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Mixpanel

Mixpanel

Reviews from AWS customer

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External reviews

1,135 reviews
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External reviews are not included in the AWS star rating for the product.


    Laura W.

The customer behavior tracking system

  • November 28, 2019
  • Review provided by G2

What do you like best about the product?
Mixpanel is easy to deploy in both mobile devices and web. It tracks customer behavior. Good for limited time and limited budgets. It helps users to know which customer is following up, how they are inviting their friends, who is leaving in between the process .It measures the customer value of satisfaction with particular user's application. User can send alerts to their customers just using their mobile phones. Users can decide what they need to do now according to their customer’s behavior. It is best for business growth. It has Simple interface.
What do you dislike about the product?
Mixpanel gets slow when you track larger data. Your applications should be designed effectively so it can be used properly and can have good value otherwise some tools will be hard to discover. There are many limitations in your application look and style if you want to make it more customize you needs to export the data and change the platform. It is costly. Sometimes you need to have some alternatives. The user interface is not easy to understand sometimes customer does not know the hidden features and sometimes gets confused that how to use the applications.
What problems is the product solving and how is that benefiting you?
For business growth mix panel is one of the most useful platforms because it keeps tracks of their customer behavior. So business decisions have become easy to take. User can easily understand how their particular application is being rated in following criteria such as ease of use, features, customer support and value for money. This will help them in their future innovations. It provides mobile surveys, auto track, notifications of every action taken by an individual as well. Customer insights help them a lot for their betterment of applications. It also provides event tracking. It can be supported by web based as well as desktop.


    Computer Software

Basic interface with strong capabilities

  • November 25, 2019
  • Review provided by G2

What do you like best about the product?
Custom tracking based on existing buttons or based on website location
What do you dislike about the product?
Not a great UI or ability to export the data fields, so learning it or onboarding a new employee may be difficult
What problems is the product solving and how is that benefiting you?
Customer engagement with various pages within our product. Clicks, page views, etc


    Walt S.

Increasing the user analysis rate

  • November 24, 2019
  • Review provided by G2

What do you like best about the product?
It has a fairly updated and renewed interface, with constant updates, gentle and with appropriate and accurate answers when consulting a question or having a problem with the program. The application developed for mobile phones is quite functional. It is one of the best programs for data analysis. You have virtually no limitations to send messages or emails to users or customers in large numbers.
What do you dislike about the product?
As a result, it is very complicated for me to use at the beginning, which led me to have to document myself in this regard with information from the web, explanatory videos on par with the help staff of the program which provided the appropriate information and very Gentle and understandable to me and the team I work with.
What problems is the product solving and how is that benefiting you?
During the time it has been used, it has worked quite well to measure user behavior, it has been possible to send messages and emails to these customers with the help of this program. It is one of the most complex, complete and functional free platforms we have used so far.
Recommendations to others considering the product:
This program is indicated for those companies or people that require an economical program of price but robust functions and tools to measure and analyze the behavior of customers.


    Jenni E.

Powerful analytics tool for web and mobile applications.

  • November 16, 2019
  • Review provided by G2

What do you like best about the product?
Mixpanel is easy to use and enables the users to speedily make graphs and charts with only a few points and clicks. The user interface is well-arranged. Mixpanel offers flexible campaigns that are well-suited for small startups too. Mixpanel provides consistent and precise client behavior analytics for mobile as well as web apps. Mixpanel evaluates and then displays the data in a way that is powerful, wide-ranging, and easy to comprehend.
What do you dislike about the product?
It is not cost-effective. Enormous sizes of the data slow down Mixpanel. You must import the information and make visualizations by yourself, if you desire to modify the appearance and feel into your company’s apps and designs. The facility of simply rolling up plans into a bigger scheme even without having to replicate the information is a major absence that reduces the global worth of this product.
What problems is the product solving and how is that benefiting you?
It links events together with the user traits permitting them to accurately part users into associations that can be followed independently. Mixpanel provides you a simple and upfront user interface enabling you to determine how people react within your application giving you a quicker view of how they practice it. In this way, it delivers intuitions of how to enhance the quality of your products.


    Elaine C.

Reliable source that facilitates the eontrol of your users.

  • November 13, 2019
  • Review provided by G2

What do you like best about the product?
Mixpanel is a reliable source for email and automatic notifications, all in one place. It is an amazing tool that has ease of implementation and documentation. It is very profitable. It helps to collect important data points and access them. It is very easy to understand, easy to use and well designed. It has an incredible ability to send messages and emails without any limitation and its platform is very secure. The support is very fast to answer and solve any problem.
What do you dislike about the product?
At first it was a bit difficult to understand and manage, once you get used to the tool and the documentation, you will be quite surprised at the enormous possibilities it has.
What problems is the product solving and how is that benefiting you?
Mixpanel helps to better analyze how our users interact with our service, it is essential to constantly improve and establish which content is the most appropriate among other things that are relevant to the business, is an analysis tool and is useful for monitoring. With Mixpanel it has been possible to have a better control of the company's website, since we can see the exact number of clicks, visitors and comments. It gives us a lot of information about the attitude and behavior of our clients, in turn it is easy to configure.
Recommendations to others considering the product:
It is a solid tool that can definitely help you make better business decisions based on user-level data. Mixpanel is much better you can track events according to your requirement. Mixpanel is suitable for small and medium-sized businesses with few users or for marketing agencies that have small businesses as clients, as it helps capture visitor activities and presents data in a very clean, insightful and understandable way.


    Computer Software

Give Us the Info We Needed

  • November 12, 2019
  • Review provided by G2

What do you like best about the product?
I like that there are so many filters available for us to narrow down results to exactly what we are looking for.
What do you dislike about the product?
Sometimes, when refreshing results, it resets the option selected on the right side of the screen.
What problems is the product solving and how is that benefiting you?
Mixpanel makes it so we don't have to log into our customers databases to see usage.


    Preet Karan Singh N.

Excellent Tool

  • November 11, 2019
  • Review provided by G2

What do you like best about the product?
Brilliant tool to analyze customer journey and engage customer at different stages.
What do you dislike about the product?
Unable to provide e-mail marketing's impact on customer journey.
What problems is the product solving and how is that benefiting you?
Track and understand customer journey at various stages on the website. Was able to track prospects and also engage them through e-mails.


    Internet

A tool with great metrics

  • November 05, 2019
  • Review provided by G2

What do you like best about the product?
I really like the funnel and flow functions. I think it delivers great insight into how visitors are reacting to things on your site. I like the overtime comparison widget because the funnel function is really nice, but seeing how it has changed over time is really important as well.
What do you dislike about the product?
It takes a lot of set up for certain conversion points from our dev team. I think that making that function a little more user-friendly would be nice. I feel like for UTM parameters they don't always show up correctly.
What problems is the product solving and how is that benefiting you?
We're tracking conversion on certain elements on our website.
Recommendations to others considering the product:
I think it's an interesting tool to use for user funnels & flows if that data is valuable to you this would be a good tool to consider.


    Abigail R.

Product analytics tool.

  • November 03, 2019
  • Review provided by G2

What do you like best about the product?
Focusing on increasing the rate of change for both themselves and their customers, this is done through a platform for communication, which allows us as an organization to evaluate how our consumers are interested and how they use this knowledge and start from it to enhance our services or products.
What do you dislike about the product?
Your working list is very good, but I think you should likely import your own data and create your own visualizations because it is based on the third party library's search engine.
What problems is the product solving and how is that benefiting you?
In order to understand the mass of users and analyze their behaviour, we use all these data we obtain in order to create a presentation and a plan strategy that enhances impact on the market. We use it for the evaluation of the data obtained by implementing the sales funnel that the application enables us to generate, and adopt specific features for the product or service,
Recommendations to others considering the product:
It is a very recommendable tool that enables you to track visitors to the Website and the segmentation in a very simple, smart, and automated way in an environment of electronic commerce.


    Claudia C.

Ideal for Electronic Commerce.

  • October 29, 2019
  • Review provided by G2

What do you like best about the product?
Mixpanel focuses on increasing the innovation rate both for itself and for the companies that are part of its clientele, this is done through an interaction product, it allows us to analyze as a company why our users get involved and in what way They make and start from this information to improve our services and / or products, in a few words as a user, it helps me to generate a sales funnel and to follow up accordingly to obtain positive results.
What do you dislike about the product?
Its functional list is very good but I think you probably need to import your own data and create your own visualizations, since, this is based on the third-party library search engine, the data is also duplicated and this is quite unpleasant not usually happens all the time but when it happens, it immediately hinders my workday.
What problems is the product solving and how is that benefiting you?
We use it to evaluate the data obtained by implementing the sales funnel that the application allows us to generate, and adopt certain characteristics to the product or service, in order to understand the mass of users and analyze their behavior, all these data obtained we use them to generate presentations and planning strategies to boost the impact produced in the market.
Recommendations to others considering the product:
It is a highly recommended tool for those companies that operate within a context aimed at electronic commerce, allowing you to monitor website visitors and segmentation in a very clean, orderly and automated way.