Outreach Sales Execution Platform
OutreachExternal reviews
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Effortless Task Management at Its Best
What do you like best about the product?
Keeping track of all my tasks. Automation and sequencing capabilities
What do you dislike about the product?
UI can be overwhelming. Integration issues, especially with CRMs or mailboxes, are often cited: syncing errors, duplicated contacts, broken mappings.
What problems is the product solving and how is that benefiting you?
Task tracking, automating emails, seeing who opened emails, outreach to prospects, integrates well with salesforce and nooks
Bad dialer
What do you like best about the product?
nothing this is the worst dialer on the market do not buy
What do you dislike about the product?
everyhting, not user friendly doesnt even work.. we are massive company and were sold a lemon.. customer support is non existant
What problems is the product solving and how is that benefiting you?
creating more
Great for Scheduling and Templates
What do you like best about the product?
I like that I can create email templates + can act as a calendly when setting up meetings with prospects
What do you dislike about the product?
Most of the times that I try making a call, I get an application error which can make it frustrating when trying to call.
What problems is the product solving and how is that benefiting you?
It is helping me track and execute my tasks as an SDR
Ease of Prospect Sequencing with Personalization
What do you like best about the product?
It's easy to sequence prospects from a saved list, and I appreciate being able to personalize messages for each prospect before sending them out.
What do you dislike about the product?
There is a lack of in-depth analytics when it comes to email performance, including aspects like sending and deliverability.
What problems is the product solving and how is that benefiting you?
If i had to manually send out emails it would be a diffucult task also outreach has emailing steps (follow ups ) which helps for nurturing engagement
Streamlines Sales Workflow, But Needs More Automation
What do you like best about the product?
I really like how Outreach is an easy tool to navigate. I can see all my prospects and tasks in one place and make dials while simultaneously writing emails to other prospects. I also enjoy how my I can access Salesforce accts when I'm making a dial.
What do you dislike about the product?
I wish there were more capabilities for automation in Outreach like a traditional email marketing platform like Pardot or HubSpot. More automations to send different emails at different times depending on if they open my email or not.
What problems is the product solving and how is that benefiting you?
Outreach is allowing me to connect with prospects via email and via dialing. It's an all in one platform that has gotten me more connections and meetings. If I didn't have Outreach I would be doing all of this work manually.
Outreach: Efficient Sales Automation with Personalized Communication and Smart Lead Prioritization
What do you like best about the product?
Outreach is a great platform and helping in blend automation with personalized communication to drive sales more efficiently and effectively. It's AI feature helping in prioritizing leads based on their chances to conversion, that directly means sales team can focus on the highest value opportunities.
What do you dislike about the product?
As per my usage, it has provided the best result so nothing to dislike.
What problems is the product solving and how is that benefiting you?
Earlier, we were spending our lot of time in manual tasks like tracking responses, sending follow-up emails, scheduling calls. Outreach has helped us in automating these repetitive tasks and allowed us to give more focus on high value activities like closing the deals.
Great tool to manage outreach and follow-ups easily
What do you like best about the product?
What I like most about Outreach is how easy it makes it to organize and follow up with leads. You can build sequences, send personalized emails at scale, and see who opened or replied in real time. It keeps everything in one place, so you don’t have to guess what step comes next. It’s very helpful for staying consistent with outreach and improving response rates.
What do you dislike about the product?
Sometimes the platform takes a few seconds to load when switching between sequences or inboxes. Also, the reporting dashboard could be a bit more flexible. But overall, these are small issues compared to how much time it saves every day.
What problems is the product solving and how is that benefiting you?
Outreach helps me automate and organize my daily sales and marketing communication. Before using it, I had to send follow-ups manually and track replies in spreadsheets. Now I can create sequences, send personalized messages automatically, and see engagement metrics in one place. It saves a lot of time and keeps everything more consistent.
Effortless Setup and Comprehensive Features
What do you like best about the product?
I appreciate Outreach’s ease of use and the well-rounded feature set it offers. I love the ability to record all my calls with a bot that acts like a notetaker, providing me with helpful summaries. Setting it up was extremely easy and quick. These features help me to review my conversations with customers efficiently.
What do you dislike about the product?
Nothing to dislike. It is easy to use and exactly what our sales team needed.
What problems is the product solving and how is that benefiting you?
I use Outreach to record and review customer calls, providing accurate summaries and acting as a notetaker, which enhances my ability to assess conversations effectively.
outreach for sme
What do you like best about the product?
automation of repetitive tasks and easy to implement and integrate
What do you dislike about the product?
High cost for advanced tools and requires lot of understanding
What problems is the product solving and how is that benefiting you?
automation and advanced analytics is helping us a lot
A must-have platform for structured, scalable sales outreach
What do you like best about the product?
Outreach brings structure and consistency to my day. The sequencing tools, task management, and CRM integrations make it easy to stay on top of follow-ups and ensure no lead falls through the cracks. I love how customizable the sequences are and how cleanly it syncs with Salesforce — it helps me work faster and more strategically instead of bouncing between tools.
What do you dislike about the product?
The analytics and reporting dashboards could be more intuitive — it sometimes takes a few extra clicks to surface the exact data I need. There’s also a bit of a learning curve for new users given the depth of functionality.
What problems is the product solving and how is that benefiting you?
Outreach helps me manage a high-volume book of business while keeping outreach personalized. I can track engagement, automate repetitive tasks, and quickly understand what’s working in my communication strategy. It’s become central to my daily rhythm for managing both prospecting and customer touchpoints.
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