Outreach Sales Execution Platform
OutreachReviews from AWS customer
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3,463 reviews
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Powerful Sales Enablement for Scaling EdTech Growth
What do you like best about the product?
Outreach is now at the center of our sales momentum here at Seesaw Learning. I love most how it brings together email tracking and conversation intelligence to allow our team to connect with the right message at the right moment. It's so powerful at scaling personalized outreach without compromising that human touch.
What do you dislike about the product?
The curve in learning for new members is high. The platform is solid, but it requires time and support to get the most out of capabilities such as sequence optimization or advanced reporting.
What problems is the product solving and how is that benefiting you?
Outreach is closing the gap between actual results and sales activity. Its revenue intelligence and sales coaching capabilities allow me to see where reps need help, track conversion trends, and automate how we're expanding the pipeline. It's shortened our sales cycle and improved rep performance overall.
Outreach Review
What do you like best about the product?
The UI is easy to follow, makes it much easier to be organized.
What do you dislike about the product?
DOesn't integrate always great with salesforce, sometimes things get slow.
What problems is the product solving and how is that benefiting you?
It is allowing us to track our prospects
Great tool. Simple
What do you like best about the product?
Its automations and simplicity creating things like templates or sequences.
What do you dislike about the product?
It is a bit cluttered. There is a lot going on the screen at any given time. Could be overwheleming to new users without proper enablement.
What problems is the product solving and how is that benefiting you?
it saves me time and allows me to actively work other opportunities while also reminding me to interact with other opps.
Outreach is useful, but can improve
What do you like best about the product?
The ability to easily reach out to multiple contacts systematicaly. I also like the ability to A/B test emails and track activity.
What do you dislike about the product?
The reports are difficult to make sense of, onboarding takes time and ther are many glitches ongoing. and our account manager changed 3 times in 4 months. If you have a technical issue or need help, they send you to a help email queue and you don;t get a response for 24 hours, then the fix takes 24+ hours
What problems is the product solving and how is that benefiting you?
IT solved the problem we had of mannual email sending and tracking, time consuming list building and meeting recording and insight. Also helped us ee and submit forecast with an overaly
Outreach IO is a great prospecting tool
What do you like best about the product?
The ease of use was definitely my favorite about outreach. It was so simple to use.
What do you dislike about the product?
Some of the emailing restrictions made it difficult. You couldn't load more than 2,000 prospects at a time.
What problems is the product solving and how is that benefiting you?
It really made prospecting a breeze. Rather than manually emailing, you could create cadences and let the software do the work for you.
Best way to reach new customers and stay organized
What do you like best about the product?
I love the tracking it has on contacts, the quick ability to upload and add them to a sequence to ensure you hit them with a phone call, email or LinkedIn message.
What do you dislike about the product?
There is nothing that comes to mind, it does everything I need an outbound tool to do.
What problems is the product solving and how is that benefiting you?
It keeps all my contacts in one location, keeps track of call and email history so I know exactly who said what, while keeping me on track to hit goals.
Outreach is Good
What do you like best about the product?
Ease of use, and that everything is easy to find like accounts, contacts, and outbox is great, cause I get to see details about the emails.
What do you dislike about the product?
Team reports are not updated live, there is some lag on that.
What problems is the product solving and how is that benefiting you?
Outreach basically makes it way easier for us to talk to customers. It's like one handy tool that just clicks right into our Salesforce CRM. Our sales folks can make calls, send emails, see who they're supposed to be talking to, set up follow-up plans, and even see how well things are going. So instead of jumping between a bunch of different apps, Outreach does it all in one spot.
Why's that cool for us?
Saves us money: We don't need to pay for a bunch of separate tools.
Less hassle: No more switching back and forth between different programs – way less annoying.
Everything in one place: We know where to find all the info we need.
Super easy to use: It's not complicated, so everyone can get the hang of it quick.
Why's that cool for us?
Saves us money: We don't need to pay for a bunch of separate tools.
Less hassle: No more switching back and forth between different programs – way less annoying.
Everything in one place: We know where to find all the info we need.
Super easy to use: It's not complicated, so everyone can get the hang of it quick.
It works well for organizing sales activities
What do you like best about the product?
Outreach syncs well with Salesforce and presents a good way to keep our sales team organized.
What do you dislike about the product?
Building reports in Outreach is quite difficult and the way tasks function isn't always the best.
What problems is the product solving and how is that benefiting you?
Facilitating calls, recordings, tracking and reporting on activity. It gives us insight that we previously were unable to get about the performance of our sales emails and calls.
Outreach is okay
What do you like best about the product?
I like outreach - it has helped us with our SDR team to focus on tasks and cadences, we use it every day and it is in important tool, it is quite easy to use and to set people up.
What do you dislike about the product?
Outreach support has not been great, our CSM has not been amazing and has not supported with set ups we have here and how to make things work around our current set up - being a large company with different processes, it can be hard for a small team to make big changes that impact the whole company in order for things to work.
What problems is the product solving and how is that benefiting you?
Outreach is helping to set tasks for the sdr team
Absolutely love Outreach
What do you like best about the product?
I love that Outreach connects my emails, prospects, leads - everything from emails to phone calls to salesforce
What do you dislike about the product?
Nothing so far -- outreach has been great!
What problems is the product solving and how is that benefiting you?
Outbound call tracking, sales engagement, conversation intelligence, no more missed phone calls or tracking down leads phone numbers, no more wondering about emails being synced
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