Outreach Sales Execution Platform
OutreachExternal reviews
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Excellent automated sales tool to reach prospects
What do you like best about the product?
Scheduling - Ease of scheduling emails
Sequencing- Ease of having back to back emails sent on their platform
Dashboard - Bird's eye view of team's activity
Transparency - Different teams have a clear vision on activities on accounts, leads & activity .
Email tracking - Open rates and more or less accurate
Sequencing- Ease of having back to back emails sent on their platform
Dashboard - Bird's eye view of team's activity
Transparency - Different teams have a clear vision on activities on accounts, leads & activity .
Email tracking - Open rates and more or less accurate
What do you dislike about the product?
Bug - A few bugs which come by and log a user out of the platform, that also happens occasionally. A drop of voice quality has been noticed but that could be our network.
What problems is the product solving and how is that benefiting you?
Sent emails, maintain transparency around teams and track team's activity - Leads, emails sent, calls .
Recommendations to others considering the product:
Please go ahead with the tool if your team is trying to solve Scheduling,
Sequencing, Dashboard ,Transparency 0r Email tracking . It's an out of box solution which works very well without much help from their support teams.
Sequencing, Dashboard ,Transparency 0r Email tracking . It's an out of box solution which works very well without much help from their support teams.
An Invaluable Prospecting Tool
What do you like best about the product?
Email automation and the ability to organize and execute a variety of prospect-related tasks.
What do you dislike about the product?
Occasional technical glitches are always frustrating, but I'm nit-picking as it's the best tool I've used for enablement thus far.
What problems is the product solving and how is that benefiting you?
With Outreach, I'm able to empower my reps to work quickly and efficiently. It also gives me unprecedented control over the messaging we deliver to our prospects, and dramatically increases rep efficiency.
Recommendations to others considering the product:
I looked at at least 5 different solutions. At the end of the day, Outreach was the solution that met the most of my needs. The team at Outreach is always very helpful, they take product suggestions and even occasionally implement them. Unlike our previous solution, Outreach simply works - we've had almost no downtime in the past year. The email automation feature is a two-edged sword, but in a world where sometimes it's about volume instead of personalization, we made the decision to go with the tool that preferred the volume approach, but still lets us use a manual approach when we deem it necessary. The only issues I have with Outreach are that it doesn't have quite the integration with Salesforce that ISDC has, and I'm not crazy about the reporting features as it can sometimes lack some of the granularity that other tools have.
Allows you to give opportunities the attention they deserve!
What do you like best about the product?
I am extremely happy with the wide array of automation tools.
What do you dislike about the product?
Having so many tools to help you can make learning how to use the platform a little challenging. Once you have the hang of it, get ready to convert some opportunities.
What problems is the product solving and how is that benefiting you?
We are now able to schedule things quickly with our sales executives all without leaving the platform.
Amazing software that gets better and better
What do you like best about the product?
I love the attention to detail when it comes to universal task flow. This allows me to prospect and go about my day in an efficient way.
What do you dislike about the product?
I wish it had more features around pipeline management. This way I can spend all my time in one place. It is getting there though.
What problems is the product solving and how is that benefiting you?
More efficiency and effectiveness when it comes to prospecting.
A quite good tool with an incredible team behind it
What do you like best about the product?
The customer support is what takes outreach to the next level for me. I like live chat support and it never takes more than a minute to get someone who can do a deep dive on my issue (no waiting 5 minutes between replies either)
What do you dislike about the product?
I wish there was support for some of the more commonly used features in salesforce, like campaigns. There are a lot of added steps from my end due to the lack of campaign support
What problems is the product solving and how is that benefiting you?
Outreach allows our reps to stay in one system when doing their calls. With the 2-way sync they can even make edits in outreach and have them pushed back, its quite slick
Best Sales Engagement Platform.
What do you like best about the product?
There are so many things I love about Outreach. I'm definitely an Outreach "evangelist!" If I had to choose what Outreach does best for its customers, it would be that it gives sales reps back hours in their day that they would otherwise be spending doing the busywork of prospecting and communicating. The product is releasing a few new features each month and in my opinion, has distinguished itself as the #1 sales engagement platform in the marketplace.
What do you dislike about the product?
There is very little to dislike. If anything, the time it takes to set-up templates and sequences as an Admin takes more time than I'd like. It might be nice if Outreach releases suggested templates to speed up that process.
What problems is the product solving and how is that benefiting you?
We're getting hours back in our day that we can spend connecting with prospects and our customers, instead of doing the busy work of sales.
Excellent system, requires maintenance
What do you like best about the product?
Outreach is the most powerful tool on the market. Highly configurable, great reporting, and is robust.
What do you dislike about the product?
Managing integration with Salesforce requires work, hard to prevent sensitive information from entering system.
What problems is the product solving and how is that benefiting you?
Sales automation.
Recommendations to others considering the product:
Make sure you do not underestimate time to implement
Great Product that optimizes efficiencies on our BDR/SDR team
What do you like best about the product?
ability to aggregate leads in order of value using Smart Views
What do you dislike about the product?
not a lot, one place where I would like more functionality is ability to report in Salesforce
What problems is the product solving and how is that benefiting you?
getting to all users and touching as many prospects as we can, while bubbling up most important people to the top
This is a great email automation tool with plenty of customization options
What do you like best about the product?
I liked how I am able to control the steps on our outbound sequences. I also like how I can customize sequences according to job titles and industries.
What do you dislike about the product?
When cc'ing a colleague on my outbound sequences Outreach cannot tell that my coworker responded vs. the prospect and Outreach will automatically pull that prospect from my sequences without notifying me.
What problems is the product solving and how is that benefiting you?
Outreach helps us organize and execute outbound processes at scale and in a timely matter. Without this tool our daily and weekly metrics would be very challenging to meet & exceed.
Outreach Review
What do you like best about the product?
The templates and snippets are very helpful for quickly crafting an email and/or sending the same email to many different people. The whole platform is very easy to use.
What do you dislike about the product?
I wish there were more robust activity reporting.
What problems is the product solving and how is that benefiting you?
Communicating to a large number of people quickly and tracking open rates. We have been able to streamline our communications across our company.
Recommendations to others considering the product:
It is a great tool with great enablement content!
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