Jamf for Mac
JamfReviews from AWS customer
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Must have for Mac Administration
What do you like best about the product?
Automating initial setup with installing all the programs and joining to the domain
What do you dislike about the product?
During the initial boot, it does not always hit DEP, but I don't that is a JAMF issue
What problems is the product solving and how is that benefiting you?
Mac computers went from taking a few hours of initial setup with installing all the programs, to taking a few minutes and letting it run.
CHSD 218 Reviews Jamf Pro
What do you like best about the product?
I love the possibilities of automation that jamf provides. We constantly try to automate as many processes as we can to ensure that our end user experience is at it's peak across our district.
What do you dislike about the product?
All of the product issues that seem to be a burden on our district.
What problems is the product solving and how is that benefiting you?
We are solving the issue of students downloading and running VPNs on their mobile devices. We've realized that we can automate a process that would require the student to remove the app in order to use their device fully again.
Worth every penny
What do you like best about the product?
I love Jamf's day 0 support on new systems. There's never a concern when major changes are released.
What do you dislike about the product?
Sometimes it takes too long for feature requests to make it's way into jamf.
What problems is the product solving and how is that benefiting you?
We wouldn't be able to successfully manage thousands of Macs if we did not have it. The benefit is the management of Macs.
Great solution with minimal overhead
What do you like best about the product?
The features that JAMF Pro delivers and the ease of access simplify managing endpoints especially with small teams.
What do you dislike about the product?
Whisk the interface t loaded a bit faster.
What problems is the product solving and how is that benefiting you?
Security concerns, application deployment. —click fix for most issues.
Collect competitive capabilities and functions.
What do you like best about the product?
One of the reasons I use Jamf Pro is because it has excellent customization to make me feel comfortable. It is also very easy to configure the policies and their installation for a group of users. Another positive factor is that thanks to self-service, my clients help to have the applications they need. In addition to this I can have total control of the inventory, since by providing detailed information of each product there is a record in the data.
What do you dislike about the product?
I think that I should have a Mac version, there are iOS devices that are part of my work team and it is a bit difficult for us to implement Jamf Pro. I must also say that its interface needs improvements, since it is not possible that it has not been changed the look for a long time.
What problems is the product solving and how is that benefiting you?
It is considered in the company as a multifunctional program, since we use it so that the self-service is active and can facilitate access to the company's internet. In this way, we can have updated reports on the activity and location of our employees. It also addresses patch solutions, software installations and updates.
Recommendations to others considering the product:
I don't have much to say, it's definitely great. It would be very gratifying for everyone to use a product like this to manage their organizational platform. It is suitable for traced administration and precise execution without process interruptions. You can save a lot of time.
Jamf Pro is the best for Apple Management
What do you like best about the product?
Jamf Pro provides the best management options for Apple products, including zero-day support for new operating system releases.
What do you dislike about the product?
Jamf has grown very fast over the last few years, and responsible persons might get swapped out very quickly.
What problems is the product solving and how is that benefiting you?
Jamf Pro enables us to resolve issues on macOS or iOS/iPadOS devices using options such as scripts and Configuration Profiles, for example. It offers great flexibility.
Recommendations to others considering the product:
Jamf Pro offers good services focusing mainly on Apple Products. With Jamf Connect, they have a great tool to use your directory services to sync account information.
Great to Manage Mobile Devices in Higher Ed.
What do you like best about the product?
Makes it very easy to Manage Apple Devices on Campus, deploy software, look at inventory, generate reports.
What do you dislike about the product?
If someone hasn't used Jamf Pro before, sometimes there can be a bit of a learning curve before they can master it. But that comes with almost all software.
What problems is the product solving and how is that benefiting you?
Jamf makes it easier to manage devices and assist users who might not be in the same building. Self Service allows them to have powerful software and resources, customized to the user, right at their fingertips.
Jamf administrator for 7 years
What do you like best about the product?
It is great having an MDM product that is focused on Apple products and keeping up with Apple's rapid changes. I can count on Jamf having Day 1 support for new features and operating systems. I also love how robust their API is.
What do you dislike about the product?
Jamf is not tailored for very large organizations. I am not able to natively give give users access to a specific policy, report, or profile. I need to be able to do that without giving them full control to all polices, etc. The database and web application are not optimized for a large installment 40k+ We start seeing strange issues once our database reaches about 100 GB, and we have to manually flush tables because the automatic flushing times out at our size.
What problems is the product solving and how is that benefiting you?
Jamf Pro makes it easier to
Great product that has solved a serious audit finding
What do you like best about the product?
Jamf makes it possible for us to setup new devices quickly and get them out to users. Also we needed the ability to update or remove applications for security reasons. Jamf has made this all possible for our devices.
What do you dislike about the product?
We haven't really encountered any downsides to Jamf. Maybe the only dislike is that we can't add old Macs to DEP like we can iPhone and iPads but that's an Apple limitation right now.
What problems is the product solving and how is that benefiting you?
Before Jamf all Mac users had admin rights. We had an audit that found not only should our users not have admin rights but that we had no way to manage devices remotely to ensure they were up to date. Jamf solved both of these. Users can install apps via Self Service and do not need admin rights to do so. We also wanted the ability to locate and remote wipe mobile devices if needed. Our campus recently updated their security baseline to allow users to get admin access if they go through several trainings and get the proper signatures. We can give these user admin access via the Priviledges app through Jamf. It also allows us to take that permission away quickly if needed.
Recommendations to others considering the product:
Great product. Reviewed other vendors but even Apple recommended Jamf.
Streamlined workflows
What do you like best about the product?
The best part about JAMF is the robust features that allow our IT team to streamline day-to-day tasks and make device use much simpler for the end-user.
What do you dislike about the product?
It can sometime be daunting to wade through the user portal to find best practices that will really benefit your organization. While this user community, JAMF Nation, has lots of content, It can be hard to pull out and examine which parts of it are actually relevant and usable to our own situation. Would like to see a portion of that community dedicated to more specific use cases and best practices for each.
What problems is the product solving and how is that benefiting you?
We are able to distribute devices to students and staff EXTREMELY FAST! Set up is all done on the backend within JAMF Pro. We are often able to hand a brand new, unopened device, right to the user. As soon as they open it, it is updated with all of their personal, relevant apps and content. On top of that, we are pushing relevant content, like apps, ebooks, and webpages, to our devices with just a few clicks
Recommendations to others considering the product:
Definitely consider the great support from JAMF and include the user community, JAMF Nation. There is so much useful information in JAMF Nation. It will become your 'first line of defense' for support.
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