Mixpanel
MixpanelReviews from AWS customer
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Director of Product Management
What do you like best about the product?
Mixpanel is our go-to solution to track our web application usage. It enables us to track every interactions , adoption of features and help with product prioritization. I particularly like the "Insights Analysis", which is very powerful to investigate particular application usage.
What do you dislike about the product?
The Dashboard is still very limited. I wish we could define better, more flexible dashboards.
What problems is the product solving and how is that benefiting you?
We're tracking usage patterns and measure new features adoption. We can see when customers don't use a particular feature and follow-up to improve it.
Recommendations to others considering the product:
Mixpanel is pretty much the gold standard for webapplication usage tracking. Easy to implement, fairly flexible, and excellent support. I highly recommend them. If you need powerful dashboard though, you should then export the data and use another solution for dashboaring.
Great for pulling data on the fly
What do you like best about the product?
Customer support is amazing—they are super responsive and always get back to me right away with answers and/or assistant.
What do you dislike about the product?
It's not the most intuitive app I've used.
What problems is the product solving and how is that benefiting you?
I'm able to use Mixpanel for marketing attribution, which helps us understand the return on the money we're spending.
Enjoying the Mixpanel Experience
What do you like best about the product?
I like that I can see what my team members are interacting with on our product, as well as our customers. Mixpanel's data helps us get better at understanding what different channel customers find important and the most useful.
What do you dislike about the product?
Setting up the reporting is not super user friendly.
What problems is the product solving and how is that benefiting you?
Mixpanel helps us provide feedback to our product and engineering teams on what improvements could be made to the product to help our customers.
Easy, intuitive insights program
What do you like best about the product?
Easy navigation and intuitive interface.
What do you dislike about the product?
Not much, it's a great program. One small complaint is that I would like live data to refresh in real time rather than what seems like 20-30 minute blocks.
What problems is the product solving and how is that benefiting you?
Able to fully track activity and trends within our customer payment portal. Gives us insight into our metrics, giving us data we can then action on.
Great SDKs but confusing and limited interface
What do you like best about the product?
I love how easy is to set up profiles and send events with properties programmatically (we use PHP and JS SDKs) and your Python SDK to manage and pull large amount of data is also brilliant. Other great thing is your active ticket support system.
What do you dislike about the product?
I feel like users cohorts could be filters in more views (I often felt limited). Also we would like to have better control over exporting the reports from the interface.
What problems is the product solving and how is that benefiting you?
We have a browser extension that shows voucher codes. Properties and super properties are a life saver.
Recommendations to others considering the product:
If you want maximum control over your events and users and it's I'm your budget, I'd pick Mixpanel.
Simple
What do you like best about the product?
Very comfortable and easy to using applications
What do you dislike about the product?
Can’t download all db without payments, only for limitted, my project i not so big, and not small. I cant pay fixed payments
What problems is the product solving and how is that benefiting you?
It helps me for statistic and info about users
A great tool to track and understand how your customers use your product.
What do you like best about the product?
The live view of events in real-time. We almost instantly receive the actions that user did in the live-view and that's really great.
What do you dislike about the product?
Not very intuitive UI in some cases. Meaning in some cases it's hard to find what you're looking for specifically. Also maybe improve a little bit the filtering options, so that it's easier to combine multiple filters into one.
What problems is the product solving and how is that benefiting you?
It helps us with understanding on how our users are using our product, therefore we know what new features to develop and how to improve the existing ones.
Recommendations to others considering the product:
Make use of more features that Mixpanel has to offer.
Intuitive and easy to use, with endless ways to analyse data.
What do you like best about the product?
The JQL query feature is fantastic in that a knowledgeable data analyst can input queries that will return invaluable amounts of highly niche data.
What do you dislike about the product?
Not much really. I wish the bookmarks feature was a little more pleasing on the eye, but that's about it.
What problems is the product solving and how is that benefiting you?
We're using Mixpanel to analyse how our staff interact with company systems. Mixpanel then allows us to sample their work as part of a comprehensive quality control process.
Recommendations to others considering the product:
If you want a user-friendly way of analysing your company's data then go for Mixpanel.
Insightful tool.
What do you like best about the product?
I like the dashboard function the most since it enables clear overview of data you set up.
What do you dislike about the product?
I'd wish there are more guides on how to set things up. Series on how to improve certain metrics and how to set it up for business would be great as well. (at least for marketing department of our company)
What problems is the product solving and how is that benefiting you?
We are trying to get more insights about our users which we got with mapping whole experience. By doing some AB tests we quickly realized assumption is the mother of all ****ups. :)
Recommendations to others considering the product:
Know what you want to measure and then go step by step by implementing data for each metric you are trying to use.
Great tool but costly
What do you like best about the product?
All the features are quite strong. Funnel management is the most frequently used one. With the push/ email integration, it has also become a marketing tool now.
What do you dislike about the product?
it's quite costly. One needs to be doubly sure before taking it up and doing the integration.
What problems is the product solving and how is that benefiting you?
mostly building a data pipeline with events dumping and coming up with insights.
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