Smartling LanguageAI Platform
Smartling, Inc.Reviews from AWS customer
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Great place to work
What do you like best about the product?
Smartling recognized my talent as a translator and gave me opportunities for growth.
What do you dislike about the product?
I often miss the greater control over the user interface and features that you get with native CAT tools. Some features and customizability is sacrificed for ease of use.
What problems is the product solving and how is that benefiting you?
I work as a translator and language lead on the platform.
User-friendly platform
What do you like best about the product?
Smartling has been improving and evolving toward user-friendliness over the past decade, during which I've been a translator and editor using it to provide services to various client accounts. Style guides are integrated into the UI. TM searches can be easily performed.
What do you dislike about the product?
The amount of work received from the platform has recently gone down.
What problems is the product solving and how is that benefiting you?
Smartling helps connect translators and editors to clients who need translation and localization services.
Best deadlines, best rates
What do you like best about the product?
Rates are excellent. customer service is great. it is easy to use. has a lot of features. easy to be integrated. I use it frequently. you can implement it as a basic service in your work.
What do you dislike about the product?
Rarely you may face delayed support response
What problems is the product solving and how is that benefiting you?
Removing Language barriers so that any one can benefit from knowledge wherever is is originated.
Translations done accurately, quickly, and hassle-free
What do you like best about the product?
I love logging on and knowing exactly what I have to translate, who the client is, when it's due, and the scope and instructions... all easily available in an intuitive platform. The technology and workflow are great too. Strings, glossaries, and translation memories are clear, which makes work very enjoyable. Hitting the Submit key is very satisfying too, when everything is done and ready to go.
What do you dislike about the product?
I think there is always room for improvement when you're dealing with translation platforms. As a translator, occasionally something pops up where I say, "Ah, this workflow could be a little different here". Luckily though, Smartling is always on top of this and constantly updating and making changes to improve the platform for us.
What problems is the product solving and how is that benefiting you?
Smartling is always growing and adapting. There is always new technology being implemented in the translation workflow, and that makes our work move faster and more accurately. So, new AI assisted functions are working more and more smoothly, making it easier to trust the results that come in.
A practical and reliable platform for translation tasks
What do you like best about the product?
What sets this platform apart is how it has transformed anonymous translators into recognized contributors with a clear identity. Beyond that, it is equipped with a rich array of technical features designed to streamline and elevate the translation process.
What do you dislike about the product?
There’s nothing significant enough to dislike about this platform, but improvements can be made. For instance, translators should be able to view reviewer changes even after submitting a job.
Additionally, notifications should be sent immediately when a job is posted, as they are sometimes delayed by several hours.
Additionally, notifications should be sent immediately when a job is posted, as they are sometimes delayed by several hours.
What problems is the product solving and how is that benefiting you?
As a translator, I’ve had the opportunity to work on many large projects on this platform. I have been active here for several years, consistently receiving assignments, and the fact that this tool is free is a significant advantage for me.
Smartling software is very easy to use
What do you like best about the product?
Smartling software is very easy to use, and if you ever need customer support, their team responds promptly and helps you solve any issues
What do you dislike about the product?
There are no real downsides, but I would like to have the option of using a dark mode.
What problems is the product solving and how is that benefiting you?
I use it for my translations.
Excellent platform for customers and freelance translators
What do you like best about the product?
This platform ensures prompt payment for translators and stands out as an excellent solution for delivering timely, high-quality translations. It can be seamlessly integrated into a wide range of websites and platforms, making it a versatile choice for various needs.
What do you dislike about the product?
They use a third-party financial company to handle monthly payments, and there have been a few incorrect transactions made to me.
What problems is the product solving and how is that benefiting you?
As a freelance translator, I find that Smartling provides an excellent platform for handling translation jobs, offering useful AI features and effective glossary management tools to support my work.
Great user experience
What do you like best about the product?
Fast and easy workflows, intuitive tool, great assignment process. They're always adding new features to enhance productivity.
What do you dislike about the product?
There's a slight delay in email notifications, since jobs fist become available in the tool and the email notifications are received a few minutes later.
What problems is the product solving and how is that benefiting you?
Faster email notification delivery
The team is very friendly and helpfull.
What do you like best about the product?
Definitely comunication. The team always helps me with some questions I have.
What do you dislike about the product?
For me, it would be time zones, we live in different time zones, and maybe the answer doesn't come swiftly.
What problems is the product solving and how is that benefiting you?
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Smartling saves time, is always professional, with excellent software and almost perfect support!
What do you like best about the product?
The software assists with translation suggestions, it is user-friendly and can be used on mobile devices, independent of the device and regardless of location. Customer service responds quickly and reliably to technical issues. I use Smartling daily and now produce the vast majority of my translations with Smartling.
What do you dislike about the product?
Partially, the translation suggestions still somewhat resemble machine translation, but they are getting better and better.
What problems is the product solving and how is that benefiting you?
Smartling helps with clarifying questions regarding lack of context, etc., which saves time for everyone involved and ensures even higher quality translations.
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