Outreach Sales Execution Platform
OutreachExternal reviews
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Outreach Review
What do you like best about the product?
I like the way it creates efficiencies for Sales Orgs to perform effectively
What do you dislike about the product?
There are several hiccups in regards to e-mail syncing and task logging
What problems is the product solving and how is that benefiting you?
More, expanded outreach to sales leads and almost all marketing generated activities can be touched.
The only way to run your sales org
What do you like best about the product?
I love that Outreach provides alot of insight to my sales team and their activity. I can easily take things off their plate so they can focus on their day to day! Many of my sales reps live and die by the meetings tool.
What do you dislike about the product?
Some nuances that we have. Would love the product team to take a little faster action on resolution when my sales team finds loop holes or bugs.
What problems is the product solving and how is that benefiting you?
We're able to understand the sales activities, eliminate administrative work on the sales reps, and bring to light key areas of improvement. I love that it's intuitive and easy to follow from a managerial perspective.
Outreach review
What do you like best about the product?
Mitigating data entry into Salesforce which boosts activity metrics for inside sales
What do you dislike about the product?
It plugs in to SalesForce, but doesn't allow you to view activity history while you are prospecting
What problems is the product solving and how is that benefiting you?
Working faster for the sales development representatives
Best way to build sales funnel
What do you like best about the product?
Automation, customization, account management team
What do you dislike about the product?
A few features are missing that would make it a little easier to use. I have disclosed them to my account manager.
What problems is the product solving and how is that benefiting you?
Volume of touches.
Outreach is great for tracking your communications
What do you like best about the product?
The sequence system which allows scheduled tasks to track your
What do you dislike about the product?
More focus on new features than bugs and working out old features
What problems is the product solving and how is that benefiting you?
We don't call the same people multiple times a day
Clean UI, easy to use, and functional
What do you like best about the product?
Logs emails quickly, dependable, and easy to set up for users
What do you dislike about the product?
Billing is a bit confusing and I wish we could self-serve more.
What problems is the product solving and how is that benefiting you?
Email automation, email logging
The best sales automation tool!
What do you like best about the product?
Easy to use UX, attractive UI, powerful integration with salesforce. Great calling quality. Great consolidated sales tool.
What do you dislike about the product?
API limits! Naming of options: activate, resume (etc.) can be confusing. Errors dont really tell you what is going on. You should be able to click on it and it can tell you common issues. I had issues with not being able to sequence and I found out it was a throttle issue but the error was unable to tell me that.
What problems is the product solving and how is that benefiting you?
Sending of sales emails and sales phone calls, management of sales contacts
My Personal Assistant
What do you like best about the product?
I love using Outreach because it feels like my very own personal assistant! It automatically emails my leads when I want, either in a new message or a "Reply" message. There are so many customizable features to this platform. You can also make calls to leads directly from the platform, and specify a local number to appear on their caller ID. You can record calls to share with teammates. They really thought of all users' needs.
What do you dislike about the product?
Honestly, nothing really. I love this product!
What problems is the product solving and how is that benefiting you?
Outreach keeps our email marketing organized. It's easy to use and understand.
Recommendations to others considering the product:
You won't regret it!
Makes sales emails easier than ever before!
What do you like best about the product?
Snippets, templates, and send later! The send later feature is amazing as I like to work on the weekend, but then I can schedule it to send out on Monday morning and so it helps with the pre-prep work in order to get and maintain a full pipeline.
What do you dislike about the product?
There are no issues that I have seen at this time.
What problems is the product solving and how is that benefiting you?
Saving time with business emails and automating follow-ups.
Grow your funnel, seal the leaks!
What do you like best about the product?
Systematize your funnel at scale, while maximizing your time for selling and having conversations. The sequences and activity tracking set my daily tasks and the meeting tools are baked right in.
What do you dislike about the product?
It is pricey but a few deals pay it off and you are off to the races. Wish there was a more robust database query feature as I have a few thousand prospects and I want to easily segment them a little further.
What problems is the product solving and how is that benefiting you?
Increasing awareness and activity in my department. I can easily reach my target audience at scale and focus on the ones most engaged in the process
Recommendations to others considering the product:
You need enterprise Salesforce if you want true data sync
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