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Reviews from AWS customer

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6 reviews
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External reviews are not included in the AWS star rating for the product.


    Edith M.

Easy installation and instrumentation of metrics

  • February 16, 2023
  • Review provided by G2

What do you like best about the product?
Well-distributed board, very good level of logs and performance. Additionally, instrumentation in less complex or legacy projects is very easy.
What do you dislike about the product?
Setting up legacy projects for custom metrics is quite complicated, as we find little information or examples for this.
What problems is the product solving and how is that benefiting you?
we have custom metric panels, where we can monitor the health of our applications, as well as alerts in case of incidents, and we also use them to track changes when we make deployments.


    Financial Services

Provides precise measurements for resource usage within the infrastructure and requests for API endpoints.

  • August 27, 2021
  • Review provided by G2

What do you like best about the product?

Receive a timely notification if anything goes wrong in the infrastructure.

What do you dislike about the product?
It consumes more resources when we run it on a Kubernetes cluster.
What problems is the product solving and how is that benefiting you?
To check the latency for different endpoints, resource (CPU, Memory) usage in our infrastructure.
Recommendations to others considering the product:
Highly recommend it


    Leisure, Travel & Tourism

Excellent tool!

  • December 03, 2020
  • Review provided by G2

What do you like best about the product?
Easy usability and configuration, it is a very complete tool
What do you dislike about the product?
Infrastructure aspects can be improved
What problems is the product solving and how is that benefiting you?
I have a centralized platform to analyze traces and assist in understanding occurred problems.


    Fagner L.

Best APM on the market. Transparent implementation and delivers value very quickly.

  • December 03, 2020
  • Review provided by G2

What do you like best about the product?
I currently work connected to Instana all day and have also used it in my last 3 jobs.

The deployment is very simple and the time to start delivering value is very quick.

Other tools on the market are very complex compared to Instana.

Our training and knowledge rollout process is very fast because the tool is very intuitive.
What do you dislike about the product?
I only had problems in the past with deployment in very old .net, but with PHP and updated languages, everything is quite simple.
What problems is the product solving and how is that benefiting you?
Instana solves various problems in my day-to-day.

I use it a lot to provide visibility to developers and fix issues before the end client raises an alarm.

Instana displays information in a very simple and accessible way for any level of developer.

I have a complete trace of requests without needing to make any changes to the application.

The AI process and deviation identification is very cool and automatic.
Recommendations to others considering the product:
I have used most of the tools on the market.

I really like Instana because it is focused on APM and has a very simple deployment process.

The delivery of value is momentary.


    Apparel & Fashion

Very intuitive APM and a great help for detecting problems

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
Speed in metrics, quick queries, and problem detection
What do you dislike about the product?
The user profile could be improved so that they only see business units that one assigns.
What problems is the product solving and how is that benefiting you?
Bottlenecks, call with errors, overall improvement of our applications


    Fabio C.

Instana best APM for DEVOPS and SRE teams

  • November 30, 2020
  • Review provided by G2

What do you like best about the product?
Instana provides excellent infrastructure and application visibility for SRE, DEVOPS, and DEV teams. The tool is easy to use and understand for troubleshooting analysis.
What do you dislike about the product?
One of the aspects that most fascinated me is being able to do the trace from the user's browser to all the application layers.
What problems is the product solving and how is that benefiting you?
Being able to monitor multiple Kubernetes clusters on a single screen, providing a fantastic operational view.


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