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Reviews from AWS customer

6 AWS reviews

External reviews

62 reviews
from and

External reviews are not included in the AWS star rating for the product.


    reviewer2584542

Centralized management has improved visibility while pricing and setup remain challenging

  • September 18, 2025
  • Review from a verified AWS customer

What is our primary use case?

The typical use case for Druva Data Security Cloud is for backup protection, which prevents ransomware and multiple security threats. The architecture is not complex.

What is most valuable?

The best features of this solution depend on specific customer use cases and scenarios.

The centralized management console in this solution and AI-driven analytics are good features.

The automated backup and recovery workflows are quite effective.

What needs improvement?

They could integrate an EDR tool during backup. By integrating with that tool, they could easily rectify cyberattacks, miscellaneous attacks, and ransomware. It can prevent ransomware when data is in transit, not just at rest.

They can improve their product quality for Salesforce as they don't have the capability to run that business without Technobind.

They should consider supporting additional workloads in their tenant. They need multiple tenants where they can provide protection. For example, if a customer is using ESG cloud, they should plan for backup support and other data centers such as Control-S and many more.

For how long have I used the solution?

I have two years of experience with Druva Data Security Cloud.

What do I think about the stability of the solution?

The stability is quite good, but they still have to work on many aspects.

What do I think about the scalability of the solution?

Druva Data Security Cloud is a scalable solution.

How are customer service and support?

Technical support for Druva is excellent with a rating of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have worked with Commvault, Veeam, and Veritas.

How was the initial setup?

The initial setup of Druva Data Security Cloud is complex.

What was our ROI?

The return on investment includes cost savings, time savings, and other measurable benefits.

What's my experience with pricing, setup cost, and licensing?

Prices for the solution are quite high.

What other advice do I have?

This review has a rating of 6 out of 10.

Which deployment model are you using for this solution?

Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Samuel Berhe

Efficient file restoration with rapid incremental backups and potential for better reporting

  • November 01, 2024
  • Review provided by PeerSpot

What is our primary use case?

We are currently using Druva to back up all the files on laptops. I work in the hospitality industry, specifically at Marriott. There are users who travel from place to place and carry laptops. For users who travel occasionally, we install Druva on their laptops so that all their files get backed up in the cloud. In some cases, laptops have been stolen from our employee cars. In those situations, we are able to restore all the files directly from their Druva repository in the cloud.

How has it helped my organization?

Druva enables us to back up laptops efficiently so that we can restore files if the laptops are stolen.

What is most valuable?

The most valuable feature of Druva is that it can detect changes in files or laptops and perform incremental backups. Furthermore, the backup process is quick and doesn't take much time.

What needs improvement?

I suggest improvements in the time it takes to restore data. Also, the reports we can generate have limited features. There is a limitation in the advanced reporting features, such as understanding how many files are in the backup, which users are actively using it, and how many files have been backed up properly.

For how long have I used the solution?

We have been using Druva since 2019, which is about five years.

What do I think about the stability of the solution?

Over the past five years, I haven't experienced any issues or problems with Druva. I have not received any complaints from users, indicating that it has been working smoothly.

What do I think about the scalability of the solution?

It is difficult to comment on scalability because we are only using the basic features. However, we have never faced any issue in that regard.

How are customer service and support?

The customer support from Druva is commendable. Their response is usually quick, and I have contacted them only a couple of times for accessing certain features. Each time the response was prompt.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before Druva, we used different solutions for backups. Currently, we also use Veeam for servers and Druva for laptops.

How was the initial setup?

The initial setup of Druva is basic and easy. Installation takes less than two or three minutes.

What about the implementation team?

The firewall system is managed by a third-party company for all our hotels.

What's my experience with pricing, setup cost, and licensing?

We pay Druva for the backup application on a monthly basis. Compared to other applications that we are paying for, Druva's pricing is fair. It is not cheap or expensive.

Which other solutions did I evaluate?

We have used Datto and Veeam for some of our backup needs.

What other advice do I have?

For personal backups of laptops and computers, I recommend Druva due to its ease of use. However, I cannot speak to its features for advanced applications.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    AWS Managed Service Provider

Great solution, great company

  • June 09, 2021
  • Review from a verified AWS customer

We recently switched over to Druva from another backup provider in favor of the native AWS capabilities, ease of use, and great account and customer support. The product has been tremendous in our ability to manage multiple environments for multiple customers!


    John Britto

Easy Backup Solution

  • June 09, 2021
  • Review from a verified AWS customer

We recently migrated backup to Druva cloud backup. its easy to configure and manage the backup. it fulfills all our requirement and saves the cost of purchasing new hardware. it eliminates complexity of managing global backup infrastructure.


    Cloud Gov

Druva from MarketPlace

  • June 04, 2021
  • Review from a verified AWS customer

In my role i was able to purchase the product for the various teams from the AWS Marketplace. Very simple process and bottom-line saves the company money and assists in our overall AWS commitment.


    Computer Software

Reliable, client is not too heavy

  • July 30, 2018
  • Review provided by G2

What do you like best about the product?
Client does not hammer the CPU to a point where the OS lags. Mobile client works pretty well.
What do you dislike about the product?
Restores are slow, though not inconsistent with other cloud based restores
What problems is the product solving and how is that benefiting you?
Laptop backup on scale, centralized management


    Pharmaceuticals

Amazing Product

  • May 01, 2018
  • Review provided by G2

What do you like best about the product?
This product was amazing. It was simple to use and implement backups on new users machines.
What do you dislike about the product?
I dislike that the company quit using the product. The product licensing is also quite expensive.
What problems is the product solving and how is that benefiting you?
Backing up users machines and implementing that backup when they received new machines.
Recommendations to others considering the product:
This is a great product. 100% recommended.


    Jason P.

Reliable Backup System

  • April 18, 2018
  • Review provided by G2

What do you like best about the product?
It's come in handy when I needed to recover my information after I was faced with a broken laptop (literally, in pieces).
What do you dislike about the product?
It's hard to find something to dislike -- it's been extremely reliable since my experience using it (almost 5 years).
What problems is the product solving and how is that benefiting you?
Druva inSync allows me to have peace of mind that my data is being stored safely and can be recovered easily.


    Wendy P.

Incredibly simple and cost effective

  • February 14, 2018
  • Review provided by G2

What do you like best about the product?
It's simple to set up and start backing up data to the cloud. We saw 15x deduplication rates which has saved us a significant amount over standard data protection offerings that require hardware or tape.
What do you dislike about the product?
I wish it allowed us to back up our local Oracle instance, but that's not supported today.
What problems is the product solving and how is that benefiting you?
We were seeing our data sizes growing and it felt like the hardware and tape guys were happy to just sell us more hardware and tape capacity. We heard about Druva from Gartner and liked the idea that we could store this all in the cloud at a lower cost than adding more hardware. We also liked that since it's an "as a service" offering we pay as we consume it, so we don't have the overhead and capex costs associated with hardware. We also have visibility to the deduplication and realize we were saving multiple copies and paying for more storage. With Druva Phoenix they dedupe it before moving to the cloud so we can see the dedupe rate and we pay less. We have seen a 15x deduplication rate and in the first 9 months a TCO reduction of almost 40% so far. We also have workloads on AWS and feel that Druva's new apollo offering will allow us to protect all out cloud applications, workloads and on premise data with one pane of glass, making backup and recovery easier.
Recommendations to others considering the product:
Definitely recommend this solution if you want something that is as a service. It's simple to set up and administer, my back up guys love it. It's saved us significant money in the short term, so far. They use AWS as their back end, so I know it's safer than even my security internally.


    Biotechnology

Easy to use File Sharing System

  • January 14, 2018
  • Review provided by G2

What do you like best about the product?
Daily backups of your computer. Windows app that allows me use Druva as my computer file system(updates this info on the mobile app).Easy to use Mobile App.
What do you dislike about the product?
I've been using Druva for 4 years and I haven't found any dislikes yet.
What problems is the product solving and how is that benefiting you?
Insync Share allows you to share documents across the organization. Daily backups of our company computers. If your computer crashes, they are able to quickly able to restore all your information from backup.
Recommendations to others considering the product:
Its worth a try.