Outreach Sales Execution Platform
OutreachExternal reviews
3,494 reviews
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Sales process made easy for AEs and SDRs
What do you like best about the product?
Super easy to work out of. You can see what's working and what's not working very quickly and make adjustments based on the data provided.
What do you dislike about the product?
The interface takes a tiny bit of getting used to, but I think it's pretty darn optimized and flows very well already.
What problems is the product solving and how is that benefiting you?
Providing an easy process for SDRs and AEs to follow. Also helps everyone stay organized and on top of everything. Nothing slips through the cracks.
Product Enablement Strategist
What do you like best about the product?
I love the automation that outreach provides when doing outreach to potential clients and current clients
What do you dislike about the product?
That you cannot embed videos directly in their emails, only links.
What problems is the product solving and how is that benefiting you?
Marketing and Sales Development automation. Outreach handles all our prospect outreach through calls, emails, linkedin messaging, and sequences. We have a quicker response time to prospects using outreach and are able to reach out to more potential clients with outreach than without it.
Recommendations to others considering the product:
Take your time to set up great templates and snippets it helps with creating your sequences in the future.
Good product but essential chrome extension stopped working months ago
What do you like best about the product?
Account and prospect views. I like how each person can customize the view
What do you dislike about the product?
I see the chrome extension as table stakes and unfortunately, slow updates and no real fix keep me from recommending it. Now we have to evaluate migration and that's never fun.
What problems is the product solving and how is that benefiting you?
Email cadences are easy to build but it would be helpful to have more granular reporting.
Recommendations to others considering the product:
Avoid. If you have any issues support will not be helpful. The poor level of support is shocking.
You're team needs this platform
What do you like best about the product?
Consistency and persistence are the 2 driving foundations in sales. Outreach allows my team to focus only on important things: what prospects engage with your emails, who to talk next when to follow up. It's an essential tool for any sales team.
Customer support is fast and super reliable.
Customer support is fast and super reliable.
What do you dislike about the product?
I look forward to the moment when Outreach will develop their Voice and Calendar functionality to the point when we can start using it.
What problems is the product solving and how is that benefiting you?
Consistent approach to every lead
ABM targeting
Fast response to inbound leads
Alignment in messaging
ABM targeting
Fast response to inbound leads
Alignment in messaging
Recommendations to others considering the product:
Outreach is a great example of strong company vision - their product and all the messaging from their employees is aimed at helping sales professionals be better at what they are doing in their day to day.
great tool
What do you like best about the product?
The robustness of OR is perhaps one of its best attributes, that coupled with the amount of updates we get released.
What do you dislike about the product?
Wish it was a lot easier to truly understand, thus taking advantage of all its features, a company needs to hire specifically for Subject Matter Experts.
What problems is the product solving and how is that benefiting you?
automating our new prospect outreach efforts to fill the top of the funnel
Newly implemented and sill finding the potential
What do you like best about the product?
The customer support, actionable analytics, and granularity of customization on templates.
What do you dislike about the product?
Nothing, it is great so far and we have yet to run into any unsolvable issues.
What problems is the product solving and how is that benefiting you?
Personalization at scale and the ability to send more humanized emails.
Game changer
What do you like best about the product?
Outreach has been a game changer for our SDR team - it keeps them organized and timely with their follow up.
What do you dislike about the product?
nothing yet - we just implemented this system
What problems is the product solving and how is that benefiting you?
organization on our SDR team
Outreach has helped us consolidate 5 different systems!
What do you like best about the product?
I like how it really bridges the gaps between SDRs and Account Executives. Accessing our AE's calendars has never been so easy!
What do you dislike about the product?
The dialer can be a little shakey. Sometimes it rings, sometimes it doesnt.
What problems is the product solving and how is that benefiting you?
We have been able to consolidate about 5 systems!
Outreach Review - AV
What do you like best about the product?
I like that you can automate email sequences
What do you dislike about the product?
I wish there was more reporting features
What problems is the product solving and how is that benefiting you?
Reaching more prospects
Great product that allows us to get the right number of touches on the best prospects
What do you like best about the product?
Work flow organization and process to keep our SDR's on track.
What do you dislike about the product?
Analytics can be hard to track and knowing how many active prospects to keep live at any given time.
What problems is the product solving and how is that benefiting you?
SDR time management and keeping our team on pace with following up with the right prospects at the right times.
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