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    Robert G.

JAMF Review: The Gold Standard in MDM Solutions

  • October 01, 2020
  • Review provided by G2

What do you like best about the product?
One of JAMF's standout features is its robust integration capabilities. Whether you're syncing with Active Directory or leveraging Apple's Volume Purchase Program, JAMF makes the process smooth
What do you dislike about the product?
Support is making a comeback, in the past JAMF was growing and support could be some what lacking. They have seemingly addressed this issue.
What problems is the product solving and how is that benefiting you?
Security is paramount in today's digital landscape, and JAMF does not disappoint. From ensuring device compliance to enforcing security policies, JAMF gives IT administrators peace of mind.
Recommendations to others considering the product:
Do your research and you will find this is the MDM to rule all others!


    Primary/Secondary Education

Jamf Pro

  • October 01, 2020
  • Review provided by G2

What do you like best about the product?
Layout and the format is very clean and sleek and lays everything out for the user to find what they are looking for.
What do you dislike about the product?
I really have not encountered an issue that I dislike, other that messages and badges that will not disappear after reading/viewing.
What problems is the product solving and how is that benefiting you?
Our district utilizes Jamf Pro for the management of our school's apple devices. Updates have made some steps more user friendly.


    Primary/Secondary Education

Easy to Use with GREAT SUPPORT!

  • October 01, 2020
  • Review provided by G2

What do you like best about the product?
I love how easy the data is at your fingertips. The best is how easy it is to get ahold of someone to help that knows what they are doing. They take their time to help you out and walk you through what you need! No matter how basic the problem or more challenging the issue is. They are always pushing the envelope and proactively evolving rather than reactively responding. Jamf gives you the tools that you need in one place to keep your users safe, secure, and have the tools they need to get the job done.
What do you dislike about the product?
I'm not sure I have found anything yet that I don't like!
What problems is the product solving and how is that benefiting you?
Working in a K-12 environment with students participating both remotely and in-person has been an issue. Having Jamf to be able to push out programs, apps, and policies remotely to students without having them need to come in has been excellent. Deploying new devices is a snap. It could not be easier! Prestage enrollment, married with configuration profiles during enrollment, saves so much time!


    Primary/Secondary Education

Full of feature, but price is high.

  • October 01, 2020
  • Review provided by G2

What do you like best about the product?
Allows me to push out policies and profiles at any time, before using Jamf, we pushed a "Golden Image" using Deploy Studio, and what the labs got with the image was locked in.
What do you dislike about the product?
Repackaging applications and deploying printers. I have yet to successfully deploy printers for our HP printers because I can never find drivers. I can deploy the printer but students then have to install the driver and they dont have admin rights. Support has tried to help, but Im still having issues. Cost also seems high, and the more Macs\iPads we get the harder the price hits our small district.
What problems is the product solving and how is that benefiting you?
Refreshing Labs is simple with Jamf, as well as pushing restrictions and wireless settings. Building lab images used to be a major burden for our techs, taking time and they weren't very comfortable with MacOS. Now we simply push a policy, and they are wiped and get the software we assign to them.
Recommendations to others considering the product:
It is fully of features and if you put enough time and resources toward it, it can improve your management of apple devices.


    Steven H.

Well worth the price of admission

  • October 01, 2020
  • Review provided by G2

What do you like best about the product?
The overall picture of Jamf Pro and Jamf products in general is that you're not just getting a product you're getting an experience that's second to none. Service & Support from Jamf themselves and a community of likeminded Jamfer's to bolster the notion that you're not handed a slab of beef and thrown to the wolves. Constant stream of new features and exciting new ways to manage our small community of devices.
What do you dislike about the product?
Jamf Pro is pricey let's get that out the way immediately. That being said we're a smallish urban school district so dollar signs alway look bigger than they really appear. This belongs in the like section above, but when I pushed back on the pricing account managers were always willing to help out whenever they could.

This has been discussed to death on Jamf Nation, but the UX is a bit difficult to read at times on 10.x due to the text color palette being used. It seems to be the trend these days to use softer palettes that are difficult to read in brighter settings.
What problems is the product solving and how is that benefiting you?
Initially it was getting our iOS devices managed. No brainer there. Using kludgey manual, configurator type setups are the worst. When we did a full staff laptop replacement several years back those manual, golden image setups wore me out so Jamf Pro came to the rescue. Not quite a no step 3 process, but 99% of our staff setup their own machine.
Recommendations to others considering the product:
If you're new to Mac management as a whole then get a jump start. Even if you're a fast learner or like to DIY a Jump Start helps out tremendously.


    Miguel R.

Jamf Pro makes life as an IT Professional much easier

  • October 01, 2020
  • Review provided by G2

What do you like best about the product?
My favorite thing about Jamf Pro is that it is a complete solution for managing Macs and iOS Devices. I am able to ship out a brand new asset direct from Apple to an employee and get it set up and managed automatically once they connect to their wifi network. The employee gets the satisfaction of opening a brand new Apple product and we get the peace of mind that their asset will be set up with the correct software, settings, policies, and security that we require for our business. Jamf Pro has made managing Apple IT assets fun.
What do you dislike about the product?
There is not too much to dislike about Jamf. Although there have been times when I have run into issues, the support team is always quick to respond and provide me with information and a quick resolution to my problems. Jamf has been a great partner for me personally for the past five years at three different companies I have worked for.
What problems is the product solving and how is that benefiting you?
In my current role, I am the only member of the IT department and Jamf Pro has empowered me with the tools to manage our fleet of IT assets with ease. I have created a lot of automation for software updates, macOS updates/upgrades and patching, and I am able to push out security settings that align with our compliance requirements.


    Balaji R.

Balaji Rajamanikyam at Experian PLC

  • October 01, 2020
  • Review provided by G2

What do you like best about the product?
Interface and ease of use and the ability to manage user's very easily.
What do you dislike about the product?
Reporting and Patching.
Why is it when i access a webpage in JAMF ( Ex: Policies) that after accessing information i need when i hit the back arrow it always returns to page 1 of the database and does-not leave it where i left off in policies category. THIS DRIVES ME OUT OF MIND...
What problems is the product solving and how is that benefiting you?
Managing the entire fleet of mac's at Experian.

Benefits are ease of use and the ability to learn the management system much quicker than others...


    Religious Institutions

JAMF Pro has made it so much easier to manage out Macs.

  • October 01, 2020
  • Review provided by G2

What do you like best about the product?
Managing computers, it makes it so easy.
What do you dislike about the product?
Can't think of anything. It works great.
What problems is the product solving and how is that benefiting you?
We knWhatow any issues our computers may be having. We know what is installed on each computer. We can control when users upgrade their OS and apps.
Recommendations to others considering the product:
Make sure your IT team gets trained. It makes managing our Macs really nice.


    Chris P.

JAMF is a must for getting the most out of Apple products in your work enviornment

  • October 01, 2020
  • Review provided by G2

What do you like best about the product?
I love that it helps me manage my fleet of 1,000 iPhones effortlessly. If one is lost, I can place it in lost mode immediately to safeguard user data. I can add apps on the fly to everyone's phones, as was necessary during this pandemic. It also makes it easier to remotely activate cell service by having all the requisite device hardware info easily available at my fingertips. Jamf gives you create customizability for all your Apple devices. Having a reliable remote mobile device management solution was pivotal to my organization in helping navigate the current COVID-19 crisis.
What do you dislike about the product?
Apple is known to change things on a whim which can sometimes leave us scrambling. Not really an indictment of Jamf, but you can expect to roll with having to relearn how to do things you already are doing but in different ways in order to keep your business afloat. Some products and features have sparse support documentation by Jamf, especially surrounding things like Jamf Connect.
What problems is the product solving and how is that benefiting you?
Jamf Pro is helping our mostly mobile workforce stay connected via their management systems so that even though we aren't face to face we can still troubleshoot and modify devices when needed.


    Tony P.

Daily Driver

  • October 01, 2020
  • Review provided by G2

What do you like best about the product?
JAMF Pro is flexible and customisable, encouraging creative solutions that are shared across an incredibly diverse forum. If you have a problem, the solution has generally been implemented before.

I personally use JAMF Pro on a daily basis, it's my primary management tool allowing me to standardise and every growing fleet of devices.
What do you dislike about the product?
Inventory can be a little frustrating. I really dislike that I can't work on more than one policy at a time.
What problems is the product solving and how is that benefiting you?
The management of 7000+ devices across multiple regions and several time zones. The latest problems we're solving right now are JAVA implementation, and the removal of Oracle JAVA across the estate. The benefits will be cost savings.