Outreach Sales Execution Platform
OutreachExternal reviews
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Outreach is the way of SDR futures.
What do you like best about the product?
I like how easy it is to pull data from zoominfo and within seconds using it how you want.
What do you dislike about the product?
How you eventually have to refresh the page when it starts lagging on the pages.
What problems is the product solving and how is that benefiting you?
Sales process when it comes to sequences and snippets so you can have data/content saved without having to copy and paste every time
Recommendations to others considering the product:
Don’t hesitate. Outreach has been a great selling tool and easy to use without any tutorials.
The Best Complement to Your Sales Process
What do you like best about the product?
Outreach has completely changed the way we prospect and track our sales activities. The platform has become a critical part of our day-to-day. The tasks have really helped to hold our team accountable, ensuring we stay on top of cold outbound as well as follow up for deals moving further down the pipeline.
What do you dislike about the product?
The implementation was a bit clunky at first. As a start-up, it was a bit daunting to implement it. We literally had to build everything from scratch - templates, sequences, snippets, field mapping, etc. It was very overwhelming!
We still want to see some improvements in the information integration between Salesforce and Outreach (mapping of fields) as well as the reporting. We often suggest enhancements.
We still want to see some improvements in the information integration between Salesforce and Outreach (mapping of fields) as well as the reporting. We often suggest enhancements.
What problems is the product solving and how is that benefiting you?
We are automating tasks and holding the team more accountable for their activities. There is consistency in the type of communications being sent by the inbound/outbound teams. Additionally, we are realizing our conversion rates have dramatically increased throughout the company.
Outreach is a needed tool in Sales development
What do you like best about the product?
The ease of use and ability to do everything you need to do in one place
What do you dislike about the product?
The functionality to go back a screen needs to be improved on
What problems is the product solving and how is that benefiting you?
saving time and staying organized with the ability to set up tasks to call / email your prospects
Recommendations to others considering the product:
buy it!!!!!!!!!!
Great for sales people
What do you like best about the product?
make it easy to remember your sequence for prospects.
What do you dislike about the product?
its difficult to skip certain sequences for prospects.
What problems is the product solving and how is that benefiting you?
A cadence for making sales calls.
Recommendations to others considering the product:
great product for sales people.
Does the job, but could be better.
What do you like best about the product?
Outreach automates a lot of stuff, sending automated emails, and can put prospects in automated email sequences which is helpful for spreading content to the masses. You can chat with customer support very easily which is convenient. Customizable layouts, which is cool.
What do you dislike about the product?
Mostly everything. SO MANY BUGS! Email tracking is very glitchy, calls get dropped often and sound choppy (my org did tests on our wifi and our wifi was working perfect). Nothing is straightforward and is overall very clunky to use. I have to click so many things to see information I need before calls. Simpler is better and outreach is NOT simple.
What problems is the product solving and how is that benefiting you?
It is easier for me to send mass emails with Outreach. I only use it because I have to. I prefer Salesvue because it is less clunky and simple to use.
Recommendations to others considering the product:
Salesvue is easier to use in my opinion. If you want mass emails to be sent from your Business Development team, Outreach is great to consider.
Great tool to automate personalization
What do you like best about the product?
Outreach is user-friendly and is my best friend when it comes to prospecting and generating pipeline. I think of it like my own personal assistant. With Outreach, you can create sequences, manage your activities and calendar - you can scale your efforts and reach without losing personalization.
What do you dislike about the product?
Sometimes it disconnects from my email and I have to reload it but other than that, I've been super happy with it.
What problems is the product solving and how is that benefiting you?
Scaling prospecting efforts - Outreach allows me to focus on value-adding actions that can't be automated.
Outreach has the potential to be the greatest CRM on the market
What do you like best about the product?
Integration capabilities/channels, customer support, & sleek design.
What do you dislike about the product?
Compared with other CRMs, can be a bit slow at times loading information and changing pages.
What problems is the product solving and how is that benefiting you?
KPI and sales development for our team has never been this efficient or easy. Can track almost any analytics of the lead generation/qualification process including and up to closing business.
Recommendations to others considering the product:
Look no further for a CRM
Reliable Service
What do you like best about the product?
Outreach has given us a hand on communicating without prospects and is a tool so robust that we don't even need to move to another screen to do out work.
What do you dislike about the product?
Sometimes it gets unliked from the outlook platform and we need to link manually once again
What problems is the product solving and how is that benefiting you?
Cold calling, data flows, inbound and outbound selling
Daily work
What do you like best about the product?
Outreach is basically telling me to do every day. You create sequences and there creates a task and follow-ups. I keeps me on track and always on top of my todos
What do you dislike about the product?
When your new to the tool you could start to many sequences and the task could become to much to handle. you will find yourself in a mess. I have no solution how to fix yet otherwise then manually snooze them
What problems is the product solving and how is that benefiting you?
It is making my days a bit more structured, also on a stressful day where you don't know where to start outreach already have it solved for you
Outreach is a solid marketing tool for any org
What do you like best about the product?
The integrations with Outlook and Salesforce
What do you dislike about the product?
Takes a bit to get used to the interface and set up the campaigns
What problems is the product solving and how is that benefiting you?
A way to track campaigns from Salesforce and have reminders to the sales and marketing teams.
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