Outreach Sales Execution Platform
OutreachExternal reviews
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Its awesome
What do you like best about the product?
being able to automate my workflow. It has been a game changer for me
What do you dislike about the product?
getting lost in the data sometimes. Too many things on the screen
What problems is the product solving and how is that benefiting you?
being able to turn out alot of activity in a short amount of time
Recommendations to others considering the product:
none. Onboarding is amazing and this will change your business!
Outreach for outbound sales role
What do you like best about the product?
I like the integration with Gmail & it's interface.
What do you dislike about the product?
Integration doesn't always work , settings can be cumbersome to navigate
What problems is the product solving and how is that benefiting you?
Reaching out to prospective clients -- realized that I'm able to reach out to a lot of clients via outreach
Recommendations to others considering the product:
gets better with time!
Good Functionality, Some limitations, bugs
What do you like best about the product?
At its core outreach provides good functionality for our reps. It is fairly intuitive and easy to set up.
What do you dislike about the product?
Outreach support is less than ideal. It often takes more than a day to hear back and responses are often generic, do not address the problem. Outreach Voice (their outbound dialer) is very buggy and has caused major problems for my company. Also some limits to functionality on email signatures and using outreach with Outlook desktop client (can take over 10 seconds to send an email).
What problems is the product solving and how is that benefiting you?
Cadence of contact management has been helpful. Automated local dial is also good when the dialer is working.
Sales Enabled
What do you like best about the product?
I love the Outreach Chrome extension. It makes prospecting so much easier and I don't have to flip back and forth between Salesforce it update contact information.
What do you dislike about the product?
Sometimes Outreach can be buggy or down at times. But this is to be expected with new software and is worth the small, temporary issues for how much it helps me in my sales development role.
What problems is the product solving and how is that benefiting you?
I also really love how Outreach brings together all the information and insights I need for a call. These insights help warm up my cold calls.
Great, but doesn't always work
What do you like best about the product?
It is great for marketing automation and sequencing.
What do you dislike about the product?
The reliability of Outreach needs improvement. It crashes somewhat often, but this is understandable. We are far better off with than without Outreach.
What problems is the product solving and how is that benefiting you?
Automation, time management, the ability to target accounts
Recommendations to others considering the product:
GO FOR IT
Outreach helps to shave hours off my week
What do you like best about the product?
The sequence feature helps to automate my email campaigns and follow up. I also love the calendar features that eliminates the back-and-forth of scheduling.
What do you dislike about the product?
I wish I knew how to build out the variables for the templates and sequences better- probably just a training gap on my part where I need to spend more time learning.
What problems is the product solving and how is that benefiting you?
Problems solving: the ability to scale email campaigns my customer base
Benefits realized: Time savings and efficiencies
Benefits realized: Time savings and efficiencies
Recommendations to others considering the product:
Adopt early and pay attention during training
Great Product for Sales People
What do you like best about the product?
It has an awesome, easy to use platform. I really enjoy it's ease of use and ability to create sequences that automate some automatable tasks. Also the email engagement tracking is awesome and you can set specific settings to help you reach out to those people who are most engaged with your emails and responses. Overall the Ease of use is my favorite.
What do you dislike about the product?
It doesn't have a great integration with Salesforce. I wish if I took notes in Outreach it would automatically populate into salesforce. Also it has issues sometimes with the calls, there have been problems at least a couple times a montha and it typically takes 2 hours to resolve. So that can be annoying. Also they recently switched up the home page and it is not very customizable. The graphs they used to have were a lot better.
What problems is the product solving and how is that benefiting you?
It helps our DSR team be WAY more effective. We were trying to better perform as a team and Outreach enables us to work in a way more efficient manner.
Recommendations to others considering the product:
I am not sure how good this is in relation to other companies, but I would definitely consider using this platform if are looking for a way to be a better salesman. It allows you to work way more efficiently, you know whether your prospects are viewing your emails and you can easily understand the engagement. It is a super great platform that is really easy to use.
Outreach has been a game changer
What do you like best about the product?
I love being able to automate my entire sales process start to finish.
What do you dislike about the product?
The only thing I really dislike is not being about to automate account creation from a CSV.
What problems is the product solving and how is that benefiting you?
We have been able to gain a ton of traction booking demos and turning that into deals in a lot shorter of a tune frame than before.
Outreach Everywhere
What do you like best about the product?
Outreach gives insight to interaction with prospective customers and stands alone as a valuable sales tool.
What do you dislike about the product?
The service can be clunky and doesn't update with Salesforce immediately. New updates can change admin rights and gum up our process.
What problems is the product solving and how is that benefiting you?
Reaching out to someone within 5 minutes of an open email increases chances of connection and booking a meeting
Outreach makes my job a breeze
What do you like best about the product?
The customizability of email campaigns makes my job so much easier.
What do you dislike about the product?
Google often tags Outreach emails as spam.
What problems is the product solving and how is that benefiting you?
Now I can reach out to all of my prospects on a consistent basis without spending the time to write and send emails every day. Automation is the key to success and Outreach has helped me rocket my career as a salesperson to new heights.
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