Jamf for Mac
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The solution for Apple device management in higher education
What do you like best about the product?
Jamf Pro gives our users self service options, allowing them to manage their own devices, install their own software, and troubleshoot their own issues easily. It gives us a myriad of information to make business decisions from, and helps greatly with remote troubleshooting and support, especially in the age of covid. We can be confident that all of our machines are up to date and compliant with our policies, and upgrading to new software versions for our fleet is simple for both us in IT as well as our users. The power that comes from being able to automate management of our devices has greatly reduced the time and effort required to support our faculty and staff. Jamf Support is also excellent, and their training documentation, certifications, and user community are invaluable in efficiently managing the service.
What do you dislike about the product?
Some features that seem basic are lacking or missing, even with feature requests that have a large number of 'votes' by other users. The good thing is that nearly anything is possible with custom bash scripting or package deployment, so we have been able to work around most issues that we've run into. We would also like to see better support for patch management; currently there are a limited number of apps that can be automatically patched and version controlled, so we don't make as much use of this feature as we would like. There are third party solutions for this, but they tend to be pricey and not a good fit for our smaller organization.
What problems is the product solving and how is that benefiting you?
We are providing better support through self service, allowing our faculty and staff to manage their own devices and problems more easily than would be possible if we were required to interact with every situation that Jamf covers. Especially now that many people are working remotely, it is infinitely easier for us to deploy software to users through Jamf than to have to host software installers and provide instructions, or to have to manually install software ourselves. We have been able to reduce reliance on support staff greatly, freeing up IT staff to work on more challenging issues with larger organizational benefits.
Jamf Pro
What do you like best about the product?
This software has made it so much easier to manage our apple systems. Setup and conversion was simple and required very little knowledge. Their support has been great and their training is worth the extra money. It is very easy to use and requires little on our users part. Deployment is a breeze and updates apply instantly.
What do you dislike about the product?
No complaints so far. It works great. Never had a major issue.
What problems is the product solving and how is that benefiting you?
This software has made it a lot easier to manager our company owned apple products. Bring a large group of small companies we needed a solid central MDM/DLP solution. This one offered that to us at a reasonable cost. Our prior solution would have required a lot more money and overhead to make it work. This is simple and they work closely with apple so things are very nice and organized.
Recommendations to others considering the product:
Great product for the price.
Simply the best
What do you like best about the product?
very organised and trustable also I can manage very well
What do you dislike about the product?
I think need to add more features with ID
What problems is the product solving and how is that benefiting you?
all the managed policies problems can be solve remotely
Recommendations to others considering the product:
please add ID card is ready to be picked up in touch ID group for admin group
One Stop Solution to manage Apple devices
What do you like best about the product?
Jamf Pro is sleek , super duper easy to implement the solution.
Its really interesting to integrate Jamf with other tools.
Jamf Support is really awesome!!
Its really interesting to integrate Jamf with other tools.
Jamf Support is really awesome!!
What do you dislike about the product?
Jamf Training curriculum still need to be worked on.
What problems is the product solving and how is that benefiting you?
We are securely managing Apple devices in a secure containerisation.
We are able to accompish integration with third party tools.
We are managing Office suite and update nicely!!
We are able to escrow reovery keys from Jamf to McAfee ePO.
We are able to utilise Composer great tool for software packaging.
We are able to accompish integration with third party tools.
We are managing Office suite and update nicely!!
We are able to escrow reovery keys from Jamf to McAfee ePO.
We are able to utilise Composer great tool for software packaging.
Recommendations to others considering the product:
Dont worry about Cost and I would humble request please dont compare Jamf costing with Microsoft Intune.
One Stop Solution for managing Apple devices
What do you like best about the product?
Easy to use.
Clear UI Interface.
Great Support Team.
Implementation is super straight forward.
Integration with other tools is much feasible.
Way to go in terms of Security
Clear UI Interface.
Great Support Team.
Implementation is super straight forward.
Integration with other tools is much feasible.
Way to go in terms of Security
What do you dislike about the product?
Training is one of the area which need improvement.
All trainers are not good and some are not professional at all.
All trainers are not good and some are not professional at all.
What problems is the product solving and how is that benefiting you?
well we were able to manage unmanaged macOS devices across the globe.
we are able to integrate with our inhouse tools without any issue.
we are able to integrate with our inhouse tools without any issue.
Recommendations to others considering the product:
Way to go, however its expensive than other MDM solutions
Mac management made easy
What do you like best about the product?
Jamf Pro makes Apple device deployments consistent & scalable with great fleet visibility and management.
What do you dislike about the product?
Jamf Pro is awesome, there is nothing not to like.
What problems is the product solving and how is that benefiting you?
Global deployments and management of a fleet of 2,500 Mac devices scattered across 9 countries.
Gold Standard for Apple MDM
What do you like best about the product?
It's highly customizable and flexible. Support and the community are fantastic with solving problems.
What do you dislike about the product?
There's a decent sized learning curve since it's capable of doing so much.
What problems is the product solving and how is that benefiting you?
We're able to amplify our IT staff. We're able to manage our entire fleet with far fewer staff than if we didn't have an MDM.
JAMF in enterprise
What do you like best about the product?
- neat self service
- zero day available
- outstanding support
- zero day available
- outstanding support
What do you dislike about the product?
There really is not much to dislike here.
What problems is the product solving and how is that benefiting you?
- enterprise level Apple support and deployment
Jamf Pro Cloud is the MDM of choice for Education
What do you like best about the product?
Jamf Pro Cloud empowers us to maintain security and control on all our facutly and student apple devices with ease. The enrollment and configuration profiles are seamless and easy to set up, yet powerful and work well.
What do you dislike about the product?
nothing so far. We've had a very positive experience.
What problems is the product solving and how is that benefiting you?
We have 500+ Apple macs and iPads deployed for in-building staff and remote learning and management is simple. Jamf Pro's control tools are flexible and powerful and allow us to set up access groups and configuration profiles easily. Software updates and patch management is a breeze and the self service app store empowers our users to deploy apps they need to educate or learn with ease.
Recommendations to others considering the product:
I would highly recommend Jamf Pro to any educational institution with more than 10 macs/ipads to manage. Its the most powerful and easy to use MDM i've seen to date.
Comprehensive endpoint security suite for macOS
What do you like best about the product?
Day 0 support; Protect is macOS only and leaves legacy baggage out (ported over Windows or linux products); on-device processing and detection focus for security and privacy; automation with jamf
What do you dislike about the product?
Protect covers a large area of Endpoint Security (malware, threat prevent, EDR, eDLP) and for macOS administrators who aren't familiar with macOS and the new Endpoint Security frameworks Apple added since Catalina, some of these things are more difficult to communicate to others for understanding. Jamf could make additional documentation, comparisons, examples available to help this point.
What problems is the product solving and how is that benefiting you?
Nothing good comes from ported over Security solutions as many administrators know. Protect solves that plus does not place a dependency on macOS updates with its guaranteed Day 0 support.
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