Jamf for Mac
JamfReviews from AWS customer
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Easy to use and Navigate
What do you like best about the product?
Easy to use, thinks are in a logical place.
What do you dislike about the product?
Would like to remove apps from the device.
What problems is the product solving and how is that benefiting you?
Easy to add apps and update the devices without touching them.
Best enterprise software for Macs
What do you like best about the product?
I love jamf nation whenever I run into an issue that I can't resolve I I check the forum first to see if others have run into the problem, and most of the time, I can find the answers there. I love tech support; they are always patient and very knowledgeable about most JAMF subjects. I and also a JAMF hero; this is an exclusive invite to costumers who have worked well with support technicians.Jamf Nation is a community of Apple admins that come together to find answers to Apple problems, collaborate on scripts and request features for Jamf Pro. The great thing about Jamf Nation — and what separates it from other community sites — is that it's free for everyone. You don’t even have to be a Jamf customer. You simply sign up and start searching discussions or begin creating your own to ask questions, learn new workflows or get insight on really anything imaginable when it comes to Apple IT. Most of the time someone will either have the same problem you have or be able to point you in the right direction.
What do you dislike about the product?
I wish patch management was more robust and creating complicated policies was more fleshed out. It would be helpful to have some type of help menu or tips for creating policies imbedded into the JSS web interface.
What problems is the product solving and how is that benefiting you?
Remoting and pushing software to remote site. If it wasn't for the JSS we would have to physically travel to Harlem to resolve their software issues. Pushing OS updates is easier using a policy in the JSS or scheduling Office 2019 updates. JAMF is a great product that should be implemented in all Mac environments.
Jamf Pro Benefits
Zero-touch Deployment Capability. ...
Hands-on Deployment Approach. ...
User-initiated Enrollment. ...
Advance Device Management Features. ...
App Management Feature. ...
Instant Notifications. ...
Device Inventory Management. ...
Capabilities to Generate Reports and Create User Groups.
Jamf Pro Benefits
Zero-touch Deployment Capability. ...
Hands-on Deployment Approach. ...
User-initiated Enrollment. ...
Advance Device Management Features. ...
App Management Feature. ...
Instant Notifications. ...
Device Inventory Management. ...
Capabilities to Generate Reports and Create User Groups.
Recommendations to others considering the product:
Provision the perfect Mac, iPad, iPhone or Apple TV for your users. Choose a zero-touch, hands-free experience or go hands-on through imaging. Either way, enroll devices and deploy them with ease.
Device Management
Ongoing management is the bread and butter of IT’s daily activities. Go beyond configuration profiles and use policies and scripts to customize devices for the optimal user experience.
App Management
Purchase apps in bulk and make them available automatically or through a Self Service catalog. Give users the ability to install apps, update software and maintain their own device.
Security
Secure your Apple devices by leveraging native security features. Manage device settings and configurations, restrict malicious software, and patch all of your Apple devices without user interaction.
Leverage what you already have.
Jamf Pro works seamlessly with your existing IT services and technologies
Device Management
Ongoing management is the bread and butter of IT’s daily activities. Go beyond configuration profiles and use policies and scripts to customize devices for the optimal user experience.
App Management
Purchase apps in bulk and make them available automatically or through a Self Service catalog. Give users the ability to install apps, update software and maintain their own device.
Security
Secure your Apple devices by leveraging native security features. Manage device settings and configurations, restrict malicious software, and patch all of your Apple devices without user interaction.
Leverage what you already have.
Jamf Pro works seamlessly with your existing IT services and technologies
Automating Deployment and Policy Management on macOS
What do you like best about the product?
Accomplishing very similar things for my macOS environment the same way I can with Group Policy Management in Windows environment and simplifying macOS deployments through automatic provisioning of our standard software suite and security configuration to achieve consistency as a whole.
What do you dislike about the product?
There is always some missing features that are needed for every major version releases of macOS by Apple and a lot of customized stuff still relies on scripting and quite a lot of manual labor with coding, testing and debugging the script - something more suitable to software and database engineers. It's sometimes a hassle waiting for Jamf to update their MDM platform to catch up with Apple's evolution on security hardening.
What problems is the product solving and how is that benefiting you?
macOS device deployment and management in a centralized environment. Jamf Pro is currently our only available solution to manage whitelisting of kext, SysX and privacy preferences and maintaining IT administrator accounts on all macOS devices that my department supports directly.
Recommendations to others considering the product:
To check and make sure it provides all features and services that are critical to your environment's needs.
iPad management made easy!
What do you like best about the product?
Jamf Pro has allowed us to easily manage our 3k iPads, deploy paid and free apps quickly and easily, and keep track of them. It has made our lives so much easier!
What do you dislike about the product?
One of the biggest issues we are having are the apps which were previously purchased but are no longer available in the VPP store or the App Store. To remove them, it is required to enter the SQL database and remove them manually there.
What problems is the product solving and how is that benefiting you?
We used to have to spend over an hour installing one small app on a set of iPads, just because we had to update iOS and all the other apps before you could install the new app.
Best Apple MDM
What do you like best about the product?
The support online is very responsive and quick to answer. Their awesome KB article and forums allow me to get many answers before even contacting support and their ease of use for our end users and administrators makes it super easy to setup and rollout.
What do you dislike about the product?
The cost of certificate training is expensive for our higher education to do and that limits our ability to do more with it.
What problems is the product solving and how is that benefiting you?
We have been able to roll out a more consistent and user friendly set of devices to our user base. This has reduced ticket volume and enabled quicker support.
Recommendations to others considering the product:
Definitely dedicate time to test as many features as possible during the evaluation time period. Consider the scope of the end user base. We do not have thousands of devices on our network like others do so issues are never a large impact. Make sure you consider what what you might need in the future as your company grows and ask if Jamf has/will have features in the future that will still be useful for your purposes. Also make sure you can afford to train your admins for certification. They are very useful but also expensive.
Easy to manage
What do you like best about the product?
I love having all the info I need from our devices in one centralized location.
What do you dislike about the product?
Not being able to manage users from each Mac
What problems is the product solving and how is that benefiting you?
Inventory tracking and policy deployment has been awesome.
Recommendations to others considering the product:
Look into all feedback in their forums
Excellent Product
What do you like best about the product?
Jamf Pro is so easy to use and continually adding new features!
What do you dislike about the product?
I have no complaints! It has made device management so easy! Wish we could force inventory update and manage classroom on Mac like on iPad.
What problems is the product solving and how is that benefiting you?
Device restrictions are huge. Also loaner iPad setup
Recommendations to others considering the product:
Utilize the training material to find all the cool features to simplify for your situation
Taking control of my apple jungle
What do you like best about the product?
I love that I can push apps to a specific device
What do you dislike about the product?
Sometimes there is a delay between Jamf cloud and Apple School manager
What problems is the product solving and how is that benefiting you?
App management - We were never able to see usage and that data is priceless
Recommendations to others considering the product:
Save your documents and receipts to add even older devices to the managed cloud. I can now manage some of the earliest ipads that we deployed.
LOVE JAMF!
What do you like best about the product?
Customer Support is amazing!!!!!!!!!!!!! Every problem that I have had was addressed quickly, efficiently, and with even better results than I had hope for.
What do you dislike about the product?
I love everything. Haven't had a problem yet! The program was a little confusing to figure out at first but Customer Service Tech support helped guide me through everything with patience.
What problems is the product solving and how is that benefiting you?
Lots of issues due to our shared iPad situation in our district but customer service reps always have a suggestion of how we can make our situation work!
Recommendations to others considering the product:
Jamf Pro has been a great and needed resource in managing our 1600 iPads. The individual who first started our process of switching from AirWatch to JAMF, she left mid-switch. JAMF made it easy for myself to step into a mess and clean it up.
Best experience
What do you like best about the product?
Its use is very easy and manageable. Everyone that I have talked to whether it be on the phone with support, or at Jamf Nation Conferences, the staff is so friendly and helpful!
What do you dislike about the product?
I would only like to be able to see a devices location without locking it down.
What problems is the product solving and how is that benefiting you?
Managing apps, distribution, and fixing problems remotely without doing a hands-on.
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