Outreach Sales Execution Platform
OutreachExternal reviews
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Clunky at times, but overall a good tool
What do you like best about the product?
What I like is that it integrates pretty seamlessly with Salesforce and Gmail, and it's easy to do A/B testing of outreach campaigns and see the results.
What do you dislike about the product?
-the lag time it takes for activities and contacts to sync with Salesforce
-can be a little clunky, especially when trying to get through a lot of tasks, because they open in a new window, it would be nice if they opened in the dashboard
-I wish it integrated better with Grammarly
-can be a little clunky, especially when trying to get through a lot of tasks, because they open in a new window, it would be nice if they opened in the dashboard
-I wish it integrated better with Grammarly
What problems is the product solving and how is that benefiting you?
-tracking outreach campaigns
-tracking follow-ups on inbound leads
-tracking email click-throughs and prospect engagement
-testing different outreach campaigns against each other
-tracking outbound tasks such as calls and emails
-tracking follow-ups on inbound leads
-tracking email click-throughs and prospect engagement
-testing different outreach campaigns against each other
-tracking outbound tasks such as calls and emails
Recommendations to others considering the product:
Ask about integrations and think about other tools that you use. (Salesforce, TalkIq, ClearBit, LinkedIn Sales Navigator, ZoomInfo, Grammarly, Slack, Gmail email/calendar.
Not a big fan of automated email apps, so I am biased
What do you like best about the product?
Template emails that are sent on your behalf by the marketing team
What do you dislike about the product?
Too many template emails are sent on your behalf and you look like you may be spamming folks without ever knowing as the company is sending them automated.
Everyone in the whole company can read your emails, it's helpful, and also a bit invasive.
Everyone in the whole company can read your emails, it's helpful, and also a bit invasive.
What problems is the product solving and how is that benefiting you?
Mass emailing. our marketing team loves it, I rarely use it.
Recommendations to others considering the product:
It has more features that yesware
Outreach - Sales Campaign Automation
What do you like best about the product?
Elegant UI and integration with Gmail/Chrome and Salesforce.
What do you dislike about the product?
Lack of good onboarding/setup for new teams/users.
What problems is the product solving and how is that benefiting you?
Structured inbound and outbound lead development. Sales team email and activity integration back into Salesforce.
Great Outbounding and Task Management
What do you like best about the product?
Outreach keeps me on track with my outbounding efforts
What do you dislike about the product?
When I leave notes after a call, I don't like that they don't transfer to Salesforce
What problems is the product solving and how is that benefiting you?
Outbounding efforts for the sales team
Recommendations to others considering the product:
It's a great tool. Once they figure out a CRM (all-encompassing) integration, they'll be bulletproof.
Good but needs work. Definitely, helpful tool!
What do you like best about the product?
The seqeunce feature along with integration to Salesforce allows for a one stop solution. It organizes your daily tasks and accounts.
What do you dislike about the product?
They use Twilio's API and that at time can be inconsistent. Also the Salesforce extension is sometimes buggy. One thing I cannot stand is that since using the products calling feature, I have had a plethora of random number inbounding into my phone and will also inbound while I am in the middle of a sales call.
What problems is the product solving and how is that benefiting you?
We are using it to optimize our sales efforts
Reach more leads way more efficiently to create more Opps!
What do you like best about the product?
Love how much customization you can put into a sequence. It's amazing how many leads you can reach out to.
What do you dislike about the product?
When I'm typing up an email it can lag slightly.
What problems is the product solving and how is that benefiting you?
Saves so much time from copying and pasting data into canned emails.
Recommendations to others considering the product:
The more you use it, the more you learn.
Looks great, works ok
What do you like best about the product?
I like the dialer inside of Outreach. It very easy and has great call quality. I like the aesthetics of Outreach and and the reporting visibility is great. Way better than other solutions I've used before.
What do you dislike about the product?
Out reach is very email focused. That makes it hard to track and see some of the desired visibility into calls and call details. Also it does not tie direct into Salesforce so you have to use a somewhat clunky side panel.
What problems is the product solving and how is that benefiting you?
We use outreach to speed up the prospecting process. put clients in sequences for multiple touch campaigns and then hopefully engage them for a sales conversation. Its been a great tool for our team so far and management loves it.
Recommendations to others considering the product:
Great tool and excellent call quality. Very good email sequence tool if you want to have emails automated and sent for you with little to no effort.
How did Sales teams ever work with Outreach.io?
What do you like best about the product?
My whole work flow is automated. I log in every day and my whole days is set up for me already.
What do you dislike about the product?
I dislike not being able import a CSV and assign accounts automatically based on company name.
What problems is the product solving and how is that benefiting you?
It allows us to focus on companies that are most likely to buy.
Recommendations to others considering the product:
If you are considering Outreach.io...Buy it
Great Tool For Prospecting Outbound/Inbound
What do you like best about the product?
Outreach is one powerful tool. I have used Outreach at two different companies for outbound prospecting. The tool is simple to use and provides a seamless way to keep track of contacts.
What do you dislike about the product?
The one item I dislike about Outreach is a lack of Voicemail drop. Hopefully, this is something they will add in the future.
What problems is the product solving and how is that benefiting you?
Keep track of prospects. Track email engagement and daily calls. See different conversion rates for calls and emails. Organize prospects and use sequences for more personalized prospecting.
Recommendations to others considering the product:
Great prospecting software and a must need for any organization wanting to be more efficient.
Outreach Review
What do you like best about the product?
I enjoy the simplicity and that everythings syncs together at ease. Also customer care is fast at resving issues if any arise.
What do you dislike about the product?
There is not much I dislike, perhaps that some errors occur here and there for no reason or the phjone application part does stop working. Little fixes I believe.
What problems is the product solving and how is that benefiting you?
I am utlizing the tool to connect with prospects and growing campaign. I also am able to email right after a call with ease.
Recommendations to others considering the product:
It's not salesforce but it's also different. It's a great software and CRM to use when wanting to track calls and emails.
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