Jamf for Mac
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Complete device management solution
What do you like best about the product?
The ability to save time in installing programs on a large number of computers. the control of the inventory of devices is quite friendly and its interface is very easy to use
What do you dislike about the product?
I really have nothing negative to say about this wonderful software
What problems is the product solving and how is that benefiting you?
No problem in managing equipment, it gives me the facility to make machines ready for tasks, wherever and whenever it is necessary.
Jamf Pro - Deserved Market Leader
What do you like best about the product?
Jamf Pro is the market leading Mobile Device Manager (MDM) for Apple devices. It has all the features needed for enterprise level device configuration and control. The Web GUI is excellent; functional yet easy to use. I love the API for automating parts of the system and integrating with other tools.
Jamf also pride themselves on zero-day support, when a new version of any Apple OS is released Jamf supports it that day.
I've also found their tech support to be both speedy and effective. They're a good company to deal with.
Jamf also pride themselves on zero-day support, when a new version of any Apple OS is released Jamf supports it that day.
I've also found their tech support to be both speedy and effective. They're a good company to deal with.
What do you dislike about the product?
Some parts of the GUI could do with a better look at filtering and ordering of objects on the screen.
What problems is the product solving and how is that benefiting you?
Jamf Pro allows us to build a system that gives us zero-touch deployment of Macs. We can have them shipped straight to the staff member and when they plug in their Mac and connect it to WiFi it gets configured and the apps required by that user are downloaded without IT doing a thing. That's so convenient for both us and our users.
Jamf Pro allows us to configure a secure and usable system for our Mac fleet.
Jamf Pro allows us to configure a secure and usable system for our Mac fleet.
Recommendations to others considering the product:
Give one or two others a look before you look at Jamf Pro and you will see how it just seems to do a better job and have a better feature set.
A must have to manage your fleet of Mac and iOS devices!
What do you like best about the product?
Jamf has helped our small IT department be able to manage over 1500 devices with ease.
What do you dislike about the product?
Not alot to dislike. Jamf keeps up to date with the latest Apple OS releases which helps keep our devices up to date as well
What problems is the product solving and how is that benefiting you?
Jamf Pro has helped with iOS management for our school as well as macOS and tvOS. We keep our hands off the devices and can support our teams and students without face to face interactions.
Recommendations to others considering the product:
If you want to be able to control all your Apple devices easily, this is it
There are mdm solutions out there, if you can choose JAMF, you should
What do you like best about the product?
It's flexibility. This is largely due to it's ability to leverage scripting to implement custom solutions to satisfy organizational needs. It's also very reliable due to the many ways that it can trigger policies that target your fleet. Not to mention, jamfnation forums are a huge help, not only to JAMF users, but to anyone managing macs. It has saved me from headaches many times over.
All said, if you want as close to an all-in-one solution as you can get, and not deal with open source, I'd choose Jamf Pro.
All said, if you want as close to an all-in-one solution as you can get, and not deal with open source, I'd choose Jamf Pro.
What do you dislike about the product?
The cost of JAMF may prevent some organizations from choosing it as their mdm solution. However, because it is so good at what it does cost savings may actually exist elsewhere. At minimum, you will sleep better at night.
That said, It doesn't come without it's faults. Reporting could be improved. Some people even have used other tools like munkireport to supplement what it can do.Managing multiple printers in large environments could also be improved. Took me a while to get all of our printer policies in line with ~200 printers. I would also say this is partly a general mac-management issue and not strictly a Jamf issue. However, Jamf could make it easier on the admins that use it with the ability to clone and modify ALL aspects of the policy xml file using the api.
I've been priced out of Jamf before because of cost of it and had to look elsewhere. Many open source solutions are available that can be paired together to create a functional management suite. These would come with a higher technical barrier to entry, and would add more complexity all while sacrificing the kind of flexibility that JAMF natively brings. I know that if education pricing wasn't a thing, this is where I would be now. I also realize that any business of a decent size should be able to justify the cost.
That said, It doesn't come without it's faults. Reporting could be improved. Some people even have used other tools like munkireport to supplement what it can do.Managing multiple printers in large environments could also be improved. Took me a while to get all of our printer policies in line with ~200 printers. I would also say this is partly a general mac-management issue and not strictly a Jamf issue. However, Jamf could make it easier on the admins that use it with the ability to clone and modify ALL aspects of the policy xml file using the api.
I've been priced out of Jamf before because of cost of it and had to look elsewhere. Many open source solutions are available that can be paired together to create a functional management suite. These would come with a higher technical barrier to entry, and would add more complexity all while sacrificing the kind of flexibility that JAMF natively brings. I know that if education pricing wasn't a thing, this is where I would be now. I also realize that any business of a decent size should be able to justify the cost.
What problems is the product solving and how is that benefiting you?
I work in a 90/10 (pc to mac) environment with roughly 4000 computers. Macs were the wild west until we tried to reign them in and add order (bring macs under the same level of management and control as our pc's). I can't imagine doing that well with some of the other mdm's. I'm saying that after trying to do it with Airwatch and open source solutions first.
We use Jamf for custom fixes for our techs that are made available in Self Service. We manage our printers. We do simple things that have big effects like restricting new OS upgrades when they come out because that can really break things (cough...loss of 32-bit app support in Catalina). Imaging has been completely replaced with a (close to) zero-touch DEP workflow. We keep track of our filevault keys. We use PPPC to create profiles that allow necessary organizational apps to function by enforcing the privacy settings they need at the OS level. We've used it to deploy, and configure, NoMAD, and then the Apple Kerberors extension after that to fix AD authentication and password synchronization issues. The list goes on...
We use Jamf for custom fixes for our techs that are made available in Self Service. We manage our printers. We do simple things that have big effects like restricting new OS upgrades when they come out because that can really break things (cough...loss of 32-bit app support in Catalina). Imaging has been completely replaced with a (close to) zero-touch DEP workflow. We keep track of our filevault keys. We use PPPC to create profiles that allow necessary organizational apps to function by enforcing the privacy settings they need at the OS level. We've used it to deploy, and configure, NoMAD, and then the Apple Kerberors extension after that to fix AD authentication and password synchronization issues. The list goes on...
Recommendations to others considering the product:
Jamf makes a great product. If you are a larger organization it's worth the investment in having a mdm solution that was built with the mac in mind and can scale well. If you are a smaller or medium sized business, determine what all you need an mdm to do, and think of the people you will have as administrators. If that person is only a part time administrator, or if you only need to push some app store apps and basic config profiles, one of the lighter Jamf products may be a better fit. There are also other mdm solutions that can meet those same functions while integrating with DEP (simpleMDM, mosyle, fleetsmith, etc)
Best of Class Apple Device Management Solution
What do you like best about the product?
I like how Jamf is keenly focused on the Apple platform, making them the golden standard for Apple device management in the enterprise. I love the cohesive and supportive Jamf Nation community and all the integrations available to Jamf. Having used pretty much all the popular MDMs, from experience, Jamf is the golden standard for Mac management.
What do you dislike about the product?
There is really nothing to dislike, but I wish there was a simpler way to send a delete configuration profile command to a single device similar to Workspace ONE/AirWatch where you could delete a specific config profile from the device view and then re-push it out again for troubleshooting rather than having to edit the profile's scope which could potentially affect all users for some junior admins, not much of an issue with right account permissions, but one thing I would love to see implemented.
What problems is the product solving and how is that benefiting you?
Managing Macs and empowering Mac users with the Jamf Self Service is phenomenal and helps reduce support incidents and empowers users.
All the tools you need - and more
What do you like best about the product?
It's the whole package: Take the Jamf200, using Jamf Pro and when there are questions just head over to Jamf nation. You WILL get an answer for your problems. And if not there, you can send a short message to customersuccess@jamf.com and the will do literally everything to help you.
When I came to this job more than two years ago, I had no clue about jamf. Actually at that time it has been still the "Casper Suite" version 9.101, because the missed many updates in the company. And it was a mess by the way.
Since then I already felt the power of jamf, though I had no lesson, just the learning from my predecessor.
Then I took the Jamf200 and had an Upgrade and 18 updates to the then latest 10.18 version. I unleashed its power by cleaning it up, freeing it from some 50+ policies, Gigabytes of depricated or old software and freshed it all up. (Thanks to my colleague Hannes Gnad from Apfelwerk for some serious work)
Today it's running smoothly, alle users are glad to have it.
Plans in the future are to push it further, have it more interactive for the users and perhaps build some little fun in it.
When I came to this job more than two years ago, I had no clue about jamf. Actually at that time it has been still the "Casper Suite" version 9.101, because the missed many updates in the company. And it was a mess by the way.
Since then I already felt the power of jamf, though I had no lesson, just the learning from my predecessor.
Then I took the Jamf200 and had an Upgrade and 18 updates to the then latest 10.18 version. I unleashed its power by cleaning it up, freeing it from some 50+ policies, Gigabytes of depricated or old software and freshed it all up. (Thanks to my colleague Hannes Gnad from Apfelwerk for some serious work)
Today it's running smoothly, alle users are glad to have it.
Plans in the future are to push it further, have it more interactive for the users and perhaps build some little fun in it.
What do you dislike about the product?
I am still having problems with the config profiles, though I am not sure if it is me or the Jamf Pro. One major problem I had was the renewal of the SCEP policy which deleted the WiFi access on all devices, but missed to put it on again - because to get the new .mobileconfig file, you had to be within the network... (the hen and egg problem, you know!?).
We fixed it by connecting LAN by cable and the Profile was deployed again, but it still annoys me. I'll get this fixed soon by changing the servers environment...
We fixed it by connecting LAN by cable and the Profile was deployed again, but it still annoys me. I'll get this fixed soon by changing the servers environment...
What problems is the product solving and how is that benefiting you?
SCEP profiles, Wallpaper updates to fit Corporate Identity, deploying Apps w/ and w/o VPP as we do with Printers per Room, providing user information of business critical information like Exchange downtime, network problems, etc.
Easy to Deploy to a client Apple Device!
What do you like best about the product?
We have been using Jamf Pro in almost a year and it makes our lives more easier in managing 450 plus Apple devices mostly iMacs. From PreStage Enrollment where required MDM, software and policies are auto applied; to Deploying new softwares and tailored policies for a group. It is amazing how it's easy to do all these by just enrolling the client device to the Jamf Pro.
What do you dislike about the product?
Currently doesn't support Arcsight for log management.
What problems is the product solving and how is that benefiting you?
Managing remote devices especially this pandemic, where most of the people work from home.
Recommendations to others considering the product:
Go get Jamf Pro!
Jamf changed my life.
What do you like best about the product?
It's so nice to be able to achieve what I want with a very user-friendly UI that's easy to understand!
What do you dislike about the product?
I hope the Intune integration is more stable.
It may be a problem on the Intune side, but I think the repeated login pop-up windows on the Mac side are lowering the user experience!
It may be a problem on the Intune side, but I think the repeated login pop-up windows on the Mac side are lowering the user experience!
What problems is the product solving and how is that benefiting you?
Replaced antivirus software without making the user aware of it.
I saw an advantage in that there were no user inquiries.
I saw an advantage in that there were no user inquiries.
Jamf Pro is the swiss army knife every organisation needs
What do you like best about the product?
The Self Service experience Jamf Pro provides our college is game changing. The ability for our students and staff to install any of our applications from anywhere in the world is brilliant especially useful during remote learning. We can easily provision new software and apps for our students and staff to install through Self Service at any time.
What do you dislike about the product?
The lack of native intergration with Jamf Connect
What problems is the product solving and how is that benefiting you?
Zero touch rollout of devices is brilliant
Enabling Apple in Education
What do you like best about the product?
Jamf Pro combined with Apple Classroom has changed iPads from being a distraction in the classroom into an irreplaceable tool for teaching and learning. It is extremely powerful and scalable for large numbers of devices.
What do you dislike about the product?
There's not much to dislike about Jamf. New features are being added all the time so by the time we feel like some functionality is missing it is usually available.
What problems is the product solving and how is that benefiting you?
One problem that would cause a lot of lost time for our team was the activation lock on staff devices. The ability to disable this or clear an existing activation lock on our DEP enrolled devices has sped up our onboarding and exit processes. It allows us to quickly turn around devices to new staff members or students without a long line of communication or a trip to Apple with proof of purchase to get activation lock cleared.
Staff and Students often seem to set and forget their passcodes, especially with the introduction of biometrics to unlock a device. Jamf's clear passcode command is a lifesaver for a school with over 1200 mobile devices deployed.
Staff and Students often seem to set and forget their passcodes, especially with the introduction of biometrics to unlock a device. Jamf's clear passcode command is a lifesaver for a school with over 1200 mobile devices deployed.
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