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    Zhen Q.

A very user-friendly and efficient platform for translators and reviewers

  • September 29, 2025
  • Review provided by G2

What do you like best about the product?
Smartling is extremely user-friendly. Whether I am working on translation or review tasks, the platform makes the entire process smooth and intuitive. I especially like how easy it is to track both current assignments and upcoming projects, which helps me stay organized and efficient.
What do you dislike about the product?
So far, I haven’t found any major downsides. The overall the experience has been very positive.
What problems is the product solving and how is that benefiting you?
As an English-to-Simplified Chinese linguist, I have found that Smartling has greatly improved both my workflow and efficiency.


    Translation and Localization

Smooth workflow and responsive project managers

  • September 29, 2025
  • Review provided by G2

What do you like best about the product?
The streamlined workflow is definitely the biggest advantage. It simplifies the entire process, from claiming new jobs to translating, reviewing, and submitting work. I also value the automatic invoicing and the fact that payments are always punctual.

The translation editor is intuitive and well-organized. All the essential features a translator needs—such as the style guide, context window, and search function—are easily accessible on the screen. It is much easier to use than a complicated desktop CAT tool.

Another great thing is the availability of the project managers. You can contact them easily by email, and they are always quick to respond and solve any problems fast.
What do you dislike about the product?
The editor is user-friendly for small jobs, but it becomes frustratingly simple when dealing with large or split projects. It lacks the advanced control and features of a true desktop CAT tool, offering limited control over TM, glossary, and QA settings. This often makes maintaining consistency across large jobs a major challenge.

With the introduction of new AI review/post-editing jobs, the rates have drastically decreased. There is no easy way to see the exact total pay for a job before claiming it, making financial planning impossible.

With the rise of AI, translators are now expected to review rather than translate, and the daily output requirements have increased sharply, which can negatively impact quality, as there is only so much the human brain can handle in a day.

The quality of AI translations is inconsistent: While it can deliver good results for simple, low-context content, its performance drops for projects that require more customization and where consistency is key, such as larger or more technical projects. On the positive side, I have noticed that the AI output has improved over time, and with dedicated human expertise to customize and refine the models, I am confident that its quality will continue to improve rapidly.
What problems is the product solving and how is that benefiting you?
Smartling greatly streamlines my workflow by taking care of all the essential administrative tasks. As a translator, this enables me to concentrate on my main strength—producing high-quality translations—without being distracted by less productive activities such as finding clients, preparing complex files, or handling the invoicing process.


    Zohar C.

Very easy to use, user-freindly interface

  • September 29, 2025
  • Review provided by G2

What do you like best about the product?
It's logical & clear view helps working fast and accurately
What do you dislike about the product?
It would be beneficial to have a quicker way to look at other languages translations in case of doubt. It's possible, but long
What problems is the product solving and how is that benefiting you?
It offers daily projects. Everything is working smoothly but whenever there's a problem, the team is very reactive


    Ceyhun B.

Highly Professional Business

  • September 29, 2025
  • Review provided by G2

What do you like best about the product?
I really like the variety of projects. If you deliver high-quality work and meet deadlines, you will have numerous opportunities to enhance your portfolio. Also the interface is really easy to use and PMs are so friendly and helpful.
What do you dislike about the product?
Nothing is negative for me, I can't find.
What problems is the product solving and how is that benefiting you?
TM and TB are easy for a linguist to use, and the technology behind them is highly advanced.


    Financial Services

As a translator, I find Smartling is very helpful.

  • September 29, 2025
  • Review provided by G2

What do you like best about the product?
Smartling's interface is very intutive and user-friendly.
What do you dislike about the product?
Sometimes, Smartling works slowly and does not reponse as expected.
What problems is the product solving and how is that benefiting you?
Smartling's interface is very intutive. I can see what I need when translating.


    Cosmetics

Translating for smartling

  • September 29, 2025
  • Review provided by G2

What do you like best about the product?
-Multiple interesting projects
-PM are usually pretty reactive
-Software is nice and easy to use
What do you dislike about the product?
-The use of AI getting more usual
-The quality of AI
What problems is the product solving and how is that benefiting you?
Everything is ready for me to work on. I can let SMARTLING know if I'm available or not and then can accept/decline jobs easily. It's making things way easier for me.


    Max P.

The freelancer's dream

  • September 29, 2025
  • Review provided by G2

What do you like best about the product?
Fast, automated payments, swift support, reasonable deadlines and PMs.
What do you dislike about the product?
Nothing really. Good system that flows well, rarely any hickups.
What problems is the product solving and how is that benefiting you?
Provides work in a userfriendly interface that is easy to work with.


    Gil Q.

My experience with Smartling has been truly positive

  • September 29, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Smartling is its seamless workflow and intuitive platform, which make collaboration smoother and allow me to focus more on delivering high-quality translations.
What do you dislike about the product?
I haven’t really found anything to dislike about Smartling—it’s been a smooth and positive experience overall.
What problems is the product solving and how is that benefiting you?
Smartling streamlines the translation process by centralizing projects, automating tasks, and reducing manual effort, which saves me time and allows me to focus on producing accurate, high-quality translations more efficiently.


    Camila P.

I believe it's a very intuitive platform and it's a huge time-saver

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
The automation and integrations offered by the platform make it easy to save time and reduce manual work.
What do you dislike about the product?
I believe that the reporting tools and analytics could offer more customization options to provide deeper insights.
What problems is the product solving and how is that benefiting you?
This tool addresses the challenges of managing the translation process by streamlining workflows, automating repetitive tasks, and saving valuable time, all while enhancing overall efficiency.


    Mariana C.

Time-saving and user friendly

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
The most valuable aspect of using Smartling for me is the amount of time it saves when completing tasks. I find the broad range of features I regularly use to speed up my workflow to be very effective.
What do you dislike about the product?
I would really appreciate having a font size setting, since I typically need the text to be quite large. Unfortunately, Smartling doesn't offer an option to adjust the font size, which makes it less comfortable for me to use.
What problems is the product solving and how is that benefiting you?
This tool is helping me enhance the accuracy of my translations thanks to its useful range of QA features, and it also speeds up my workflow.