Jamf for Mac
JamfReviews from AWS customer
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Best tool for macOS and iOS management.
What do you like best about the product?
I've been using Jamf for YEARS, couldn't manage my mac or iOS fleets without it. Invaluable tool!
What do you dislike about the product?
The learning curve can be steep, take the classes and take advantage of the Jamf Nation. Great resources!
What problems is the product solving and how is that benefiting you?
Jamf is the definitive macOS and iOS MDM. Hands down.
Making Apple an Enterprise Product Line
What do you like best about the product?
It is helpful for making Macs and OS X viable in an enterprise environment, it beats the competitors by being updated regularly and being able to meet the demands / needs of modern technology expectations.
I find it significantly easier to make changes and fix problems in computer lab scenarios for professors or students with almost immediate response and application. Ranging from a 15 minute checkin where you can submit all changes to be taken, or allow it to go to your sites "Jamf Shop" where you can have users download Apps or scripts from your IT department almost like the App Store.
It is absolutely a necessity and I highly recommend getting Jamf setup at your institution if you are looking for a modern and efficient method of managing your macs or IOS devices.
I find it significantly easier to make changes and fix problems in computer lab scenarios for professors or students with almost immediate response and application. Ranging from a 15 minute checkin where you can submit all changes to be taken, or allow it to go to your sites "Jamf Shop" where you can have users download Apps or scripts from your IT department almost like the App Store.
It is absolutely a necessity and I highly recommend getting Jamf setup at your institution if you are looking for a modern and efficient method of managing your macs or IOS devices.
What do you dislike about the product?
I dislike very little about this product. If I have to find something that is bashing the product I would have to say the Device Enrollment Process (A mostly Apple hosted feature) is at times a bit clunky to initially setup. Granted once it is established, it is immediately worth the struggle from having to work on it.
What problems is the product solving and how is that benefiting you?
We use Jamf Pro to solve our Lab management and Faculty/Staff Macs while keeping them secure on demand.
Recommendations to others considering the product:
Highly recommended for a professional and regularly updated system for managing OS X infrastructure
Jamf Pro Makes Deploying and Managing iPads a Piece of Cake
What do you like best about the product?
The ability to remotely manage iPad is such a game changer. I can help students learning remotely solve issues without ever seeing the student. With an email or two I can solve so many issues.
I was able to use zero touch for the first time this year and I am in love with it. I had heard great things about it before but zero touch is absolutely the best thing that has happened to deploying iPad. The time I saved with zero touch blew my mind. I cannot wait to use zero touch again!
I was able to use zero touch for the first time this year and I am in love with it. I had heard great things about it before but zero touch is absolutely the best thing that has happened to deploying iPad. The time I saved with zero touch blew my mind. I cannot wait to use zero touch again!
What do you dislike about the product?
I would love a few more features such as an easier way to use student images for Apple Classroom. I would also like to see a feature like Deep Freeze made available through Jamf Pro.
What problems is the product solving and how is that benefiting you?
I am solving end user problems remotely. We pushed out a web clip through our profile to our Student Tech help website. We gave students a way to help themselves since they are learning remote. I am saving my time during the summer with zero touch. It gave me so much time to work on other things.
IT Analyst, used Jamf for the past 6 years manage iPads. There is no better solution
What do you like best about the product?
Pushing out patches and the self service app. Remote management through the portal
What do you dislike about the product?
Not getting notified when certificate are out of date.
What problems is the product solving and how is that benefiting you?
Having Jamf for the devices to check in. We can see how the devices are being used
#1 Apple Management System
What do you like best about the product?
I love the product and the ability to do so much with the Apple Devices. Customer Service is wonderful. If they don't know an answer they will find someone who does for you.
What do you dislike about the product?
My dislikes is new ideas from others on the idea board takes a long time to see in a productive setting.
What problems is the product solving and how is that benefiting you?
How to deal with govt environment with the security issues.
From Timbuktu to Mac Pro to vCenter
What do you like best about the product?
Jamf Pro let us move to the platforms we needed. At first, we were using software on workstations to support other workstations, which was a mess. Partnering with Apple, we picked JAMF and installed the Casper Suite on Mac Pros. When it came time to retire that hardware, we had no problem setting up Jamf Pro on our Windows virtual servers in a vCenter environment. If we ever retire that, there's always the cloud!
What do you dislike about the product?
I dislike that I haven't been able to use more of their products, but we are an admittedly small Apple house, with a few hundred Macs and another few hundred iPads. If they work as slick as Jamf Pro, I'm missing out.
What problems is the product solving and how is that benefiting you?
Jamf Pro gives us the ability to manage policies and configuration profiles for all of our Macs and iPads, which is light years better than the bad old days of everyone having admin rights. Our ability to manage remotely and deploy software keeps the "pain" of not having administrative rights at bay, and very few of our clients even ask for it any more. More than that, I've been able to leverage my existing scripting skills to do things that aren't directly related to profiles, giving me even more control of the computers in our environment.
Jamf consolidates the growing needs of a Mac environment into into their management programs.
What do you like best about the product?
- Remote support for all Apple devices
- Ability to secure MacOS and iOS devices
- Amazing support if issues arise
- Ability to secure MacOS and iOS devices
- Amazing support if issues arise
What do you dislike about the product?
We have only been using the application for the last year, so it has been an overall great product. We haven't had any issues that couldn't be solved by their support team (most of our issues were my team not knowing how to complete a task).
What problems is the product solving and how is that benefiting you?
My team has been able to revolutionize our setups and support for Apple devices. Through the use of this management software, my team is excited to see what all Jamf has to offer in order to streamline our overall support to our Apple staff and faculty members.
Recommendations to others considering the product:
If you are looking to cut down on the time spent preparing/supporting an Apple product in your current fleet, then I'd highly consider Jamf as an option. Our setup time has decreased easy by 50% and our time spent supporting users has dropped because of how Jamf allows my team to provide tools to troubleshoot themselves.
Jamf is everything we didn't know we were missing!
What do you like best about the product?
Jamf makes it easy for us to support our growing staff.
What do you dislike about the product?
One feature I would love to see is remote screen sharing over vpn within Jamf.
What problems is the product solving and how is that benefiting you?
Remote support for staff from Toronto to Orlando and the easiest onboarding flow.
Recommendations to others considering the product:
Try it! There is so much you can do with it. The automation of deployments is my favorite!
Zero touch mac environment management
What do you like best about the product?
Manage mass number of apple products (Macs, iPad, iPhone) from one single point. It was amazing to deploy security patches, application packages, restrict device features, etc. from one single point. Helps a lot to control device inventory and determine device life.
What do you dislike about the product?
Still learning the software. A lot to learn and implement. It's too early for me to mention any disliking point.
What problems is the product solving and how is that benefiting you?
Inventory control, package distribution, epo update, OS x update, apps update, restrict device features, etc. Centralized management.
Recommendations to others considering the product:
I would highly recommend mac admins to try Jamf Pro.
JAMF Pro
What do you like best about the product?
JAMF has allowed my company go from 7 to over 500 Mac's in less than 3 years, w/o increasing support personel.
What do you dislike about the product?
JAMF can be a little buggy at times and when you report it, if it's been reported, they put you on the list and it goes into a black hole (or seems like a black hole).
What problems is the product solving and how is that benefiting you?
We are rolling out Mac with little to no tech support. Users can be self sufficient and through Self Service, in most cases, solve the problem themselves.
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