Outreach Sales Execution Platform
OutreachExternal reviews
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Sales automation
What do you like best about the product?
I love the organization aspects, it’s a great way to keep you on track with tasks and hold yourself accountable.
What do you dislike about the product?
The reliability can be an issue. It could be the fact that my company has ya using send grid instead of our own email server.
What problems is the product solving and how is that benefiting you?
It helps sales reps increase productivity and become data driven.
Great tool for managing the day-to-day activities of a BDR!
What do you like best about the product?
I loved the workflow with this tool, it really allowed you to set yourself up for success and work super efficiently. There was a bit of a learning curve at first, but it was quickly overcome.
What do you dislike about the product?
I wished the note-taking functionality and integration with other apps was more robust!
What problems is the product solving and how is that benefiting you?
It's helping us to easily centralize and quantify the activities for our reps, helping us to better forecast by providing a clearer picture on how each activity adds into the total revenue picture.
Recommendations to others considering the product:
You might need to tweak the process reps have when you first begin, to match up with Outreach's idea of cadences, so come prepared with a firm understanding of what your process currently is to allow for the quickest switch.
Outreach is great for sales reps!!
What do you like best about the product?
It's user-friendly, very intuitive, you can manage your contacts/emails/sequences and calls. I love the integration with Salesforce and Gmail
What do you dislike about the product?
Nothing, I think is a great tool for BDRs and Sales
What problems is the product solving and how is that benefiting you?
Emails delivery
Integration with other platforms
One single platform for all your prospecting
Sequences and templates to make easier follow-ups
Integration with other platforms
One single platform for all your prospecting
Sequences and templates to make easier follow-ups
Recommendations to others considering the product:
It's a great tool for sales people, very intuitive
Sales Automation for BDR,SDR, or AE.
What do you like best about the product?
The simplicity of the product, and the support that I have gotten has been amazing. We had everything in a running in 1 week!
What do you dislike about the product?
It is basic, which is good and bad. It is good for adoption and getting people to use it, but I have run into 2 times that I am not able to do things the way that I want to...more of a personal preference thing then product
What problems is the product solving and how is that benefiting you?
issues we solved
Quality of outbound emails
100% increase of outbound activity
Increase in responses
leads are getting followed up with 120% more, meaning they are calling and emailing them more then once.
We are able to identify bad leads sooner, and remove them automatically
BDRs like their job more with this tool
Quality of outbound emails
100% increase of outbound activity
Increase in responses
leads are getting followed up with 120% more, meaning they are calling and emailing them more then once.
We are able to identify bad leads sooner, and remove them automatically
BDRs like their job more with this tool
Recommendations to others considering the product:
Look at sales loft, but make sure they show you the current version of the product... When I looked at they were selling the road map hard, and when I dug into what they had in the product it was a lot less then they were selling.
Try the demo, it is a great representation of the product
Try the demo, it is a great representation of the product
Business Development Manager
What do you like best about the product?
Outreach provides a tool for business development reps to use that keeps them on task making calls and prospecting to the right number of prospective clients each day.
What do you dislike about the product?
Software is not always intuitive to use.
What problems is the product solving and how is that benefiting you?
We solved the business problem of getting business development reps call through lists of prospects and uncover new opportunities.
I use outreach for sales calling cadences & scheduling emails
What do you like best about the product?
It tracks what emails get opened and how many times. It also allows me to schedule times that emails will be sent without me having to manually do that. Syncing with SFDC is also nice. Recording calls for performance training and to recall notes is also easy.
What do you dislike about the product?
It goes down sometimes. The reporting for the sales reps is hard to get to. There isn't a good enough tutorial on what is possible to the sales person either.
What problems is the product solving and how is that benefiting you?
Continued outreach. Auto outreach. Organizing accounts & prospects. Tracking clal notes.
inside sales
What do you like best about the product?
i like the prospect priority option when carrying out tasks....
What do you dislike about the product?
the layout, super all over the place and not efficient
-notes do not get saved/cannot see the next time i call or email that prospect
-notes do not get saved/cannot see the next time i call or email that prospect
What problems is the product solving and how is that benefiting you?
not sure.....if anything there are more problems with this platform than before....benefits....cant say any
Recommendations to others considering the product:
support/ training for tool was horrible
basically no training at all, all trial and error by us endusers
basically no training at all, all trial and error by us endusers
Sales Development
What do you like best about the product?
How easy it is to create sequences (with template recommendations) in order to touch prospects accordingly. Integration with SFDC is seamless.
What do you dislike about the product?
Honestly, nothing. I can't imagine not having Outreach to stay on track every day.
What problems is the product solving and how is that benefiting you?
Being able to track every prospect that I'm reaching out to, understanding the history of the account/POC. Helps me sketch out my activities as an SDR each day.
Outreach smarter with Outreach
What do you like best about the product?
- Ease of use and setup on the platform was extremely easy. My Outreach customer success manager was with me every step of the way, and empowered me and the team to be able to continue to setup the tool to our liking.
- Top-notch support from their support team. Anytime I have a simple question support related, I send an email, and they're quick to respond and help me resolve the issue.
- Outreach voice has been the best dialer I've used. Quality is great, the local dial numbers are great. A+
- Automating emails and using mail merge field to make custom emails
- A/B Testing
- Integrations in Salesforce, DiscoverOrg, Outlook, etc
- Process Automation
- Top-notch support from their support team. Anytime I have a simple question support related, I send an email, and they're quick to respond and help me resolve the issue.
- Outreach voice has been the best dialer I've used. Quality is great, the local dial numbers are great. A+
- Automating emails and using mail merge field to make custom emails
- A/B Testing
- Integrations in Salesforce, DiscoverOrg, Outlook, etc
- Process Automation
What do you dislike about the product?
Not much. They have a great team adding features all the time. I see something new every week.
What problems is the product solving and how is that benefiting you?
reps wasting time sending emails
planning their day
losing prospects
better followups
email tracking
A/B testing
planning their day
losing prospects
better followups
email tracking
A/B testing
Recommendations to others considering the product:
Buy it.
Best tool I've ever used in Sales!
What do you like best about the product?
Where can I begin? Before Outreach, I had to call out of an excel sheet, one by one. Those of you that still do that, I feel your pain. So much. The memory still pains me. Outreach is able to optimize my workflow and day-to-day tasks 100x more and then some.
The company I'm currently with went from cold calls to almost exclusively email outreaches, and every opportunity our sales team has generated used Outreach or came in as an inbound. We never would've thought the ROI would be this huge!
The company I'm currently with went from cold calls to almost exclusively email outreaches, and every opportunity our sales team has generated used Outreach or came in as an inbound. We never would've thought the ROI would be this huge!
What do you dislike about the product?
Nothing. I love Outreach so much and haven't come across any issues the CSM team hadn't fixed super fast.
What problems is the product solving and how is that benefiting you?
Able to see every interaction and touch we've done on a Prospect. Outreach takes care of so many siloes in a Sales Org.
Recommendations to others considering the product:
Outreach has done a great job with its integrations. I've integrated Outreach with our team's dialer (Talkdesk) and SFDC seamlessly!
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