Outreach Sales Execution Platform
OutreachExternal reviews
3,494 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Must-have for SDR teams
What do you like best about the product?
-Great customer success support whenever we have questions
-Ease of use and flexibility within the platform- I'm an SDR and live in Outreach pretty much all day. I rarely have to touch Salesforce.
-The ability to automate the mundane tasks like e-mails and allow us to spend more time selling
-Ease of use and flexibility within the platform- I'm an SDR and live in Outreach pretty much all day. I rarely have to touch Salesforce.
-The ability to automate the mundane tasks like e-mails and allow us to spend more time selling
What do you dislike about the product?
I have no complaints using and would recommend to any sales dev team looking to secure more meetings
What problems is the product solving and how is that benefiting you?
By having multiple touch points with our prospects in sequences, Outreach has enabled us to land more quality meetings and improve our conversion rates of leads to opportunities. It's also great for task management to ensure none of our leads are slipping through the cracks.
The best tool for sales development activities
What do you like best about the product?
Outreach is crucial for our SDR and BDRs to mass sequence leads into campaigns and manage our reach outs. With the capability to put a lead into a "pitch follow up" sequence ( a sequence that triggers if the lead doesn't reply to the initial email) we have had pretty much a 100% response rate from leads who have replied at some point. The platform is extremely user friendly and support is always helpful, I was able to get on the phone with someone shortly after I reported an issue.
What do you dislike about the product?
My only complaint with Outreach is the reporting features are not accurate -- I Have brought this up to our CSM multiple times but they do not seem to have it in their roadmap to change this. Reports will show higher reply rates than open rates which makes no sense, so we have to calculate our stats manually.
What problems is the product solving and how is that benefiting you?
We are getting in contact with way more leads and following up more efficiently then without an email automation software. Getting in touch, setting tasks, and staying organized has genuinely never been easier. Outreach along with Salesforce is our most used platform in our sales motion.
Can't Imagine Being a BDR Without Outreach
What do you like best about the product?
Outreach is the single most impactful tool that I use. I can't imagine my job without it. The best feature is how it makes managing my tasks/outreach sequences extremely easy, ensuring that I never let a prospect slip through the cracks.
Since the team is also able to share and view each other's templates, it's led to an accelerated rate of learning across the entire BDR team since the sharing of best practices is engrained into our technology processes.
I don't think that I would join a team that doesn't have Outreach in their sales tool belt.
Since the team is also able to share and view each other's templates, it's led to an accelerated rate of learning across the entire BDR team since the sharing of best practices is engrained into our technology processes.
I don't think that I would join a team that doesn't have Outreach in their sales tool belt.
What do you dislike about the product?
We use Docsend to manage our content, I wish that there was a better way to manage the docsend content links that I send in Outreach as well ie) a similar UI to the one that is in Gmail instead of the one that is the google plugin. The reporting is good as well but a bit finicky when seeing how your response rates breakdown within a sequence
What problems is the product solving and how is that benefiting you?
The main issue that this solves is time/task management. I'm able to be significantly more effective in my role while also ensuring that my outbound prospecting is customized and scalable. It allows me to more effectively plan out my daily tasks as well.
Recommendations to others considering the product:
Worth every penny!
Solid Email System! High Responses
What do you like best about the product?
I liked how many responses we got as well as the integration with our Salesforce instance. This made things easy when looking to add data to our instance without having to map and upload data.
What do you dislike about the product?
I didn't like how uncusomizable some of the features when moving data to salesforce was. For instance, being able to only record the first response with a status update, and not update the Lead Status when additional emails are received. Little scenarios like that we faced and had to code workarounds in salesforce
What problems is the product solving and how is that benefiting you?
We solved the ability to template multiple emails with high dependability on responses as Outreach emails rarely go into spam. The additional responses allowed us to get a better view on our marketing strategy to adjust and get stronger responses.
Recommendations to others considering the product:
Keep going strong with the salesforce platform integrations. That is huge for so many people.
Maximize your sales efforts
What do you like best about the product?
I love how Outreach is constantly striving to make their software even better whether it's their own ideas or ours as the customers. It's a very user-friendly platform that allows you to make sure you are getting the most out of your sales efforts. A/B testing is a must! Reporting is very strong for managers not only from an individual level but from a team level. Easy to identify the best email and the best sequence.
What do you dislike about the product?
I don't like how you can't select which email in future steps your prospects will receive. However, it sounds like you will be able to in the near future!
What problems is the product solving and how is that benefiting you?
Improving outbound sales efficiency. Being able to track and review email success metrics to always ensure you have the best campaign running. Holding sales reps accountable. Increasing the ease and number of cold calls our outbound team makes. Testing new email templates.
Recommendations to others considering the product:
-Easy for team members to use.
-Ramp up time for reps is minimal.
-We love it and so do our team members.
-Ramp up time for reps is minimal.
-We love it and so do our team members.
Good product that keeps inventing!
What do you like best about the product?
-Product continues to evolve
-Customer appreciation is very high
-Responsive and helpful customer success
-Customer appreciation is very high
-Responsive and helpful customer success
What do you dislike about the product?
-Integration with Salesforce can run into bumps depending on complexity of your Salesforce instance
What problems is the product solving and how is that benefiting you?
-Automation of sales outreach
-Tracking efficiency of emails
-Tracking efficiency of emails
Recommendations to others considering the product:
-Better than Groove or any other competitor simply due to their pace of innovation
Excellent to help you stay accountable for what you might otherwise forget to do!
What do you like best about the product?
Love the ability to schedule emails to send in the future, with follow-up sequences on top!
Love that I never have to worry about prioritizing tasks, that's done for me!
Love having a comprehensive "Layout" of tiles that are critical to my ability to be relevant with our targets.
Love that I can gain insights into my team's day to day activity; it's easy to dig in to learn more with my AEs about what "Dead Ends" or common objections they're facing.
Love that I never have to worry about prioritizing tasks, that's done for me!
Love having a comprehensive "Layout" of tiles that are critical to my ability to be relevant with our targets.
Love that I can gain insights into my team's day to day activity; it's easy to dig in to learn more with my AEs about what "Dead Ends" or common objections they're facing.
What do you dislike about the product?
Reporting could be a bit more comprehensive, and easier to export out of Outreach.
Would love to not have to manually update data in Outreach once it changes outside of Outreach.
Would love to not have to manually update data in Outreach once it changes outside of Outreach.
What problems is the product solving and how is that benefiting you?
We're solving efficiency problems every day in our organization.
More comprehensive insights on activities, less time wasted typing "the same email" over and over again, and especially task management in a streamlined way.
More comprehensive insights on activities, less time wasted typing "the same email" over and over again, and especially task management in a streamlined way.
Necessity for any sales team!
What do you like best about the product?
Our Account Executives and BDR Team started using Outreach earlier this year and we have already seen a return on investment. My favorite feature is being able to easily create sequences for different prospect types and tracking metrics on them. Outreach also provides a schedule/calendar features which makes it easy for our BDRs to schedule meetings on behalf of our AEs.
What do you dislike about the product?
I'd love greater ability to segregate sequences and templates to specific groups. Outreach is constantly releasing new features and I believe this is on their roadmap already.
What problems is the product solving and how is that benefiting you?
Outreach allows us to scale best practices across multiple teams at our company. We can see metrics on which emails do best for open/reply. Outreach is also great for tracking activity into Salesforce.
Save time and maximize efficiency with Outreach
What do you like best about the product?
Being able to mass email my customers with product updates, send emails on behalf of my colleagues, and embed gifs into my emails
What do you dislike about the product?
It can be tricky to wire up the Salesforce integration
What problems is the product solving and how is that benefiting you?
Our sales team uses Outreach to prospect and easily add contacts to Salesforce, and the Customer Success uses it to automate workflows that took a lot of our time including automating outreach sequences & sending product updates to our users
Great Software to Streamline Sales Process
What do you like best about the product?
I love how Outreach has the sales process baked into their solution. Our SDR team never needs to leave Outreach. They can log calls, create notes, and email leads straight from Outreach. It has a great email deliverability, has an extremely friendly User Interface, and is a critical portion of our sales stack. Anytime there is an issue, the support staff does a top-notch job helping us out.
What do you dislike about the product?
I am not a fan of the new Outreach everywhere sidebar. I felt the older UI was easier to navigate and was more homogenous with the rest of the software.
What problems is the product solving and how is that benefiting you?
Outreach allows our sales team to scale their efforts with a combinate of automated and manual tasks for the team to accomplish. They do not need to think about targeting, they simply log-in and see what is due in their tasks section.
Recommendations to others considering the product:
Use your customer rep to leverage innovative ways of using the product. There is a lot of application.
showing 2,851 - 2,860