Jamf for Mac
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jamf | Pro 10.24
What do you like best about the product?
Jamf Pro is an exceptional tool for viewing and managing Apple devices. The ability to search and find a device via serial number, asset, or by name/building, etc. makes user experience very low-stress. Most liked and best feature — the ability to create scripts in the jamf Pro environment.
What do you dislike about the product?
Disliked (in 2019 and early 2020) — there were some issues when navigating in the mobileDevices tab in jamf Pro. The pull-down menu in between the 'search bar' and 'search button' would sometimes be an empty field, therefore, throwing an error or blank result. When attempting to make a search on a mobile device and leaving the pull-down menu unnoticed (as it was blank) caused some concerns. It was a bit of a nuisance for one or two colleagues, but I personally never grew very frustrated with the minor issue. I believe the issue has long been addressed because I now see "Mobile Devices" and "Mobile Device Apps" in the pull-down menu. jamf Pro still remains an exceptional tool for our Jamf Pro users.
What problems is the product solving and how is that benefiting you?
Solving: Organizing devices and ensuring that our static/smart (computer & mobile) groups are maintained and working efficiently.
Benefits: Being able to write scripts and eventually see them work in realtime. This encourages and motivates me to keep innovating for future issues/needs.
Benefits: Being able to write scripts and eventually see them work in realtime. This encourages and motivates me to keep innovating for future issues/needs.
Recommendations to others considering the product:
If it's Apple device management, Jamf can provide tools and solutions for all of your needs.
Systems Administrator
What do you like best about the product?
Easy of use. Clean UI. Leader and Innovator.
What do you dislike about the product?
The requirement for 50 Device Minimum regardless of needs.
What problems is the product solving and how is that benefiting you?
Easy to see, dynamic inventory and overall basic device policy management.
Recommendations to others considering the product:
JAMF is the leader in the Apple MDM and has an incredible partnership with Apple to create a unmatched product.
Industry Standard for a Reason
What do you like best about the product?
I like how simplistic and unified it is. With Windows management, you need several systems (AD, SCCM, a software update system, etc.) to manage your endpoints. With Jamf, you only need Jamf. It does it all. Because it is unified, you only need to run a single command or click a single button to apply all the changes you made. You want to install software, map a printer, and deploy policy changes? Prep the changes in the admin console, and either push the changes out from there, or run a simple command on the endpoint itself. Jamf does the rest. And with Jamf Cloud, you can even install applications remotely. As an organization with several hundred Macs, iPads, and Apple TV's, I can tell you that it would be close to impossible to manage them without Jamf.
What do you dislike about the product?
I do not like that Jamf seems to use group names instead of group ID's for linking groups to other groups. For instance, if you have a departmental group that is mapped to several other policies, if you change that departmental group name, it breaks the link to all the policies. I also do not like that you cannot nest groups in other groups. Those two simple things would make for a more Active Directory-like experience that most administrators are used to. It would also allow for better organization.
What problems is the product solving and how is that benefiting you?
Jamf allows us to manage devices from anywhere on earth with an internet connection. In today's world of remote work, administrators are no longer able to physically touch every device in their organization whenever they need to. With Jamf (specifically Jamf Cloud), you dont need to. You can make any configuration you want, map a printer, set policies, etc, and just push them out to your devices. When those devices check in with Jamf, the policies will be applied, and the administrator doenst have to worry about it. Less worry and more productivity are what Jamf brings to administrators.
Recommendations to others considering the product:
There is really nothing to consider. Jamf Pro is the industry standard Mac management tool. If you were to ask Apple what to use, they will literally tell you to use Jamf.
Versatile and fully customisable, <3 Jamf
What do you like best about the product?
I like how we can fit in Jamf with all of the departments within our organisation. All evenly impressed.
What do you dislike about the product?
I can't come up with current parts I dislike, probably due to the fact that it's completely customisable.
What problems is the product solving and how is that benefiting you?
Enrollment of new colleagues used to be hard and time expensive, now we enroll new colleagues within 30 minutes fully provisioned without any IT in between.
Best MDM we have used
What do you like best about the product?
JAMF Pro is easy to set up and use. Initially, our device enrollment took 30+ minutes per device and with JAMF Pro we have dropped that down to a few minutes. Making configuration changes is quick and painless.
What do you dislike about the product?
The only criticism I have is that some of the options in the portals should have more information on the portal page about what the function is or how it is used. JAMF has great documentation, and the interfaces are sleek, but I find that I have to go back and forth between the documents and the web interface to configure settings. This is to be expected, but some extra tooltips would be nice.
What problems is the product solving and how is that benefiting you?
JAMF Pro has helped us reduce the amount of staffing and time needed to manage our iPad deployment. This allows us to focus our efforts on other areas of our business.
Simply the Best MDM
What do you like best about the product?
The Jamf online community and technical support staff and educational resources are by far the best available for macOS and iOS management.
What do you dislike about the product?
Apple only, in Government does create some difficult selling points when other MDM's are able to manage all platforms.
What problems is the product solving and how is that benefiting you?
Allows the most flexibility and customized workflows, via Scripts and built in tools within the JSS
The all-in-one-solution I love and which still evolves by keeping up the most important tools.
What do you like best about the product?
The dashboard is absolutely essential for me. Every day I start with it as Homepage and close it at last rest assured. Giving feedback to the management and having an eye on incoming to-dos by smartgroups or patchreports is also precious to me.
What do you dislike about the product?
There are still limits set by Apple and of course time itself which sometimes force me to create a workaround for something essential to me. There are a lot of things you need to do by scripting to solve, but on the other hand: you can still learn from that!
I was sad when Jamf Pro got new shortcuts, feels kind of windows-ish to use them now.
I was sad when Jamf Pro got new shortcuts, feels kind of windows-ish to use them now.
What problems is the product solving and how is that benefiting you?
I manage nearly all Apple devices in our company and so I can rollout software, fix issues, provide individual solutions for remote working or assist users with their individual issues - all with Jamf Pro.
Before we used Jamf Pro the updates weren't installed regularly/periodically , the software were on a different patchlevel and if anything broke the user has to manually setup his mac anew.
Before we used Jamf Pro the updates weren't installed regularly/periodically , the software were on a different patchlevel and if anything broke the user has to manually setup his mac anew.
Recommendations to others considering the product:
Take your time, test it, discover it, take a good look at the jamf nation website and even if you don't go with Jamf Pro, you should become a part of Jamf Nation and also the macadmin-slack. The community helps each other and the jamf support is great. If you enjoy Jamf Pro consider the trainings offered by jamf to increase your knowledge in many ways!
Jamf Pro Review
What do you like best about the product?
The Jamf Pro MDM is the best tool on the market for managing Apple devices.
What do you dislike about the product?
I have no dislikes with Jamf Pro. The product works as designed and the support is great
What problems is the product solving and how is that benefiting you?
With using Jamf Pro it makes it easier to manage the 1500 Apple devices we have in our environment. Deploying apps and software to devices is more streamlined instead of us going device to device like we have in the past.
JAMF IN SANOFI
What do you like best about the product?
this a complete suite for managing your Apple devices
What do you dislike about the product?
No Native integration with Service Management Tools
What problems is the product solving and how is that benefiting you?
We are a large organisation and this product helps us manage efficiently our Fleet
Recommendations to others considering the product:
This a very complete product, I should meet the major of your organisation requirements in terms of Apple device management and it is one of the top product in the market, sincerely recommends if you want a reliable solution to manage your fleet
Great support makes JAMF Pro easy to use
What do you like best about the product?
If I need any help the support team are always quick to respond and are in my time zone and speak my language.
What do you dislike about the product?
As with any powerful software, training is recommended which should be budgeted for.
What problems is the product solving and how is that benefiting you?
The security team want to have visibility of the macOS computers and JAMF Pro gives them all the data they need about the fleet.
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