OneSignal
OneSignalReviews from AWS customer
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Support from A-Z
What do you like best about the product?
Keeps investigating your problem until it is solved
What do you dislike about the product?
Nothing at this time, if something, little slow (24 hours) support.
What problems is the product solving and how is that benefiting you?
Push messages in my iOS app
Thanks to Jenna Antilla, she was very kind and helpfull!
What do you like best about the product?
I liked how fast and easy they solve my problem. Jenna was very kind!
What do you dislike about the product?
Nothing, everything was ok. Jenna help me to solve my problem.
What problems is the product solving and how is that benefiting you?
Was an abandoned cart issue. Now i know what my problem was and how to resolved it.
Great tool, missing essential metrics.
What do you like best about the product?
Easy to use, really intuitive and great overall perfomance. Visualization is pretty clear before sending messages and the platform has multiple options of customization. Another great point was the customer support, even though some of my demands couldn't be met, the OneSignal representative was really clear and fast to respond.
What do you dislike about the product?
Segmentation for my base is not intuitive at all, some things even needed to be programmed in the backend of my system. Has some performance issues that can't be fixed (delivery inefficiency) and has little to no metrics to follow. Even with the paid upgrade, the raw data says nothing and the pre-calculated metrics are usually biased and/or wrong.
What problems is the product solving and how is that benefiting you?
Communication with my customers in a fast and simple way, which helps me focus on what's important. It also helps to spread crucial messages when needed. Business performance increases by using OneSignal.
Review of One Signal
What do you like best about the product?
How easy and intuitive the platform is. I love that it has great customer support. Juan has been exceptionally helpful. We use the platform pretty much everyday and it never fails.
What do you dislike about the product?
It totally needs to have an easy way to download excel reports of the global outcomes, especially with graphics.
What problems is the product solving and how is that benefiting you?
-We have managed to keep our audiences more engaged and active on our app thanks to the push strategy.
-We can reach out target customers instantly with personalized messages.
-We can reach out target customers instantly with personalized messages.
Recommendations to others considering the product:
To make sure they set up the tool right
Great Partner for Startups!
What do you like best about the product?
OneSignal allows for a ton of customization. They segment users and have a very user-friendly UI for integrating notifications. The SDK installation is lightweight. The customer service I've received is beyond amazing. They are incredibly responsive and always answer my questions in detail.
What do you dislike about the product?
The downside of OneSignal is there is a cap for the volume of notifications sent, and for data analysis exports. They don't keep an archive of data for more than 30 days. It's impossible to do year over year or even month over month analysis in their UI for notification performance. They also don't allow an export all of the data that is shown in the UI.
What problems is the product solving and how is that benefiting you?
Sending custom notifications. We've been able to integrate and start sending notifications quickly and having them as a partner has been a good experience overall.
Recommendations to others considering the product:
This is an amazing tool for small to mid-size companies. They have a great solution with tons of awesome features.
HTML Editor, Enhanced Mobile App, All-in-one, Leading self-service customer engagement solution.
What do you like best about the product?
One Signal is the leading, Powerful, Cost-effective All-in-one, platform that has made it easier for us to connect with our customers effectively.
Through Mobile Notifications we are able to create primary traffic source which engage and drive one-on-one engagement with our customers easily.
It very flexible and accessible in all devices like Safari, Firefox, Edge, and Chrome for fast and secure access.
Overall we are able to send dynamic emails campaigns and manage all of our cross-channell communication from this innovative and creative customers engagement tool.
Through Mobile Notifications we are able to create primary traffic source which engage and drive one-on-one engagement with our customers easily.
It very flexible and accessible in all devices like Safari, Firefox, Edge, and Chrome for fast and secure access.
Overall we are able to send dynamic emails campaigns and manage all of our cross-channell communication from this innovative and creative customers engagement tool.
What do you dislike about the product?
Support team has been always on their toes making sure we get the best services from them, like updating new features, supporting us 24/7 in any case or scenarios. I am delighted and Kudos to the support team.
What problems is the product solving and how is that benefiting you?
Through drag-and-drop Email Composer we are able to create professional emails which looks great on any device. The user experience is absolutely phenomenal.
We are able to maximize our conversation by ensuring our emails that we send to our customers are relevant and on time.
Segmentation Editor makes it easy to target exactly the right audience with personalized content based on their location, interests, and purchase activity. This has greatly saved our time and money.
We are able to maximize our conversation by ensuring our emails that we send to our customers are relevant and on time.
Segmentation Editor makes it easy to target exactly the right audience with personalized content based on their location, interests, and purchase activity. This has greatly saved our time and money.
Recommendations to others considering the product:
With One Signal we are able to create professional emails which looks great on any device and which makes it easy to target exactly the right audience with personalized content based on their location, interests, and purchase activity. This has greatly saved our time and money.
And improve our ROI. I therefore recommend any potential organisation to grow their business and transform their customers engagement.
And improve our ROI. I therefore recommend any potential organisation to grow their business and transform their customers engagement.
Good features with less pricing
What do you like best about the product?
The best part about using one signal is on-time notification delivery and its analytics. And it also has a status for notification delivery. we can implement one signal in both mobile and web unlikeit competitors like firebase who offers the only web.
What do you dislike about the product?
The problem with one signal is it has this feature where it delivers notifications only when the user is actually using the phone. And I feel it doesn't work accurately as exptected. May be they could implement a way to tackle this.
What problems is the product solving and how is that benefiting you?
Sending push notifications, emails, SMS, and much more results in better customer interaction with the product.
OneSignal / Simple and efficient software
What do you like best about the product?
The outside of one signal will be able to send multi notifications at a time. The interface of one signal is too good.
What do you dislike about the product?
The little improvement needed on documentation and specifications
What problems is the product solving and how is that benefiting you?
We are trying to reach out to more audience, after one signal came in to action wr can able to make it. In app messaging service you to attain more customers
Simple and Great
What do you like best about the product?
OneSignal is a great platform to send notifications through one dashboard. It has the most incredible speed to send information, and information can be sent to multiple users by our admin team. Push notification is excellent. It has good customer support.
What do you dislike about the product?
Sometimes the page takes a little longer to load. It has only English language support. Some more features are also needed to include. Other than that, there are no issues and nothing to dislike.
What problems is the product solving and how is that benefiting you?
It has the benefits of getting user analytics and feedback. Sending notifications to our clients and our organization's internal team has been streamlined and fully automated. It is excellent in broadening our market reach.
Solution for sending push notifications
What do you like best about the product?
The best thing about the OneSignal interface is user friendly. Even the new user can easily explore\understand the features easily.
What do you dislike about the product?
Sometimes it is not providing the updated real-time user analysis report.
What problems is the product solving and how is that benefiting you?
Before using the OneSignal, we have faced issues on getting the real-time report of user's interactions.But OneSignal helped us to overcome the issue by providing the analysis report. deployment of the tool is simple and straightforward
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