Nexthink Review
What do you like best about the product?
visualization of the data, drill down, find similar events, creating own dashboards
What do you dislike about the product?
one more tool to be used by IT staff, in our old version the use of 2 apps, Webgui for dashboards, finder for use the identify problems on the client machine
What problems is the product solving and how is that benefiting you?
Service monitoring, searching problems with response times in different applications
Beyond expectation
What do you like best about the product?
Remote actions in Nexthink was the most useful module and has been widely used in our environment.
What do you dislike about the product?
sometimes the connection of details are missing in the platform.
What problems is the product solving and how is that benefiting you?
Nexthink remote actions are widely used in our environment. It helps to take actions proactively and also provide immediate resolutions within a limited time span.
its make the work easily
What do you like best about the product?
yes
it's easy to find the solution and describe the behavior
What do you dislike about the product?
how to fix the issue directory
it should
What problems is the product solving and how is that benefiting you?
we found a lot of PC's old version and old windows version
very good experience
What do you like best about the product?
It has control over most of the subjects...
What do you dislike about the product?
I'm satisfied with what it has.
I'm satisfied with what it has.
What problems is the product solving and how is that benefiting you?
Break Down the Wall Between IT and Employees.
Automate remediation at scale.
Measure, Manage and Improve Digital Employee Experience.
Enhance your existing infrastructure.
Saudi Arabia Riyadh
What do you like best about the product?
Error detection
reports
Alert
Dashboard
Hardware details
What do you dislike about the product?
nothing
nothing
nothing
nothing
nothing
nothing
What problems is the product solving and how is that benefiting you?
I can solve a computer problem because it gives the cause of the problem
Highly recommended for enterprise customers but needs to improve performance and pricing
What is our primary use case?
In any complex Enterprise environment, it is very challenging to manage endpoints or discover the root cause of many issues especially the cases of slowness of an app or web page or problems at the booting of a PC.
Not only discovering, but also, you can take actions automatically & remotely, it means discover the problem, solve it proactively without user's info.
In addition of very unique real time views of all devices in a helicopter view.
How has it helped my organization?
improved the endusers experience.
Reduced the number of Service desk tickets
Improved employees productivity
What is most valuable?
Discovering the annoying users' issues like disk space, booting time, slow performance,...etc.
You can solve all the above remotely, automatically and silently.
What needs improvement?
The tool should review & improve its pricing and performance.
It also has to improve the patch management tasks and controls.
Must review the security feature and benefits
For how long have I used the solution?
I have been working with the solution for more than 15 years.
What do I think about the stability of the solution?
I would rate the solution's stability a nine out of ten.
What do I think about the scalability of the solution?
I would rate the tool's scalability an eight out of ten.
How are customer service and support?
The product's support is not responsive and flexible. It takes time and depends on your support program.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Different manual and limited tools.
How was the initial setup?
The tool's setup is straightforward. The tool's deployment got completed in a couple of weeks.
What about the implementation team?
Highly skilled vendor team experts
What was our ROI?
I have seen ROI with the tool's use.
What's my experience with pricing, setup cost, and licensing?
I would rate the tool's pricing a nine out of ten. The tool's pricing model is pay-as-you-use.
Which other solutions did I evaluate?
Different Microsoft tools but could not fulfil the proper enterprise desktop management.
What other advice do I have?
I would rate the product an eight out of ten. We have enterprise clients for the tool. The solution is recommended for enterprises and not for small-scale customers.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Beginner in using it
What do you like best about the product?
Improved my experience,Proactive problem solving and Enhanced security
What do you dislike about the product?
i think till now i didn't found issue on it
What problems is the product solving and how is that benefiting you?
mainly one hardware statistics and software dashboard
Nexthink is very helpful for any company that needs to enhance and develop network infrastructure.
What do you like best about the product?
collect data then give me the result in smart chart.
What do you dislike about the product?
separate web based portal and locally installed finder for more detailed investigation.
What problems is the product solving and how is that benefiting you?
easily inventory system for hardware and software, easy for collecting all infrastructure even software and hardware.
It is a great product and helpful to all teams in many company
What do you like best about the product?
remote action, many tools in Nexthink easy to use
lite and easy very good
What do you dislike about the product?
no think till now i think it is very easy to use and have many option
What problems is the product solving and how is that benefiting you?
many problems solved by Nexthink
Digital Asset,location , tips and more
End User Alliance
What do you like best about the product?
The connection with End-User, assets control and User Experience enhancement.
What do you dislike about the product?
Lots of functions, missing dashboards and missing data history
What problems is the product solving and how is that benefiting you?
It helps in asset tracking and enhancing user experience and also supports saving IT budgets
