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OneSignal

OneSignal

Reviews from AWS customer

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External reviews

1,093 reviews
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External reviews are not included in the AWS star rating for the product.

    Health, Wellness and Fitness

OneSignal is amazing and your support team matches the quality of the software 🚀

  • January 06, 2023
  • Review provided by G2

What do you like best about the product?
The documentation is complete, clear and with examples for all possible languages, in addition to an excellent support team, especially Dominick, who was very attentive and patient, helping me to correct some problems in installing the SDK for Capacitor in Xcode.

I've been using OneSignal in my projects with Ionic for a few years (since Cordova, now with Capacitor), and I'm delighted with all the features, even though I still have the free plan. I can't wait to upgrade my plan!
What do you dislike about the product?
There's nothing I don't like about OneSignal, as I've had great experiences with the software and support team so far, so I have nothing to complain about!

The only nasty surprise I had was that the gift card promotion was no longer available when I entered the G2 page, but I made a point of leaving my sincere feedback because you deserve it!
What problems is the product solving and how is that benefiting you?
As an app in the area of gyms, studios and personal trainers, it is essential to be able to send notifications to users, either for an update on your workouts made by your coach or even for some vital notice from your gym.

OneSignal helps me keep my users engaged, thus maintaining retention and increasing the interaction between themselves in my app.

    Medical Devices

Great help with HTML code and tags

  • January 05, 2023
  • Review provided by G2

What do you like best about the product?
Thank you Dominick for quick assistance with HTML coding and other questions.
All clear and super fast!
What do you dislike about the product?
1 Would be great if it would be possible to create surveys within OneSignal without HTML coding but with the block editor
What problems is the product solving and how is that benefiting you?
We communicate to users about changes within app or promotional activities, now we want to send small surveys with scales and questions

    Baljit S.

Great customer support

  • January 05, 2023
  • Review provided by G2

What do you like best about the product?
It was a great experience to work with Dom from the One Signal support team. The response was so quick and accurate with the problem we were getting. So we would like to give 10/10 to them.
What do you dislike about the product?
There is nothing to say here because they didn't give us any chance where we can say this is a negative thing about One Signal support team.
What problems is the product solving and how is that benefiting you?
About the Push notification and the finally resolved the issue which we were getting from Apple devices.

    manisha s.

For now it's our savior since we deal with many clients sending notifications on time.

  • December 29, 2022
  • Review provided by G2

What do you like best about the product?
I fancy it's convenience to send bulk notifications within seconds.
Mobile friendly.
Terrific to instant communication.
Excellent with campaign insights.
Simple and intuitive.
What do you dislike about the product?
It's a fantastic and more monumental tool with campaign insights.
What problems is the product solving and how is that benefiting you?
Security is guaranteed which is very enhanced.
Exquisite customer service.
Terrific with instant messaging or chats.
Easy to use.

    Alessandro O.

One Signal Very good service

  • December 28, 2022
  • Review provided by G2

What do you like best about the product?
This platform is very efficient and performing very well, with android, ios and web notifications. Easy to configure step by step and very well organized the dashboard.
What do you dislike about the product?
Actually, i don't dislike anything. Because i was got a problem with FCM configuration for android, and i have contacted support in chat, and they were very fast to respond
What problems is the product solving and how is that benefiting you?
Actually i am use ionic form my mobile apps and for web app so it helps me to send all notifications to all my users of apps, with a good plan for free or for business.

    Education Management

Ease of School Communication

  • December 26, 2022
  • Review provided by G2

What do you like best about the product?
Ease of the use of the app. It is very user friendly and allows connection between staff and the families. It is programmable and helps to share time bound communication.
What do you dislike about the product?
I currently have no downsides or issues.
What problems is the product solving and how is that benefiting you?
OneSignal is solving the need to have multiple apps. It also helps my school build relationships between families and partnerships between teachers and families.

    Rupesh B.

One console to handle push notification and monitor

  • December 23, 2022
  • Review provided by G2

What do you like best about the product?
I have used many messaging tools, mainly for push notifications. OneSignal provides messaging and enagaing solutions. The targeting option is handy for us to send notifications/messages to a larger audience. We can integrate third-party tools as well
What do you dislike about the product?
Needs to add more tutorials to understand implementation. It has limited tags to add, and you need to pay extra to get more tags. I didn't find a way to back up my data.
What problems is the product solving and how is that benefiting you?
It is helping us to send notification to our store agents about products and different kinds of reports. Send push notifications about new products or changes in pricing.

    ZAID S.

OneSignal and easy to use

  • December 23, 2022
  • Review provided by G2

What do you like best about the product?
The OneSignal platform provided ease of use and quick implementation for sending notifications ... At first I was using Firebase, but when I heard about the OneSignal platform, I switched to it directly because it is much easier.
Thanks OneSignal :)
What do you dislike about the product?
One thing I do not know yet if it can be done in OneSignal or not which is if can I send notifications for a specific process within the applicationor or not? ... So far, I think the answer is no. :(
What problems is the product solving and how is that benefiting you?
OneSignal solves a lot of problems like sending notification for:

1- Updating the app.
2- Download other apps that I have made.
3- Open the app that I send the notification from.

    Christian S.

Excellent Customer Support

  • December 22, 2022
  • Review provided by G2

What do you like best about the product?
Intuitive documentation / enrichment process, plus great response time (from Juan) when i'm stuck.
What do you dislike about the product?
don't kid yourself into thinking that your messaging strategy is a set it and forget it kind of deal
What problems is the product solving and how is that benefiting you?
I need a place to coordinate in-app and push notification campaigns.

    Phúc Nguyên L.

That is a useful tool

  • December 19, 2022
  • Review provided by G2

What do you like best about the product?
I like Jorney. That is a good feature. I can control workflow
What do you dislike about the product?
I don't like Chat Support. Because I don't get what I need when I contact with the support team.
What problems is the product solving and how is that benefiting you?
I can send it multiple time to an email. That is a good benefit.

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