Outreach Sales Execution Platform
OutreachExternal reviews
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Outreach - Efficiency Redefined
What do you like best about the product?
Outreach has been such an upgrade for the tasks that I do daily. They have managed to compile several very useful tools in the sales prospect/pipeline world and make it simple to use. Tracking is very very helpful and the automation of sequences really helps to lean out the process of working with new leads and throwing them in your pipeline.
What do you dislike about the product?
While email tracking is pretty important, there is sometimes confusion as to when the person last opened the email. usually two time stamps are given which can be confusing to see whether or not the prospect really did open the email.
Being able to use HTML in email signatures would also be nice when sending an email through outereach via gmail. Our standard email signatures do not look as clean as they do in gmail as a standalone email, being that we have customized email signatures.
Being able to use HTML in email signatures would also be nice when sending an email through outereach via gmail. Our standard email signatures do not look as clean as they do in gmail as a standalone email, being that we have customized email signatures.
What problems is the product solving and how is that benefiting you?
One of the most overlooked problems when it comes to business is timing. Especially in sales, time can make or break your sale. The email tracking really does help this timing to be quite effective. If I notice that the email was read out of the state where I know my prospect lives, I assume they are traveling or are out of town - I can make an educated decision to hold off and re-approach this lead at a later time.
A big benefit has been the sequences. Previously in salesforce, I was having to go from lead to lead sending out templated emails, now I can put leads in a sequence and know they will get pushed out of the sequence once they reply. Automation here saves me LOADS of time.
A big benefit has been the sequences. Previously in salesforce, I was having to go from lead to lead sending out templated emails, now I can put leads in a sequence and know they will get pushed out of the sequence once they reply. Automation here saves me LOADS of time.
Recommendations to others considering the product:
I recommend everyone try this out at least for a trial. You will find that it helps you to scale up your business and be better at what you do. Infrastructure helps build a business.
Productive and increasing efficiencies
What do you like best about the product?
Multiple touch campaigns to candidates and tracking openings
What do you dislike about the product?
Formatting on Paycor's end blocks the emails at times
What problems is the product solving and how is that benefiting you?
Recruiting and brand awareness. Higher response rates and multiple touches
Recommendations to others considering the product:
Give it a try!
Great prospecting tool
What do you like best about the product?
Easy to set up sequences
A/B testing
Interface
A/B testing
Interface
What do you dislike about the product?
Loading contacts from prospecting tools/excel. I haven't found an easy way to do this yet
What problems is the product solving and how is that benefiting you?
Automation and testing our outbound strategy. Outreach has been a great platform and has helped us add additional insights to our outbound strategy. Easy to set up sequences and release them.
Effective tool - Saves time
What do you like best about the product?
I use it manly for sequencing. I like having insight to opens and clicks, it's really helpful to know who is reading my emails.
What do you dislike about the product?
It doesn't track forwards, and the stats view and specificity could be better
What problems is the product solving and how is that benefiting you?
It helps with organizing email sequences, and creates reminders. It's a good complementary tool for SFDC.
Increases Efficiency For all Sales Tasks
What do you like best about the product?
My favorite component is knowing if and how many times a prospect has opened an email.
What do you dislike about the product?
There is not much to dislike, comparatively to market competitors it measures up and the customer service side is always there to guide my team to the answer we are looking for.
What problems is the product solving and how is that benefiting you?
Outreach provides me with the ability to build my own templates and sequences, increasing my productivity and outlining my daily tasks.
Outreach is a Game Changer
What do you like best about the product?
I've implemented Outreach in two sales organizations now and can't imagine life without it.
I love the ease of implementation. http://university.outreach.io/u-setting-up-outreach You can quickly sync your gmail and Salesforce accounts with no engineering resources.
Outreach also makes it very easy to bulk upload contacts, create email templates, structure those templates into sequences and A/B test to always drive the best performance.
Additionally, their customer success team is very responsive and always has great tips to share with my team!
I love the ease of implementation. http://university.outreach.io/u-setting-up-outreach You can quickly sync your gmail and Salesforce accounts with no engineering resources.
Outreach also makes it very easy to bulk upload contacts, create email templates, structure those templates into sequences and A/B test to always drive the best performance.
Additionally, their customer success team is very responsive and always has great tips to share with my team!
What do you dislike about the product?
Can't think of anything we'd change at this time.
What problems is the product solving and how is that benefiting you?
We've been able to have our small sales team (5) function as if we were a team 10x that size. Outreach has also helped us test different subject lines and email templates for the best open and reply rates and optimize for performance.
At the end of the day it helps us drive more meetings, which leads to more revenue, so it has paid for itself many times over.
At the end of the day it helps us drive more meetings, which leads to more revenue, so it has paid for itself many times over.
Great for new territory, terrible for established relationships
What do you like best about the product?
I liked how you could set up the program to provide you with daily tasks (calls, emails, touches, etc.). \
What do you dislike about the product?
The integration with Salesforce was messy and made Salesforce more complex than it needed to be. Outreach also didn't play well with others. I understand wanting to keep it all in house, but as we transitioned from tout to an outreach trial a great deal of my history fell through the cracks leaving me vulnerable to dumb mistakes with prospects.
Also our CS wasn't nearly as knowledgable as he needed to be. I don't expect a CS to be perfect, but there were a lot of meetings that resulted in more meetings vs progress
Also our CS wasn't nearly as knowledgable as he needed to be. I don't expect a CS to be perfect, but there were a lot of meetings that resulted in more meetings vs progress
What problems is the product solving and how is that benefiting you?
Enterprise sales. We piloted, but didn't buy. No benefits.
Recommendations to others considering the product:
Take a hard look at where your company stands as a sales organization. Ground up? Outreach might be a great tool for you. Migrating from another system or set of systems? Steer clear.
Minimal and easy-to-navigate
What do you like best about the product?
Simplicity of the tool and its customizability
What do you dislike about the product?
Having to refresh the page every time I make a change to actually see the implementation of that change
What problems is the product solving and how is that benefiting you?
Efficiency, Task Management, and Performance Tracking
Outreach for Growth Stage SaaS
What do you like best about the product?
I enjoy the clean UI, and the ability to schedule emails to go out at a later date. Very helpful for building strategy around account planning, messaging distribution campaigns, and A/B testing varients.
What do you dislike about the product?
I wish they had a calendar scheduling functionality, and that moving around the UI was a bit more intuitive when moving from individuals to aggregate tasks. Would be cool to be able to manipulate sequences structure while they have prospects in them, (like adding a generic task a day after the first email to find them on Linkedin).
What problems is the product solving and how is that benefiting you?
We are solving our sharing of best practices among the SDR team with Outreach's analytics.
Building out outbound at scale processes and finding real success within Outreach's tracking.
Building out outbound at scale processes and finding real success within Outreach's tracking.
We've been looking into it for our Sales team- I have been a beta tester
What do you like best about the product?
Quality of service was great. Very professional but personable as well. The product itself is clean, smart, and intuitive. Made my life much easier.
What do you dislike about the product?
The frequency of service could improve. Once we were set up, ball was dropped a little in terms of managing the relationship, touch-ins, and ensuring our experience was everything it could be. Additionally, rolling out new features had been restricted to email- no direct walk-thrus.
What problems is the product solving and how is that benefiting you?
We are now able to be more organized, simplified, and focus on the task at hand versus the numerous other distractions and admin work that pop up throughout the day.
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