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Mixpanel

Mixpanel

Reviews from AWS customer

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External reviews

1,135 reviews
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External reviews are not included in the AWS star rating for the product.


    Computer Software

Mixpanel is very great tool to capture the user actions

  • December 18, 2020
  • Review provided by G2

What do you like best about the product?
We can get to know user behaviour by creating funnels so that we can track the trend of the users.
What do you dislike about the product?
Although there are lot of good feature in mixpanel but I would like to highlight one dislike which I have faced couple of time is that sometime events are not in sync with real time due to which sometime we don't found the real time events and we get the duplicate events.
What problems is the product solving and how is that benefiting you?
It is used to to evaluate our products.... how our product is performing basis of which we can make improvements in product.


    Hahow 好學校 - Aria .

It's a hands-on way to help your colleagues becomes more data-driven.

  • December 18, 2020
  • Review provided by G2

What do you like best about the product?
The flow analysis helps us realizing how users use our product and how to decrease the drop off rate.
What do you dislike about the product?
Downloading user profile is a confusing process, but I get response from Mixpanel quickly.
What problems is the product solving and how is that benefiting you?
Mixpanel help us gaining a greater understanding of users. When I have to promote a new project, I can send messages to target users via Mixpanel, and track the open rate, click rate, user flow, user funnel.... etc. And the most important of all, the UI/UX of Mixpanel is extremely user-friendly!
Recommendations to others considering the product:
Use it now, don't hesitate!
It's really helpful for data analysis and improves my work efficiency!


    Ishan J.

Measure Everything!

  • December 18, 2020
  • Review provided by G2

What do you like best about the product?
Using Mixpanel has been a great experience. The ability to track metrics has certainly helped us identify well performing areas and areas that require improvement.
What do you dislike about the product?
Initially, the tables presented would be appear buggy with certain columns not appearing. However the same has now been fixed.
What problems is the product solving and how is that benefiting you?
Measuring Product KPIs whether it be a new release or an update to an existing product. The ability to know daily user engagements and drop-off points has been a boon.


    Sanchita D.

Good experience but mixpanel should give some use cases for its usability

  • December 18, 2020
  • Review provided by G2

What do you like best about the product?
It is user friendly and very precise especially the dashboards
What do you dislike about the product?
Usability or use cases are missing.For e.g if I want to track user wise data of which user havee opened the app ..halfof it comes as undefined
What problems is the product solving and how is that benefiting you?
I user it for tracking how many of my users are opening up the application and how is the trend month on month or week on week


    Music

Great product, great support

  • December 18, 2020
  • Review provided by G2

What do you like best about the product?
Mixpanel is a really complete product analytics tool. The newly improved UI is great and they roll out improvements quite frequently.

The online community QBQ is really useful for finding answers to tougher use cases and if all else fails I've had great experiences with their support team going back and forth to troubleshoot issues.
What do you dislike about the product?
They removed access to the Signal feature on the Growth plan. I think now you have to pay for it separately. I had used that report before on another project and wish I still could for my more recent projects.

I've dabbled with their JQL language for querying the raw data. I just wish it was documented a bit better.
What problems is the product solving and how is that benefiting you?
I use Mixpanel to analyse user behavious in our mobile app and report on KPIs. However, the centralised view of a user's activity can also be useful for diagnosing bugs.


    Abdullah A.

Mixpanel - Analytics solution to all product based companies

  • December 18, 2020
  • Review provided by G2

What do you like best about the product?
Tracking data events in all the developing environment, and in-app notifications, as well as push notifications, are amazing feature creation of them is seamless. Getting to know the user properties also help us to set our target audience and hence giving more flexibility in our product
What do you dislike about the product?
Sometimes delay in live view of data events,
What problems is the product solving and how is that benefiting you?
We get to know our audience hence we provide suitable intent and iterate over and over by analyzing the data andproviding suitable results to out aaudience, push notification and in app notification as well helps to encourage users to join a new feature in our app.
Recommendations to others considering the product:
I would most likely recommend mixpanel especially as a data analytics tool since I am very much used to it and it solves most of the product requirement


    Mahad S.

Exceptional tool to gather product & customer analytics

  • December 18, 2020
  • Review provided by G2

What do you like best about the product?
Mixpanel has been instrumental in understanding the usage of our product, our conversion rates. It has helped us immensely in the complete revamp of our user experience now that we have an tool to gauge the user experience we're offering.
What do you dislike about the product?
There's nothing particular that I dislike, however, I would want them to have much more detailed section to track revenue metrics.
What problems is the product solving and how is that benefiting you?
We're using mixpanel to drive growth of our SAAS by gauging & optimizing user experience of our product.


    Aditya R.

way better than GA

  • December 18, 2020
  • Review provided by G2

What do you like best about the product?
you get more than what is required, way better than Google Analytics
What do you dislike about the product?
it takes a bit more time to load, more time for loading
What problems is the product solving and how is that benefiting you?
Analyzing data


    Computer Software

Slick and easy to use product

  • December 18, 2020
  • Review provided by G2

What do you like best about the product?
1. UI
2. The ability to understand customer usage and behavior
What do you dislike about the product?
1. The ability to have a walkthrough for new mixpanel users dont exists today and would be very helpful.
What problems is the product solving and how is that benefiting you?
1. Adoption
2. Feature usage
3. Help with Roadmapping future features
4. Retention
5. Understand user behavior
6. Conversion rate
7. Building better stickiness of the product


    Khanh Gia V.

Easy to log event

  • December 18, 2020
  • Review provided by G2

What do you like best about the product?
- Easy to log event from client site
- Easy make chart depend on our custom event
What do you dislike about the product?
Very difficult for event last touch. Can not track our utm campaign exactly
What problems is the product solving and how is that benefiting you?
Can track and analysis behavior of client