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Mixpanel

Mixpanel

Reviews from AWS customer

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External reviews

1,135 reviews
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External reviews are not included in the AWS star rating for the product.


    Allie B.

Great for keeping a pulse on accounts.

  • December 17, 2020
  • Review provided by G2

What do you like best about the product?
It allows you to create custom dashboards to monitor your accounts. I like that you can change the view of the graphs so it can be easier to digest on a visual level. I also like that you can create different reports for different events.
What do you dislike about the product?
Would like to see a breakdown of user-level from a team perspective to easily find out what users are using which events most. Not easy to find out information if needed.
What problems is the product solving and how is that benefiting you?
Customer health, where drop-off occurs, how to flag this before it's too late.
Recommendations to others considering the product:
In platform chat system to questions - Find it long before getting a response on questions.


    Akhil J.

Amazing for analysis!

  • December 17, 2020
  • Review provided by G2

What do you like best about the product?
Simple, efficient, and really fun to use.
What do you dislike about the product?
The updates might take some time to reflect on certain occasions.
What problems is the product solving and how is that benefiting you?
Analyzing user behavior for our product.


    Computer Software

Excellent suite of analysis tools, with new features coming every month

  • December 17, 2020
  • Review provided by G2

What do you like best about the product?
Mixpanel makes creating and analysing funnel reports with branching paths easy
What do you dislike about the product?
Flows reports are still in their infancy - I can't hold an event property constant throughout the flow
What problems is the product solving and how is that benefiting you?
Being able to visualise user behaviour on our app.


    Adil E.

A very good analytical tools even for small businesses

  • December 15, 2020
  • Review provided by G2

What do you like best about the product?
- First, the affordable pricing. Every other tools with the same features and quality are more expensive.

- The fact that in can be used to analyse almost everything in the application. You just need to track the right things to make the best analysis

- Very powerful queries and events organisations, so you can filter/find all the captured data.

- As we have the application deployed in multiple supports (Web, App stores...) we need to understand our users flow. Mixpanel is capable of identifying a user in different platforms and regroup all his events in a flow.

- Experiments analysis is a very special feature that we love. You can compare two versions of your app to see how they performs against each others for your KPIs

- Custom dashboards so every team have there own KPIs shown in a separate dashboard.
What do you dislike about the product?
- The curve of learning is really difficult. You have to practice a lot to understand how to capture all the good insights from it.

- The messaging part needs some enhancement so it's possible to make complex scenarios based on users event. I know that messaging is not the core feature Mixpanel (Analysis is) but if you propose it, make it great :)

- It can be overwhelming to track everything in the app. Especially if your app change quite often.
What problems is the product solving and how is that benefiting you?
Enhancing our AAARR funnel. Mainly acquisition through Onboarding, conversion and retention.


    Alex R.

A solid tool for the general analytics of your corporation.

  • December 08, 2020
  • Review provided by G2

What do you like best about the product?
I love Mixpanel since it offers multiple functions to develop a complete job, whether they are various strategic follow-ups, tests and among other aspects of great analytical importance, in which this software performs with greater agility, highlighting that it supports a powerful and solid compilation of data, in an extremely fast way, to carry out future work of optimal importance, without excluding that one of the aspects that fascinates me the most about this system is its simple implementation process on a particular platform and its ease of use at general levels .
What do you dislike about the product?
Apparently it is not a complete software in functionalities, as it requires an expert in the field to develop processes based on data extractions, in order to determine information that is necessary for more explicit and future environments, highlighting that Mixpanel sometimes passes overlook the nuances in the use of its functions that can lead to a misinterpretation of the analytical results obtained in these areas, being a rather notable problem.
What problems is the product solving and how is that benefiting you?
Mixpanel is being used in our company, mainly by the department in charge of sales, to obtain quick readings about the effectiveness of the characteristics of the product that we acquire, in order to offer a considerable and brief experience to the clients that we have, which which means that this system provides us with information that is totally useful for any area in general, thanks to its advanced analytical processes, including that our marketing department encourages it, in the same way to constantly monitor the behavior of each client that we have.
Recommendations to others considering the product:
Mixpanel is extremely useful for products that have simple user routes and functions that are oriented to repeated use, highlighting that it offers tools that allow these processes to be really easy to execute, being compatible with any work area that you maintain in your company. since it offers an agile solution in the analytics of a particular point, which provides information in a very fast way, to acquire readings of the effectiveness of said requested service, which is perfect for administrative fields and in relation to sales and the marketing your company performs.


    Roxie S.

A more complex analytics with a very notable effectiveness trait.

  • December 03, 2020
  • Review provided by G2

What do you like best about the product?
I love Mixpanel for various reasons, because primarily, because it is an application based on mobile analytics, and its functions can be carried out through cellular devices, to guarantee flexibility and total comfort, in these fields of greater work performance, highlighting that it is well documented, for more specific operations, since it also provides highly useful reports to determine the development that this software uses in a platform, to which it was integrated.
What do you dislike about the product?
A more considerable payment plan would be totally great, since it is currently at a very high price, which becomes a disadvantage for new organizations that begin to strengthen their daily performance, including that in the same way, an increase in functionality in this platform, to strengthen the monitoring processes of users who focus on a particular system, is also an excellent idea.
What problems is the product solving and how is that benefiting you?
We use Mixpanel to store and display the user's participation and data, when a campaign is launched through different social networks, and even to capture their manifestations once they enter our platforms, to carry out operations of interest, and Whether for the purchase of a particular product or service that we also maintain, this software allows us to quickly calculate and determine the effectiveness of our system, in order to make adjustments and internal modifications, to guarantee the best possible profit.
Recommendations to others considering the product:
Mixpanel is perfect for analytical reports, of all the functionalities and services that a company adapts, especially if the data and events carried out in your company in your environment maintain an important and significant position for your constant operations, offering progress reports, or failures where necessary improvements are reflected to guarantee the effectiveness of the services offered by your business establishment logically on digital merits.


    Education Management

Great tool for product managers

  • November 22, 2020
  • Review provided by G2

What do you like best about the product?
Ease of creating events
Ease of Tracking behavior of users
What do you dislike about the product?
Learning curve for new users is steep. Inaccurate documentation within companies of events & properties makes transition tougher
What problems is the product solving and how is that benefiting you?
Tracking user behavior & success metrics of new product features


    Cristina B.

All around good product

  • November 05, 2020
  • Review provided by G2

What do you like best about the product?
Probably being able to customize everything so well. Creating dashboards and reports that can later be shared with the team is also a plus. Not having to do the same search every day to find out how users are using the product, but rather just having them show up in the dashboard. Individual analytics were also useful, especially when used to prompt dedicated push notifications.
What do you dislike about the product?
I think customer service's a tad bit slow. Didn't need to contact them very often so I wouldn't necessarily say this was a downside. Overall, I don't have much to complain about the product. They seem to be doing a very good job and it keeps getting better. It's obvious they're constantly working on improving it.
What problems is the product solving and how is that benefiting you?
Gaining insight into how users are using our product. Creating dashboards to monitor user activity and understand what flows we need to work on more. I think introducing Mixpanel from the very start is a very useful tip. The more you use it, the more useful it's going to be.
Recommendations to others considering the product:
Integrate Mixpanel as early as possible so you can see what works for your product and what doesn't.


    Automotive

A tool to guarantee the effective use of the facilities for its users with Mixpanel.

  • October 20, 2020
  • Review provided by G2

What do you like best about the product?
We can determine that I like this software because of its incredible tools, which are focused on a specific and technological environment to offer complete and guaranteed results, as long as we address statistics and mathematical problems that usually occur within an organization in general, being a very necessary system in large useful proportions, without excluding that their monitoring, designed equally with primary objectives in the actions that a company acquires, are totally extraordinary, in every sense of its peculiar programmed design.
What do you dislike about the product?
One of the disadvantages that this software can present once installed, is that it does not proceed to give deep knowledge about its operation in general, which in great business circumstances can be a problem for these facilities, since it would be incredible that it promotes a learning but controversial and prudent, to the personnel in charge in this labor area, that carry out most of the organizations in their interior, thus to generate a better use of the system.
What problems is the product solving and how is that benefiting you?
We use this software in our company, with necessary objectives in great proportions, that facilitate us in great majority the versatility of our work as company, in more explicit and direct words, we use this system to register the participation's of all the clients that navigate through our online web, being of great support to calculate the number of views that we acquire when we refer to the marketing that we exercise within these same proprietary interfaces to the corporation that we exercise with extreme frequency.
Recommendations to others considering the product:
It is ideal if in your organization you need to collect and analyze as much information as possible that comes into your business facilities, in general terms, since it provides incredible tools that allow you to perform the functions of this system in a unique and extraordinary way in every sense of their tasks, once it is implemented to the platform you want to install this server in your facilities, as long as you have a first-time relationship about the users or customers you need to serve better, according to their movements in your commercial or business page.


    Andrea K.

An incredible tool for obtaining the use of applications.

  • September 29, 2020
  • Review provided by G2

What do you like best about the product?
The ease that Mixpanel transmits is undoubtedly its best feature from a business point of view, allowing you to quickly create graphics with a few points and clicks, mentioning that these are of high resolution in these areas, without excluding that its interface User is incredible in every sense of its alternative design created, which is quite agile and fast when a user registers for the first time in these facilities, to take advantage of the very useful functionalities that this software offers in its entirety.
What do you dislike about the product?
Mixpanel requires new relevant updates to guarantee the majority of its functionalities in a maximum percentage, including at the same time explicit event settings from its most outstanding application, which means that in these processes you must be very careful in the layout of your events, as missing one of these lustful rallies may mean that you are not collecting any internal data about this system.
What problems is the product solving and how is that benefiting you?
Mixpanel is being used mainly by the product team, to improve our funnel conversions and discover at the same time different routes or user flows, in order to know what to offer once confusing situations arise according to seasonal irregularities of the sales we make on a daily basis, this software also gives us the ability to run more sophisticated outage analysis to fully determine the impact of the functions in operation, from when the operators interacted through our website.
Recommendations to others considering the product:
Mixpanel excels when the data entering this platform is labeled correctly and with the proper attributes that an organization normally needs to establish good functionalities when addressing these presented declines, which means that companies must be very deliberate with the form in which they plan their most conducive and alternative development, considering that metrics must be integrated into the development flow so that each page is properly instrumented, and this software takes care of these mentioned characteristics.