OneSignal
OneSignalReviews from AWS customer
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1,093 reviews
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Easy to use and brings good results
What do you like best about the product?
The entire platform is easy to use. User experience is really good and not hard to navigate. OneSignal brought my company good results from push notification campaigns. It was really easy to integrate into the websites that we are using.
What do you dislike about the product?
There isn't really much to dislike about their service.
What problems is the product solving and how is that benefiting you?
Usually, people used to visit our website and then rarely they came back. Once we implemented OneSignal push notifications the readers that were interested in the type of content that we produce have likely clicked to subscribe to push notifications and therefore we were able to get better retention.
The OneSignal support team were incredibly patient, friendly and knowledgeable.
What do you like best about the product?
They helped ensure our account was setup correctly and all the integrations were working.
What do you dislike about the product?
The pricing could be simpler to calculate
What problems is the product solving and how is that benefiting you?
OneSignal sheds light on push notification performance and allows us to speed up the process in A/B testing copy and triggers.
Intuitive system makes for speedy alerts
What do you like best about the product?
The system so far has been very easy to navigate, which has allowed for quick training of colleagues and speedy alerts.
What do you dislike about the product?
The opt-in system is a little limited and it would be nice to provide other avenues to allow people to sign up.
What problems is the product solving and how is that benefiting you?
We're trying to increase audience engagement and trust, so having a robust alert process is vital to building a relationship with our users.
Incredibly helpful and patient support
What do you like best about the product?
Provides a relatively easy to implement set of SDKs for our hybrid app. However, Dom and Jenna from their support have been incredible ; incredibly patient, tackling our problems with haste but still being able to have a laugh and fun along the way.
What do you dislike about the product?
The reporting and mapping of cohorts from one provider (such as Mixpanel) can be a real pain point. Reporting especially is really difficult in this platform.
What problems is the product solving and how is that benefiting you?
The ability to have people opt in to push notifications and email marketing.
Reliable notifications and easy to use!
What do you like best about the product?
I can design my own messages and deliver them timely. I got it up and running on my webflow website in 5 minutes. I had a question and they answered immediately and it has everything that I need. I created a Zapier integration to send messages to my Glide app and I send messages daily.
What do you dislike about the product?
nothing really. Between all the tools I have used this is the best.
What problems is the product solving and how is that benefiting you?
Sending notifications across all channels and engagins customers
We use OneSignal to send push notifications, very user friendly and have never encountered any bugs.
What do you like best about the product?
Easiness to use and reliability of the product.
What do you dislike about the product?
AB tests may take a bit longer than what I would consider ideal for our use case.
What problems is the product solving and how is that benefiting you?
Push notification solutions
Customer connect
What do you like best about the product?
Customer connect, enagement with the audience
What do you dislike about the product?
No sure as of now sinc eeverything seems good
What problems is the product solving and how is that benefiting you?
Automation, customer connect
Ease to start
What do you like best about the product?
Easy to use, great customer support, various features, consistent service frequency 24x7, setup and forget implementation. breeze integration
What do you dislike about the product?
A bit expensive to have, still developing product
What problems is the product solving and how is that benefiting you?
Automating notification journey
Very fast an dsimple to use!
What do you like best about the product?
I am very delighted by the extensive, exact, precise and clear documentation to be able to develop with our team of professional developers that we have today. We appreciate the help when we need support
What do you dislike about the product?
It is always good to know that we can improve but in this case we trust that you are carrying out this task and we greatly appreciate your team and enthusiasm for improving the tool.
What problems is the product solving and how is that benefiting you?
Resolve a lot of problems in the applications mobiles for our company! I am very exciting to use this One Signal tools, because is a great tool for the Company! Thanks
Easy, quick, bang for buck
What do you like best about the product?
Ease of use, many different ways to engage users. Quick polling of users in app for live results.
What do you dislike about the product?
Could use more customization, allowing to upload custom backgrounds and graphics for in app messages.
What problems is the product solving and how is that benefiting you?
Notifying uses on an push notification basis. Retaining users and re-engaging lasped ones.
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