Outreach Sales Execution Platform
OutreachExternal reviews
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Easy workflow to make the most of your time
What do you like best about the product?
Easy to see your day from a high level view and easy to build new sequences
What do you dislike about the product?
Can be a bit of data overload and make sure you know which is important based on the next step in your sequence
What problems is the product solving and how is that benefiting you?
Help keep our SDRs organized and to be able to scale a sales team quicker
Outreach Review
What do you like best about the product?
Standardizing and sharing best practices among the team. Ability to coordinate campaign with marketing and deliver directly from a rep.
What do you dislike about the product?
There have been some recent performance issues. Working with Outreach to identify.
The add to sequence box could use some enhancement. Ability to use tags or intelligently recommend sequences to the team
The add to sequence box could use some enhancement. Ability to use tags or intelligently recommend sequences to the team
What problems is the product solving and how is that benefiting you?
Standardizing process and messaging across a large SDR team.
Maximizing our reps time and productivity.
Maximizing our reps time and productivity.
Platform with scale in mind
What do you like best about the product?
Platform empowers sales {closers, SDRs, growth) to have visibility into the content and messaging they need to be successful. As a Sales Manager/admin for Outreach, I can control what my sales team is distributing and prioritize leads.
What do you dislike about the product?
I do not have a bad thing to say about Outreach.
What problems is the product solving and how is that benefiting you?
Saving time on building collateral {messaging, whitepapers, etc}
Visibility into sales prospects and their engagement
Visibility into sales prospects and their engagement
Current customer for less than 1 year
What do you like best about the product?
We have enjoyed the ability to scale our communication with our current and new clients in an efficient way. We've also been able to better hone our literal outreach, growing engagement.
What do you dislike about the product?
I get lost and confused easily in the platform. I've reached out for guidance only to be referred to my in house admin (who is also still learning)
What problems is the product solving and how is that benefiting you?
Scaling our communication with new and existing customers - pushing out collateral on a regular cadence
Focus on what matters
What do you like best about the product?
TIme-saving automation, tracking, analytics, and community!
What do you dislike about the product?
The interface can be glitch and salesforce integration is not as clean as other vendors.
What problems is the product solving and how is that benefiting you?
How to scale prospecting in a targeted manner.
Truly customer focused
What do you like best about the product?
The product is phenomenal and is always one step ahead. The product team is awesome to work with and really takes the customer experience seriously to drive product improvements.
What do you dislike about the product?
There is nothing that I don't like about the product or the service they provide.
What problems is the product solving and how is that benefiting you?
We can much better prioritize prospects with high-touch, low-touch and automated sequences to focus the most attention on the highest qualified leads.
Will earn my repeat business
What do you like best about the product?
Product Innovation is really what puts Outreach ahead of its competitors. I've implemented at one company and will implement for any other sales company I go to, including the one I just went to.
What do you dislike about the product?
Lots of capabilities - Their professional services delivery will be key to keeping customers happy
What problems is the product solving and how is that benefiting you?
Activity, Meetings Booked, Results from SDR Teams
powerful platform
What do you like best about the product?
The automation and flexibility to customize.
What do you dislike about the product?
too early to tell; lots of configuration
What problems is the product solving and how is that benefiting you?
SDR productivity and effectiveness
Automation for speed & predictability
What do you like best about the product?
Outreach allows our newest reps to our most veteran, as well as Marketing, to automate the tasks that are either low value, or simply rely on speed for optimization. With the greatest value to our clients
What do you dislike about the product?
Nothing at the moment but we are looking to role out new features soon
What problems is the product solving and how is that benefiting you?
Scale, in so any ways. We can create and execute on the latest Account Base strategies with simple tweaks to the Sequences in Outreach.
Intuitive Sales Automation
What do you like best about the product?
Outreach is a very easy to use platform for both end users and admins. It integrates very well with Salesforce which makes reporting easy within both platforms. The support documentation is very easy to follow and regularly updated.
What do you dislike about the product?
The more complex Salesforce integration settings are a little difficult to configure without the help of a dedicated CSM or their support team.
What problems is the product solving and how is that benefiting you?
Sales automation has been streamlined for our SDRs, and task management is easy because of the simple layout of the home page and reporting tabs.
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