Jamf for Mac
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Jamf Pro is high tech management for Apple products.
What do you like best about the product?
Ability to push software in mass to Apple devices. Being able to do things on your schedule...not someone else's. Like the web interface and it's usability on mobile platforms. How you can make builds work. Also, with the newest Mac OSes 'Mojave & Catalina', if you 'build' using Time Machine, then once you enroll the machines you can roll out all your software in one swoop. Nice!
What do you dislike about the product?
Being a University, it's hard to tell if Jamf Support is engaged sometimes. They do follow through nicely. The trying videos need updating, but you can get the bull of understanding from them. Some functions can only be used by the Web interface. Some other functions can only be used by the Jamf Pro Admin suite app. Seems a little strong but somewhat understandable in some things like 'capturing a printer' or 'creating a Dock icon'. But, if you want to 'duplicate' a build configuration then you can only do that in the Web interface...even though, the only way to 'modify' a configuration is with the Jamf Pro Admin suite app. The only was to 'upload' new packages is with the Jamf Pro Admin and not the Web interface. If you use 'Policies' to push out software or Configuration Profiles, you can't 'make it go now'...there's no telling when the server will push out the thing...if you're testing...then you may be waiting a while or till the next day to see 'if it works' as expected. Jamf pushes out updates several times a year, and that's ok, only, the catch is, your 'suite' of apps have to 'match' the version of the server binary. So, if you 'update every time' then you're updating your suite of apps in every place where you have it installed. Just depends on how you work.
What problems is the product solving and how is that benefiting you?
Single Handedly managing over 100+ Apple computers. Able to update all machines at once using the Jamf Pro suite of apps. Being able to manage the machines without having to use Faronics Deep Freeze. Using the Active Directory bind actions makes all users 'Network Users' with no Admin priveleges. Also, being able to set Open Firmware passwords especially on laptops, I can use the iCloud functions for 'Find my device' and we have not lost a machine yet since using this....they all come home.
Recommendations to others considering the product:
It's a large management framework. Make sure you study and ask questions...also consider the Mac Admin Slack community. Be prepared for the required 1-week Jamf Pro training = $6,000. If you can, watch the training videos 'before ' the 1-week time with a Jamf Pro Engineer on site.
Outstanding product, outstanding support
What do you like best about the product?
Day 1 support for OS releases and new features. In-country support that is easy to reach. UI's that align with Apple framework documentation.
What do you dislike about the product?
Documentation on some add-on products (AD CS Connector, JIM), and some config profiles could be more detailed.
What problems is the product solving and how is that benefiting you?
I needed a Mac management solution that was easy to understand for admins with no Mac experience. Jamf has been a breeze. My team, which normally uses SCCM and GPO, found Jamf easy to navigate.
Recommendations to others considering the product:
Jamf is a great tool, and the support is excellent.
Jamf - So much more than Just Another Management Framework
What do you like best about the product?
The simplicity of creating and deploying policies and profiles really makes Jamf the best.
What do you dislike about the product?
Would love to be able to let users defer for a certain amount of hours not just till a certain time.
What problems is the product solving and how is that benefiting you?
Keeping out fleet of macOS and iOS devices up to date and secure. Headache-less deployment.
Recommendations to others considering the product:
Do it. It's the best MDM I have ever had the pleasure of managing.
Jamf revolutionized how we do business
What do you like best about the product?
The product is easy to use, and once you have an idea of how it functions, that is, understand its organization and UX/UI, it all makes a great deal of sense.
Once you have set everything up the way you like, the system more or less runs itself and you can focus on more interesting things than how a certain Mac is set up. Afterwards, you are really only worried about updates to packages.
Once you have set everything up the way you like, the system more or less runs itself and you can focus on more interesting things than how a certain Mac is set up. Afterwards, you are really only worried about updates to packages.
What do you dislike about the product?
Like with any infrastructure product, there is a significant amount of things to learn. The trainings they offer are expensive, at least for us in the public sector (may not be an issue in private industry). It can be hard to get started without knowing which questions to ask, what to think about, etc.
What problems is the product solving and how is that benefiting you?
We do not have to manage images any longer, and do not need to think of our environment has periodically needing to be re-imaged to update. Rather, it is possible to focus your time and energy on the creation of standardized policies that are capable of being applied throughout the organization.
Recommendations to others considering the product:
From my perspective, Jamf is the first on the market and the product that is most fully fledged. There are many alternatives, but I highly recommend this product due to the significant experience that the company has.
The Only MDM Solution for Apple Devices that You'll Need or Want.
What do you like best about the product?
This is a powerful tool to monitor and track any choices that can be conceived on Apple devices.
What do you dislike about the product?
With non-Apple devices, there is no convergence. If this technology spread to several operating systems, it would be the best product ever for device management.
What problems is the product solving and how is that benefiting you?
The problem of automatic startup and restarting of iPads for MyChartBedside has been addressed by Jamf Pro. The platform helps users to make automated removal of the unit by using our gui. To our business this is a great victory.
Recommendations to others considering the product:
Use Jamf Pro if you want the system to be fully integrated. Sadly, MacOs and iOS devices have no alternative available.
Jamf Pro is Excellent for IT Professionals
What do you like best about the product?
I love how easy it is to search Apple inventory and manage my company’s products.
What do you dislike about the product?
The new layout of Jamf. Made it a little more difficult to navigate, but I got used to it.
What problems is the product solving and how is that benefiting you?
Allows my team to find computers easily by asset tag or name. Very quick to search for recovery keys.
Recommendations to others considering the product:
It is great for checking computer inventory and accessing encryption keys.
Jamf Pro for Everyone
What do you like best about the product?
The best part of Jamf Pro is the way the tool integrate with other tools to help support the macOS and iOS ecosystem. The easy to use interface, the methods in which you can concisely organizing your sites and devices is a key factor in why we went with Jamf Pro. One other huge factor for our organization was the use of the healthcare listener and automating the resetting of iPads using Epic. Jamf has allowed our organization to not only improve productivity but also patient care.
What do you dislike about the product?
Sometimes the teams on the inside need a little nudging and pushing to gather the correct team members. This can take some time away from the focus but in the end, Jamf works hard to make up for any issues that may arise.
What problems is the product solving and how is that benefiting you?
One issue we are using Jamf Pro to solve is the auto-resetting and re-deployment of iPads for MyChartBedside. The tool allows users to use our in house interface to enable auto wipes of devices when patients leave the hospital by leveraging ADT messaging. This is a big win for our organization and a bigger win for our patients.
Recommendations to others considering the product:
Look into the JAMF hosted JAMF PRO program. The hosted environment is secure and quickly setup.
Helping IT Admins move forward with apple!
What do you like best about the product?
Jamf makes it easier than ever for IT admins to manage macOS and iOS devices. With zero-day support for all new OSs. A community of diverse Technicians who bring new ideas forward. A user-centered Self-service application, the list goes on and on. Jamf is Truly a fantastic MDM with an incredible community behind it!
What do you dislike about the product?
There isn't anything I dislike but lots of things that I would love to see added. I would love to see a quick add library for self-service where mac admins could auto-populate applications and other items from a Jamf library. I would also love the app request feature to be added to macOS.
What problems is the product solving and how is that benefiting you?
Jamf allowed my organization to move away from archaic imaging and a graceful almost zero touch deployment. Plus, with restrictions and reporting, we better understand the macOS devices that we have and have the functionality we never possed in the past. With Smart computer groups, it is easy to get granular to macs and apply settings to any that meet your criteria. As a Jamf admin, I love this product, and Jamf is the ultimate work partner!
Recommendations to others considering the product:
Jamf is an excellent platform. I will be the first to admit that the learning curve is a bit steep, but there isn't a better macOS MDM out there!
Customer for years
What do you like best about the product?
Having a single point of management for all of our Apple devices. Constant updates!
What do you dislike about the product?
The training is a bit pricey for a larger team.
What problems is the product solving and how is that benefiting you?
The biggest recent problem solved was renaming all of our devices to their serial numbers.
Mac management made easy
What do you like best about the product?
Clean, simple, easy to use interface. Everything is easy to find, simple, and intuitive. I was not a heavy Mac user, but after learning about jamf, I have been converted! Most importantly, it is easy to ramp up new employees in the IT field with such an easy management tool.
What do you dislike about the product?
We use cloud which can get bogged down if you have a lot of smart groups, etc.
What problems is the product solving and how is that benefiting you?
End point management, security, ease of use and access
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