Outreach Sales Execution Platform
OutreachExternal reviews
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Great Prospecting Tool
What do you like best about the product?
Great tool for tracking opens on emails as well as keeping yourself organized across managing several clients!
Also well done on the analytics on the home page!
Also well done on the analytics on the home page!
What do you dislike about the product?
I dislike the view ability of the notes for prospects.
What problems is the product solving and how is that benefiting you?
We are solving a problem of the best practices to social sell to prospects in our respective verticals. The benefits I have realized land within the email open rates and the ability to understand how far my messaging is going.
Great communication management tool
What do you like best about the product?
Integrations with other tools. Ease of use. It makes tracking communication with customers easier and more efficient. Especially when handing off from one team to another.
What do you dislike about the product?
Nothing. It does exactly what it says it will do. It is reliable and consistent.
What problems is the product solving and how is that benefiting you?
Streamlined communication process during sales and success cycles.
Outreach Review
What do you like best about the product?
I like the organizational aspect of Outreach. It makes my daily workflow much easier to do with multiple templates I can make.
What do you dislike about the product?
I don't like how it integrates with salesforce poorly.
What problems is the product solving and how is that benefiting you?
Making multiple emails easier to send out and tracking.
Recommendations to others considering the product:
This is a great platform if you haven't already implemented a CRM. It's hard to switch platforms if you are so use to a pre-existing system.
Great Outbound Prospecting Application
What do you like best about the product?
Intuitive Interface
Ability to easily create automated Sequences for prospects
Enables our organization to perform "touches" on hundreds of more accounts than we were previously able to with manual email campaigns.
Ability to easily create automated Sequences for prospects
Enables our organization to perform "touches" on hundreds of more accounts than we were previously able to with manual email campaigns.
What do you dislike about the product?
It would be nice to have a Gmail plugin so that I could draft emails directly from my Gmail inbox (and save templates there - similar to Yesware) and not necessarily have to use the Chrome plug-in for messaging (I like Gmail).
What problems is the product solving and how is that benefiting you?
We wanted something with robust outbound capabilities, the ability to easily perform A/B testing and to reach more prospects with our Outbound team than we currently were doing - leading to an increase in Opportunity Pipeline.
Recommendations to others considering the product:
Very scalable solution - designed for teams to scale outbound prospecting work quickly.
Outreach Helps Sales Team Work Smart and Hard
What do you like best about the product?
I like that Outreach is designed to make our team smarter, helping us develop a thoughtful prospecting approach.
What do you dislike about the product?
It would be nice to have a Gmail plugin so template drafting/saving could happen in the interface our team is most familiar with.
What problems is the product solving and how is that benefiting you?
Our primary goal has been to drive pipeline, but not just pipeline--pipeline with the right people. Outreach has allowed us to set more meetings with decision makers because the sequences speak to them over time.
Outreach.io
What do you like best about the product?
It's a great tool to help you automate email communication to lot's of people at the same time. Definitely a great tool for early Sales Development.
What do you dislike about the product?
For me there is such a thing as too much automation.
What problems is the product solving and how is that benefiting you?
My SDRs and OBR use it to send very targeted messaging to the right persona's and generate meetings.
The must use tool for any Sales Outreach Solution
What do you like best about the product?
There are too many reasons to list why this tool is absolutely one of the best sales outreach tools on the market.
It's the essential too to easily manage, track and measure progress as to how many times a prospects opens an email. The support team is easily one of the best teams I've ever encountered from a customer service perspective. Whenever I have a problem, the support team handles every matter as if it's urgent.
They have a very organized database with all of the contacts that I have ever touched through outreach that helps me understand when to reach out to prospects in a timely manner without being too annoying.
It's the essential too to easily manage, track and measure progress as to how many times a prospects opens an email. The support team is easily one of the best teams I've ever encountered from a customer service perspective. Whenever I have a problem, the support team handles every matter as if it's urgent.
They have a very organized database with all of the contacts that I have ever touched through outreach that helps me understand when to reach out to prospects in a timely manner without being too annoying.
What do you dislike about the product?
There is not much that I dislike about outreach. My team consistently tries to push the envelope with how many emails we can send per day, so we are definitely testing the bandwidth and capability of what the tool can do, however, outreach has mentioned that they are working on making it even more sophisticated each and every day. With that being said, outreach handles the max email limit more so than gmail can ever handle so theres never really an issue.
What problems is the product solving and how is that benefiting you?
We are speaking with organizations around the world that helps bridge the gap between strategy and execution through frequent goal setting, light weight performance conversations and data. We are helping companies move away from the annual review process and become much more high performing through increased transparency, cross departmental collaboration, and openness.
What this makes us realize as we enter a very dynamic market place is that outreach allows us to send emails at all times throughout the day across anytime zone in a scheduled manner so that prospects can receive our emails the second they wake up so that it is top of mind.
What this makes us realize as we enter a very dynamic market place is that outreach allows us to send emails at all times throughout the day across anytime zone in a scheduled manner so that prospects can receive our emails the second they wake up so that it is top of mind.
Recommendations to others considering the product:
The support team is absolutely outstanding. Adam Pifer is also an incredible point of contact for any organization that uses this tool and he will go out of his way to make sure that their tool is being used to the best of your ability.
Fantastic email automation tool with few problems
What do you like best about the product?
The UI is fantastic and because of that, the learning curve was very low. I was up and running within a day, taking full advantage of all features. Their support team is also great, responding very quickly to any problems that may come up and helping me to resolve them ASAP.
What do you dislike about the product?
Nothing that I can think of, anything I've ever had a problem with has been addressed / resolved within the day, if not hour. The only improvement I could think of potentially solving for is having all sequences to all leads within the same company stopped when one person from that batch replies. This way I don't have to manually go in and take prospects out of a sequence when one of their colleagues reply.
What problems is the product solving and how is that benefiting you?
I needed a tool that would enable me to quickly send emails to the hundreds of prospects I reach out to weekly. Outreach allows me to do this by simplifying my process (I often work out of SFDC for inbound leads + the app for mass outreach to outbounds) and making the entire process very intuitive.
Recommendations to others considering the product:
Definitely take the plunge. Outreach has saved me countless hours of tedious work that has increased my productivity and simplified my workflow.
Review
What do you like best about the product?
The great customer service and responsiveness! The ability to automate my messages to send out at different times, all the metrics available and the tasks I am able to set up.
What do you dislike about the product?
There are times when I try sending over 50 emails at the same time and they will keep saying "sending now" and never send, so I manually have to send each one.
What problems is the product solving and how is that benefiting you?
I'm an SDR who does outreach every day so this is very useful
Outreach has made sending targeted outbound emails extremely easy and much less time consuming.
What do you like best about the product?
The ease of adding prospects to sequences and getting reports on how each sequence is performing.
What do you dislike about the product?
I haven't encountered any features that I don't genuinely like yet.
What problems is the product solving and how is that benefiting you?
Automating sending 2nd, 3rd and 4th outbound emails. All of my emails get delivered on time, which allows me to send the first email and then "set and forget" for the follow-up tasks.
Recommendations to others considering the product:
I highly recommend making the switch to Outreach.
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