliers), and team members of all levels. It also makes it easy for clients to submit job requests and to deliver back finalized projects without the need of handling files via email or shared folders.
Their support team is also a plus - great people that know what they are doing and that know the localization industry pretty well. I have been working with Smartling for over 3 years now, and having their support team gives me a lot of peace of mind. I know they will be able to meet all our needs, no matter what.
Their support team is also a plus - great people that know what they are doing and that know the localization industry pretty well. I have been working with Smartling for over 3 years now, and having their support team gives me a lot of peace of mind. I know they will be able to meet all our needs, no matter what.
What do you dislike about the product?
While Smartling tries to do a lot of everything, sometimes it might seem a little too cumbersome and bloated, feature-wise. Navigation can be confusing, and the way it manages financials is not really ideal. As of now our internal TMS does not have the proper connector to exchange financial information to and from Smartling, so we still need to resort to using spreadsheets and transferring files back and forth from one platform to another.
What problems is the product solving and how is that benefiting you?
I use Smartling extensively with one of my clients, managing as many as 20+ different projects at once. The dashboard interface makes it easy to have a general overview of production/productivy, as well as the progress of ongoing jobs.
I also like that you can have projects that are job-based as well as tag-based, so grouping multiple projects at once is easy and straightforward.
I also like that you can have projects that are job-based as well as tag-based, so grouping multiple projects at once is easy and straightforward.
Recommendations to others considering the product:
Smartling is a full feature localization platform that might suit the needs of any type of business of any size. My current client is a mid-zised social media company from the Silicon Valley, and my experience with Smartling managing all sorts of different projects of multiple complexities and different scopes is overall a positive one. As I said, sometimes it does try to do too much and it might be a little confusing regarding navigation, but it is a solid product, with a stellar customer support team.
I have worked as a translator/reviser for Smartling.
What do you like best about the product?
The PMs are very helpful and the translation platform works great.
What do you dislike about the product?
No downsides, things have worked well to date.
What problems is the product solving and how is that benefiting you?
I am doing translation work provided by Smartling.
Smartling are an extremely helpful and pro-active complany
What do you like best about the product?
Magdalena and her friendly nature, she is always willing to go the extra mile to help and explains any issues we may have.
What do you dislike about the product?
That we can not directly export translations into an Excel sheet
What problems is the product solving and how is that benefiting you?
The automatic feeds into our CMS systems as it reduces manual labour
Great Translation Tool
What do you like best about the product?
I like most, that we have the option to verify the translations and changes we do during review of the delivered examples, by switching the source to the target language in the preview window. With this I will be able to see how it will look like later when finished.
What do you dislike about the product?
Overview of the new tasks in the Dashboard
What problems is the product solving and how is that benefiting you?
Sometimes the English source can have different meanings in German language. And we have very technical verbs that sometimes don´t need to be translated. With Smartling, I have a chance to optimise translations as a nativ speaker in in result deliver good Documents for our customers.
Recommendations to others considering the product:
Join a Training first.
User-Friendly Translation Software
What do you like best about the product?
I like the interface and the face that it allows to use MT
What do you dislike about the product?
It doesn't always displays translated terms that I know are in the glossary
What problems is the product solving and how is that benefiting you?
Allows me to work much faster thanks to the MT feature
Recommendations to others considering the product:
I think it is a user friendly software that integrates MT really nicely
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