Outreach Sales Execution Platform
OutreachExternal reviews
3,493 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Increasing Your Strategic Account Based Productivity
What do you like best about the product?
Outreach allows you to "Set it and Forget it!". . . except you don't forget it. You will have a more productive day by just adding your best contacts to sequences that automatically remind you to do your job....every day!
What do you dislike about the product?
Every so often you will get a glitch where a sequence will pause because of "throttling" (sending too many emails to one specific company). The glitch is when it pauses when you are not at the threshold, or it will not unpause even the next day.
What problems is the product solving and how is that benefiting you?
Our team has become more productive, but also more focused on the right people in the right accounts. You have your call list every day and you have the emails that you need to send every day all at a glance.
Recommendations to others considering the product:
Make sure you implement correctly, take the time to do it right. Once it is set up your users will build their habits upon the guidelines that you have outlined.
Powerful tool. Great for automating email outreach.
What do you like best about the product?
ease of sending pre built sequences to incoming leads. or batch uploads to larger groups of contacts that I'm trying to reach out to. I have many different sequences built out for every different lead type. I have certain sequences for trials. and other sequences built out for webinar leads or trade shows. And being able to quickly and easily use one of my pre built sequences to do outreach to the appropriate lead type is extremely beneficial for me as I can quickly put them on a sequence that is relevant to them, and frees up my time to then do other things, while they receive the messaging they should.
What do you dislike about the product?
bounce limit only being 5% of 125 emails or more is insanely low. Thats only 6 emails! I could invite a large group of prospects to meet up or something and just like that Outreach will lock me out of sending emails for 24 hours!?! that's crazy. Even if all 6 bounces are different email domains.
What problems is the product solving and how is that benefiting you?
SLA's around reaching out to incoming leads. Making sure I put a touch point on every incoming lead. Helping automate my outreach to free up time for me to do other things.
Recommendations to others considering the product:
Yes I definitely recommend Outreach to others. It's the best sales outreach automation tool I've ever used peronally.
Love Outreach!
What do you like best about the product?
Outreach has made it so easy for me to track email and call tasks, and its seamless integration with Salesforce has made bulk importing a very fast and efficient process.
What do you dislike about the product?
Sometimes my Outreach to Gmail extension doesn't work properly, and I have to re-install the extension to get it to work.
What problems is the product solving and how is that benefiting you?
Solving the business problem of how to strategically reach out to the most leads, not letting things fall through the cracks, and not allowing folks to be put into the same sequence twice.
Pretty useful, a bit difficult to find yourself
What do you like best about the product?
The email templates that are integrated with Gmail. They save a lot of time and being in a big company and sharing those within teams is super helpful - so we all have an unified communication and also feed from other styles.
What do you dislike about the product?
The sequences can take some time to get used to . -how to best set them up.
What problems is the product solving and how is that benefiting you?
Efficiency - repetitive work can be substantially cut down by using it.
Business Development
What do you like best about the product?
The ease of use and the automation for a sales process. Ultimately just makes my life much easier!
What do you dislike about the product?
the integration of accounts and prospects - wish there was a better way to manage reaching out to just an account say to find the right prospect. This relates to the task workflow for accounts, wish there was a way to log a call directly under and account and be able to view it later on.
What problems is the product solving and how is that benefiting you?
the appropriate contact at an organization for the sales process, in which through a campaign I can see who is interested in an email and what contents. staying in touch and on their radar even if I'm not thinking of doing so.
Recommendations to others considering the product:
Make sure all team members stay up to date and are educated on new functionalities of the tool
Best CRM Ive used in 25 years
What do you like best about the product?
It makes it impossible to miss an opportunity and so many automated features allow for super efficiency
What do you dislike about the product?
I don't have TEXT option yet jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj
What problems is the product solving and how is that benefiting you?
Lead Staging is now solved so managing leads according to their stage makes a nice flow to my
Outreach works. I really can't recall a time when it isn't working when I need it.
What do you like best about the product?
I like the sidebar (whatever you call it) I like how quick it updates and keeps up with all the different tabs I click on in SFDC
I use the tagging system to help organize my tasks into smart views and it really helps me know when to call into certain regions throughout the day.
I use the tagging system to help organize my tasks into smart views and it really helps me know when to call into certain regions throughout the day.
What do you dislike about the product?
I would like to be able to have more sorting capabilities. When I am in my smart views I would like to be able to sort by priority those in my views that have viewed my emails. I know from the home page I can set that as a priority but it doesn't help me when I'm trying to call into EMEA contacts only before their workday ends.
Also, I have always been curious as to why you have invested in developing an app. I know part of the main idea of your function is to integrate with things like SFDC, but I have found times when I just need to make a couple calls or even just snooze or push some tasks and I'm not at my computer.
Also, I have always been curious as to why you have invested in developing an app. I know part of the main idea of your function is to integrate with things like SFDC, but I have found times when I just need to make a couple calls or even just snooze or push some tasks and I'm not at my computer.
What problems is the product solving and how is that benefiting you?
Helps our ADM team organize and sequence our massive amounts of leads (MQC's) that come in on a daily basis
Benefits are staying up to date on contacting those leads and organizing my day
Benefits are staying up to date on contacting those leads and organizing my day
Great Product! Keep improving!
What do you like best about the product?
The user interface is extremely easy to use and creates efficiency. I think that Outreach has the end user in mind.
What do you dislike about the product?
I wish that updates would come more frequently and be announced. There are a few bugs that could be fixed like scheduling emails to be sent out. This feature has failed a few times and I have found the emails in my Draft box.
What problems is the product solving and how is that benefiting you?
We are solving the overall easy with sending emails and having the ability to track the emails. The ability to send a mass amount of emails with ease has been life saver for me.
Recommendations to others considering the product:
Understand your needs to determine if you will use all of the features provided by Outreach.
Automates Work and Increases Conversion
What do you like best about the product?
I like the fact that I can schedule my activity through sequences and make calls at a click of a button.
What do you dislike about the product?
The bugs can be annoying at times, Calling certain countries can also be challenging but its good to see that outreach solves these problems quite speedily.
What problems is the product solving and how is that benefiting you?
Increased amount of opportunities for the business
Recommendations to others considering the product:
Will save you time but will give you trouble calling Italy, the positives outweigh the negatives but a great scale.
Very useful took for prospecting
What do you like best about the product?
Its great that you can put contacts into a sequence which generates tasks for you to complete and enables you to organise your day as well as making sure that your pipeline doesn't get forgotten. You can also see who has read your emails and how many which gives a rating of how interested a company is the ideas or products you are putting forward and you can then make it a priority to speak with them. Following this it also generates a high priority task when interest reaches a certain level (4 reads etc).
What do you dislike about the product?
It is time consuming to set up and it would be good to have something that can test the email address before you send so that you don't receive as many bounced emails.
What problems is the product solving and how is that benefiting you?
We can contact a larger number of people in a small amount of time and set up pipeline to nurture itself in the background.
showing 2,511 - 2,520